Subject:Date/Time prevents Acid installing properly!

Posted by: PeterWright

Date:4/6/2006 1:45:30 AM

(Edit - I have written to Support, but someone here may know the answer ...)

After installing Acid Pro 6 trial on my laptop, I opened it and went to complete the registration process on another computer, and when I connected to Sony's site I got this message:

System Date Error
The machine you generated this .htm file from is not properly set to the current date. If your system's date is not accurate, the activation code generated will not properly unlock the application.
You will need to modify the date on the machine you generated this .htm file, and then re-run the registration process, and generate a new .htm file.

I returned to the laptop, and to my surprise found the Date set to May instead of April.
I corrected this, but trying to open Acid again brought the same message.

So I uninstalled, rebooted, reinstalled with the date set correctly, but trying to open Acid brings this error message:

"Your computer date settings appear to be incorrect.
It is either set to the wrong date now, or was set to the wrong date at the time you installed the software."

The only option on the error window is "OK" which closes the window down, so I can't get into the program.

Presumably something's been left in the Registry (?!) Can anyone please help me find this so I can get going?

Thanks.

Subject:RE: Date/Time prevents Acid installing properly!

Reply by: Klirrfaktor

Date:4/6/2006 7:02:08 AM

no chance to connect the laptop to internet and run some util like www.atomtime.com once?

Subject:RE: Date/Time prevents Acid installing properly!

Reply by: PeterWright

Date:4/6/2006 7:14:37 AM

Thanks for responding - I prefer to keep my work computers off the internet - but what would www.atomtime.com do?

Subject:RE: Date/Time prevents Acid installing properly!

Reply by: ForumAdmin

Date:4/6/2006 9:34:33 AM

Tech support has encountered this before and should be able to fix you up.

J.

Subject:RE: Date/Time prevents Acid installing properly!

Reply by: PeterWright

Date:4/6/2006 7:39:50 PM

Thanks - looking forward to their post.

Subject:RE: Date/Time prevents Acid installing proper

Reply by: JohnnyRoy

Date:4/6/2006 7:58:37 PM

> Thanks - looking forward to their post.

I think you need to contact them. There is an 800 number and 60-days of free support. Give them a call.

~jr

Subject:RE: Date/Time prevents Acid installing proper

Reply by: PeterWright

Date:4/6/2006 10:00:36 PM

Thanks John - I received an acknowledgement of my Support email - I must admit I never think of phoning from Oz - I need to work out time difference etc....

Subject:RE: Date/Time prevents Acid installing proper

Reply by: [r]Evolution

Date:4/9/2006 1:12:28 AM

Same boat here.

Installed and for some reason my Computer's Date was wrong so I got the same error.
Reset my Date/Time and Acid would not launch.
Uninstalled/Reinstalled and now there is NO TRIAL. It asks for a serial #.

I would much rather check out the Trial before dropping the cash.

Subject:RE: Date/Time prevents Acid installing proper

Reply by: PeterWright

Date:4/10/2006 4:05:45 AM

Well, I haven't got an answer with the trial version, but my problem has disappeared with the arrival of the "boxed" (bagged) version on DVD - this time the registration went without a hitch.

Pretty good service - ordered 6 days ago, and arrived today from Madison to Perth, Western Oz.