Subject:Hey the ACID Pro 5a update is live!

Posted by: billybk

Date:3/8/2005 2:59:08 PM

Yes, it's true check the updates page!
Build 310 :-P


Billy Buck

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: SonicJG

Date:3/8/2005 3:28:39 PM

Yes, we're glad to say it's finally ready.

Available HERE.

In addition to the fixes listed in the readme/release-notes, there are quite a few minor fixes that didn't get mentioned.

In addition, note that there is a new version of the Sound Series Reference Library which was manually tagged by one of our Sound Dev guys. If you have old Loops for ACID libraries, or Sony Sound Series libraries, it will do a great job of back-tagging all of that material for use in the Media Manager.

We hope you enjoy.
.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: coolout

Date:3/8/2005 3:31:17 PM

thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...thank you...

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Illogical

Date:3/8/2005 6:33:57 PM

but there's no mention of the crash-while-scrolling issue, even in the known issues section. what gives? I've seen a lot of people mention this...is it fixed?

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MyST

Date:3/8/2005 7:29:11 PM

If you look closely, it says NOTABLE fixes. I don't think all fixes are mentioned... but I could be wrong.
Did you try it on your machine to see if it worked?

Mario

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Zacchino

Date:3/8/2005 7:41:26 PM

Thank you SonyTeam.

I love you, you're awsome, I love you , you're awsome ! (to be sang in a pompom girl voice).

Even if it doesn't fix everything, it shows your support and your great work !

Isaac

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Weevil

Date:3/8/2005 7:44:18 PM

The Ctrl-drag bug hasn’t been fixed.

[sigh] Now I remember why I don’t bother reporting bugs anymore...

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MyST

Date:3/8/2005 7:54:23 PM

Weevil,

I can repro your "right-clic/move here" bug. It does move slightly from it's intended spot when releasing the button.

Mario

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Weevil

Date:3/8/2005 8:49:16 PM

Yeah big M...did I say ‘Ctrl-click-and-drag’? I meant ‘right-click-and-drag’. D’oh.

It seems to move different amounts in different directions. Sometimes by large amounts sometimes so small that you don’t notice it (at first).

The amount of displacement seems to vary and so does the direction. Sometimes large, sometimes so small that you don’t notice it until playback.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: zcus

Date:3/9/2005 6:35:34 AM

I'm still haveing the same problem with midi tracks in a 5.1 project when rendered to WMA 5.1 template. It's fine when previewing in the project but when rendered and listening to it in windows media player it studders if you pan to the rear channels - also I hate that everything when you switch to a 5.1 project is defalted to the front.
It should be centered!

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: SonySteveS

Date:3/9/2005 7:45:01 AM

Weevil,

Your r-click & drag issue is in our bug database. I'm sorry we weren't able to fix it this time around, but I will make sure it gets addressed in the next update. We all hate bugs just as much as you guys do, and really appreciate your taking the time to point them out when you find them.

Thanks,
Steve

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Zacchino

Date:3/9/2005 7:52:14 AM

BTW, what do you guys use Right-Clic + Move/copy here for ?

I didn't get the use of this function.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: SonicJG

Date:3/9/2005 9:02:29 AM

The Right-Click + Drag issue is now fixed, and will show up in the next release.

In the meantime, Copy/Paste using keyboard shortcuts or the context menu, and Ctrl + Drag should produce the correct results.



Illogical, can you provide a little more information on the "crash while scrolling" issue?
We've tried to reproduce this in-house several times, and it doesn't happen for us. I did a search on this in our forums, and as far as I can see, there are references to the issue, but nobody actually provides specific repro steps.

Are you dragging the center of the horizontal scroll bar?
Are you dragging the edges of the horizontal scroll bar?
Are you dragging the vertical scroll bar?
Are you spinning the mousewheel?
Are you spinning the mousewheel, plus Ctrl or Shift?
Are you pressing the mousewheel and dragging?
Does it only happen while playing?
Using which audio driver model?
What kind of mouse/drivers are you using?
Any other system specs, or things you can add?

The more details you can provide, the more likely we'll be able to determine the cause.

Thanks,
Joel

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: ATP

Date:3/9/2005 11:35:11 AM

i see the loop previewing bug is still not fixed. am i then really the only one experiencing this problem?

in case anyone's wondering what i mean, go to the Explorer window and click on a long wave file once to preview it. you see it's taking a second or so to load the file before previewing it.

now, while it's still loading the file to be previewed, click once on another sample. result: the second sample will not preview, since the loading of the first sample isn't stopped when clicking on the second sample. this means i have to wait till the entire sample is loaded before i can load a second one to be previewed.

in ACID4, when you click on a sample during the load of a previous one, it will cancel the loading of the first and start loading the second one.

again, this is really breaking my workflow, and i guess either this is not happening for everyone else, or it IS happening but nobody but me has a problem with it. ;)

any input on this one, Sony?

