Subject:SF 7 - crash on opening a wav

Posted by: Ben 

Date:4/16/2005 10:54:28 AM

I've posted about this before, but never had an answer from Sony.

I'd like to know if anyone else is having this very frustrating problem. On browsing through files either in the Explorer window or through the 'Open' dialog, and then previewing those wavs either with auto-preview on by previewing manually, Forge 7 often throws up an exception and forces me to shut it down [error and dump at the end of this post]

This is really, really annoying! Especially as SF8 is not usable and so I'm holding off on the upgrade. Please, is anyone else experiencing this? I guess I do a lot of file browsing - and quickly - but I'm assuming others do the same; this destroys my workflow and is costing me a lot of valuable time.

Any help would be appreciated.

Thanks

Ben

---

Here's the error: "An error occurred during the current operation. An exception has occurred"

Sony Sound Forge 7.0

Exception 0xC0000005 (access violation) READ:0x10 IP:0x1000DB30
In Module 'forgek.dll' at Address 0x10000000 + 0xDB30
Thread: GUI ID=0xACC Stack=0x12C000-0x130000
Registers:
EAX=013c5840 CS=001b EIP=1000db30 EFLGS=00210202
EBX=00000001 SS=0023 ESP=0012c0bc EBP=00000000
ECX=00000000 DS=0023 ESI=01f4c470 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
1000DB30: 8B 41 10 8B 51 14 C3 90 .A..Q...
1000DB38: 90 90 90 90 90 90 90 90 ........
Stack Dump:
0012C0BC: 100039DC 10000000 + 39DC (forgek.dll)
0012C0C0: 1002E26D 10000000 + 2E26D (forgek.dll)
0012C0C4: 013C5840 01380000 + 45840
0012C0C8: 0012C0D0 00030000 + FC0D0
0012C0CC: 0012C124 00030000 + FC124
0012C0D0: 000000DC
0012C0D4: 001D8104 00140000 + 98104
0012C0D8: 00432DC9 00400000 + 32DC9 (forge70.exe)
0012C0DC: 01F4C470 01E60000 + EC470
0012C0E0: 00000000
0012C0E4: 013CE458 01380000 + 4E458
0012C0E8: 004D65A7 00400000 + D65A7 (forge70.exe)
0012C0EC: 01F4C470 01E60000 + EC470
0012C0F0: 013CE4A0 01380000 + 4E4A0
0012C0F4: 00000000
0012C0F8: 00000000
> 0012C184: 004D28E6 00400000 + D28E6 (forge70.exe)
0012C188: 013CE458 01380000 + 4E458
0012C18C: 00000004
0012C190: 00000000
0012C194: 00000000
> 0012C1C4: 004D33B8 00400000 + D33B8 (forge70.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 00523A2C 00400000 + 123A2C (forge70.exe)
0012FFFC: 00000000

Subject:RE: SF 7 - crash on opening a wav

Reply by: Ben 

Date:4/21/2005 7:59:49 PM

Bump. Can anyone help?

Subject:RE: SF 7 - crash on opening a wav

Reply by: SonyTSW

Date:4/21/2005 10:19:31 PM

If you have a fairly small WAV file that causes the crash, could you email it to Customer Support so we can take a look at it? (Please be patient, you may not get an immediate response from CS as Vegas 6/DVD Architect 3 were released earlier this week and I am sure they are very busy right now).

Any other details you could post here about these WAV files? What is the audio codec, sample rate, etc.? (displayed in the lower portion of the File Open dialog when you click on the file, uncheck AutoPlay first) What application authored them? Do other files (MP3, uncompressed WAV, etc.) play just fine?

Subject:RE: SF 7 - crash on opening a wav

Reply by: Angels

Date:4/23/2005 9:42:10 PM

I reported this last year and reproed this way:

Create a corrupted wav file (create a text file and rename its suffix to wav)
Try to audition in Forge
Boom.

The latest version of 7 and version 8 correctly trap the error. Maybe you're running an older version?

Angels

Subject:RE: SF 7 - crash on opening a wav

Reply by: Ben 

Date:4/24/2005 3:41:04 PM

Angels - isn't a corrupted wav; happens on normal, genuine wavs. I'm certainly using SF 7.

SonyTSW - not really worth emailing you a wav as it happens with a lot of wav files... seemingly randomly. In other words, it doesn't always happen with the same wavs, and they play fine once/if I've managed to open them. It's on previewing that SF crashes. They're all 44.1Khz 16 bit wavs.

Subject:RE: SF 7 - crash on opening a wav

Reply by: eddyspaghetti

Date:9/28/2005 12:18:40 PM

I have been having the exact same problem with SF 7b. It happens a lot. One thing that may be of interest is that I'm opening and previewing files from a network share, not my local machine. Not sure if this could be the root of the problem or not - anyone else seen this behavior?

I have also seen a lot of crashes in SF 7b relating to undo. I've been really frustrated and surprised at the instability of SF 7 as a whole, and I'm staying away from upgrading to 8 because I fear the same or worse.