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: H2000

Date:3/9/2005 12:47:27 PM

I don't have the preview problem here, but then I disabled the Media Manager. So, maybe that has something to do with it.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Illogical

Date:3/9/2005 12:47:33 PM

Before I forget, ATP...I get that issue too.

This scrolling thing cannot be reproduced in house?!? I cannot believe it, this happens to me ALL the time, and it just completely crashes as if the program was never even open.

It happens mostly using the horizontal bar on the main event window, though it's also happened using the vertical scroll. I believe it's happened as well in the chopper, but I don't remember for sure. Anyway, yeah I click on the scroll bar and drag and - boom - no more project. It doesn't always happen (but I've also 'trained' myself not to scroll), and with some projects it happens a lot more than with others. It seems to increase in likelihook the faster I scroll, and has happened a few times by clicking and holding in the empty scroll bar area to scroll in that manner. It hasn't ever happened with the scroll-wheel on the mouse, the only button I'm pressing is the left mouse button. It only seems to happen when the project is actually playing. I'm not sure what you mean by center vs edge of horizontal scroll bar...i click on the part that moves and move it and it crashes. I'm using Echo Mia Midi w/ASIO drivers, Win XP Home, Gateway 3.2 Ghz HT w/ 512 RAM. I hope I answered all your questions, I will also say that I don't get the impression it's a consistently reproduceable error...it seems pretty random to me. It happens in brand-new, simple projects, and also very complex ones, but it only happens now and then, usually at the worst time possible. This is the biggest issue I have with the new AP5, and I know I've seen other people mentioning it here...I was pretty surprised to see it not even make the list, as I thought that's what the patch was addressing.

If it happens, is there anything I can send to you guys to help you out? Like I said, the app closes instantly, so there's no details or error report generated that I'm aware of, but I'm no Captain Computer, so if there is a way to get helpful details to you, I'm all ears.

Fellow acideers, is no one else experiencing this problem?

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Illogical

Date:3/9/2005 12:54:26 PM

I did a search of scroll AND crash in the Acid Forum:

Subject: Crashing of pc and lost my files!!!!
Posted by: Martian <ShowProfile.asp?UserID=38183>
Date: 2/2/2005 8:00:11 AM
I run Acid Pro 5.0 on a P4, 3.4 Ghz - Abit IC7Max3, 2*Sata raid discs, 2 Gb ram, Ati radeon 9800 pro, E-mu 1212m.

I never had this type of problem before with Acid: I normally work on numerous tracks at a time and if I scroll the tracks while playing them, Acid unexpectedly crashes without a warning. On two occations it destroyed the acd file i was working on and wouldnt open it again. I´ve worked on Acid pro 4 before and never experienced the same problem. I wrote the service center through my acid program and send them the file and messages that appeared on crash. They haven´t answered yet (over a week) so I hoped to find somebody who can guide me through my problem.

From the only Greenlander in this forum

Martian

************************************************************

Subject: why i'm thinking of switching to ableton live
Posted by: mactac <ShowProfile.asp?UserID=38196>
Date: 2/2/2005 4:07:16 PM

Ok SOny, get off yer butts & get acid out of the 'toy' category & make it a serious production tool by:

1- fixing the midi start issue
2- fixing the midi output losing sync when there are repeats in the acid file
3- make it able to RECORD MORE THAN ONE STEREO TRACK AT A TIME
4- fix the crashing bugs that make it almost unusable

#1 & #2 make using external sequencers impossible. every other DAW software can do this properly. SOny?SF have know about this for 2 versions & haven't fixed it. How can a software company claim to have a professional product when something as simple as this is left unfixed?
#3 would make it so I don't have to use cubase or sonar every time i want to record more than one track at a time. Come ON, it can't be that hard to do! FOR EXAMPLE, i want to record a drum machine along with my track... i can't record the kick on a seperate channel without having to do multiple takes (of course these takes won't be in sync because of #2, meaning that I have to do it 20 times to get it right). is this for real musicians or for "play" musicians? NOBODY doing professional music records all their drums on one track.
#4. where the heck is 5.0a ??? i can't run the software for more than 2 mins anymore, can't scroll whil playing back, oh, and of course can't load these projects into v4 . SO, i have projects that i can't edit anymore.... great.

SO, the only solution right now that I can think of is switching to ableton live. it seems to do all of these things and a LOT more. it's stable enough to use for a show (HAHAHA would ANYONE consider using ACID live? i think not).

COme ON sony, it's been years. how long does it take?

************************************************************

Subject: RE: Acid is Crash Happy
Reply by: ScarKord <ShowProfile.asp?UserID=20492>
Date: 2/2/2005 9:16:09 PM
The crashes when scrolling during playback issue is exactly what I've been experiencing.

I have logged it with Sony, but after suggesting I check my drivers were up to date (they were) and that there were no IRQ conflicts (there weren't) their latest suggestion was that I disconnect all USB peripherals.

The only problem is, my soundcard is a Digidesign MBOX, so I'm a bit stuck !!!

Still, glad to know I'm not the only one experiencing this problem...

Subject: tiny complaint
Posted by: raventommy <ShowProfile.asp?UserID=34001>
Date: 2/10/2005 1:31:23 AM
I've unchecked the 'load previous project on start up' box in pref. But if I finish a project while using my Emu 0404, the next time I start Acid I'll hit play, the meters move, but the audio isn't tranfered into the Emu. I have to go into Options_Audio and unselect ASIO, then reselect it. I don't have to do this if I finish a job using the pc speakers, and didn't have to do anything of the sort with Acid Pro 3 and 4.

Anybody else have this problem?

And I've noticed previous complaints about crashing while scrolling--that happens to me, too.

Tommy

P4 3.4GHz
2 Gig RAM
250 Gig SATA HD
120 Gig USB HD
Emu 0404

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: pwppch

Date:3/9/2005 1:46:25 PM

We don't doubt that users are seeing this scrolling crash. We have been unable to reproduce it in house. Until we can reproduce the crash, we can only guess at making fixes for it.

Lots of fixes went into ACID 5.0a. Please try out the latest release and let us know if you still crash when scrolling as you and others have described.

Peter

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MyST

Date:3/9/2005 1:56:54 PM

Illogical, I'd like to try it to see if it happens on my machine.
What's in you projects?
Just loops? Midi? Alot of FX?
What's your project properties? 16/44.1, stereo, surround?
Is there ANY common denominator in your projects that crash?

Let me know.

Mario

Subject:Big problem here with 5a!

Reply by: H2000

Date:3/9/2005 2:35:50 PM

Uh, Big problem here:

ACID 5a doesn't recognize my CD Burner. I just used 5 to burn last night, and ACID 4 and Vegas 5 still see it.

Anyone else having this? If not - any suggestions. If so, I think it needs immediate attention!

Subject:RE: Big problem here with 5a!

Reply by: MyST

Date:3/9/2005 2:51:29 PM

It would be good if you filled out your system specs.
Processor, soundcard, etc.

Mario

Subject:RE: Big problem here with 5a!

Reply by: H2000

Date:3/9/2005 4:09:42 PM

I take it that it's not a problem for you then?

I really don't see how system specs are going to answer anything when ACID5, Vegas5 and ACID4 all work fine. ACID5a has been installed, and now ONLY ACID5 doesn't see it. Version5 worked last night. Version5a installed this morning doesn't see it. Unless there has been a change to the code to disallow certain CD Burners, then I really don't see hardware as an issue!!!!


Athlon 2400+
768M Ram
RME Multiface
UAD-1
7200rpm/8M drives

Subject:RE: annoying problem here with 5a!

Reply by: jackn2mpu

Date:3/9/2005 5:31:26 PM

Besides the almost 90 meg download on a 56k dialup?
How about after installing the update and it starts up, a box comes up asking whether to send or not send an error report to Microsoft? Who knows what that's about? If I click don't send, Acid closes. If I click send, Acid tried to start, the error report gets sent, Acid gets confused, and shuts down. Go to restart Acid and everything's okay. Weird.

Subject:RE: annoying problem here with 5a!

Reply by: MyST

Date:3/9/2005 5:44:34 PM

Since you're asking for help, you might want to cut down on the number of exclamation marks at the end of your post!!!!

Yes, it is a problem for me also.
I have an Athlon.
It's also a problem with someone using Sound Forge. He has an Athlon.
Oh? What's that? We NOW know that you have an Athlon also?
I don't suppose you have an nForce chipset on your motherboard, do you?

Try un-installing/re-installing. It MIGHT work.

Mario

Subject:RE: annoying problem here with 5a!

Reply by: H2000

Date:3/9/2005 5:55:26 PM

Sorry if I offended you with my writing style. I appreciate any help, and I'm not yelling or I would use all CAPS. So, don't immediately think I'm directing something at you.

Also, I entered all my system info when I registered, I just didn't realize it wasn't being shown in the forums.

Thanks for answering my question now, and no- it doesn't have anything to do with having an Athlon.

Whether or not uninstalling and reinstalling works or not. It's an issue Sony needs to know about. You shouldn't have to do this.

Subject:RE: annoying problem here with 5a!

Reply by: MyST

Date:3/9/2005 6:04:41 PM

Let us know if un-installing/re-installing fixes it for you.
I have reported the same thing with Sony and they've acknowledged to me that they are working on it.
Re-installing worked for me, but it might not work for you.
FWIW, my Vegas 4 is only seeing one of my drives. If you check the Sound Forge thread regarding that, one user says his Wavelab 4 isn't seeing his drive... and he has an Athlon.
So I don't think it's specifically Sony's fault. I might be wrong.

Sound Forge thread...

http://mediasoftware.sonypictures.com/forums/ShowMessage.asp?MessageID=366673&Replies=7&Page=0



Mario

Subject:RE: annoying problem here with 5a!

Reply by: H2000

Date:3/9/2005 6:16:49 PM

Thanks for the info!
BTW: I have it working in Soundforge here.

Maybe it's something in the installer. I'll try the un and re.

Good to here it's working for you now!

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Weevil

Date:3/10/2005 4:04:22 AM

The Right-Click + Drag issue is now fixed, and will show up in the next release.

Crikey, an avalanche of Sony people fixing my problem. Jolly good, I finally seem to have found the right buttons to press. :-)

...Now come on chaps, restore my faith even further...Tell me how the metronome bug in Vegas is coming along? First sighted in 2003 and still incredibly, amazingly, mind-numbingly, annoying to this day...Come on Joel baby, surely -something- must have happened by now...

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Zacchino

Date:3/10/2005 4:54:01 AM

Wow you guys fixed the odd (and rare) gui corruption bug. Thanx Frank, thanx Peter.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: spinweb

Date:3/10/2005 10:44:52 AM

Hmm. Should I be installing the 5.0a update now, or waiting until it seems people are really happy with it?

Eric

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MyST

Date:3/10/2005 11:17:22 AM

Well, if you keep 5.0 handy, why NOT install 5.0a.
Best case scenario it works great, worst case it doesn't and you re-install 5.0.

Mario

Subject:RE: annoying problem here with 5a!

Reply by: H2000

Date:3/10/2005 1:11:24 PM

FYI: I tried reinstalling without uninstalling first. And, now it works. Go figure.

Subject:RE: annoying problem here with 5a!

Reply by: MyST

Date:3/10/2005 1:17:56 PM

"Go figure."

Can you understand now why Sony is having a hard time with this one?

Mario

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: spinweb

Date:3/10/2005 1:40:00 PM

_________________________________________________________
Well, if you keep 5.0 handy, why NOT install 5.0a.
Best case scenario it works great, worst case it doesn't and you re-install 5.0.
_________________________________________________________

Probably ok. I guess if 5.0a does something to a file and I can't get the file to load back in 5.0. That would be the only, and granted unlikely, case.

Eric

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MyST

Date:3/10/2005 1:52:25 PM

Try a test first.
Create a quick, little project and try to load it in 5.0.

It'll only cost you a few minutes of your time...well worth the double check I think.

Mario

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: MacMoney

Date:3/10/2005 5:06:17 PM

Acid 5.0a good here!
Thanks Sony's Acid 5.0 team.

George Ware

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: DKeenum

Date:3/11/2005 7:26:56 AM

It's works well for me!

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Illogical

Date:3/11/2005 7:45:01 AM

so yeah, it still crashes all the time with the update. I've had crashes while scrolling, dragging, rerouting synths to new busses...I also get crashes a lot if I let a project keep playing past the end of the song...it eventually just up and dies. what kind of information can I send to you guys to get this sorted out?

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Klirrfaktor

Date:3/14/2005 3:55:17 AM

same here.. it still crashes all the time. just random. refer to that thread to see errorlogs

http://mediasoftware.sonypictures.com/forums/ShowMessage.asp?MessageID=367990

i will update that thread with any errors that im having, but actually i do more use acid 4 since i can do music with it.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: Martian

Date:3/15/2005 2:21:39 AM

Mine still crashes too. I upgrated my E-mu 1212 card with the audiodock 1820, after updating acid. Now when the pc crashes it leaves a hanging tone (half sec sound looping infinite) and I have to reboot because that asio don´t seem to wanna run again. Even though I launch it through preferences>Audio>Advanced>Launch patchmixDSP. Also some of the files I work on cant be opened anymore! Acid starts up and when it starts loading the song it freezes. It is still running but something is keeping it on a hold. Now I have 2 songs it cant play suddently a´nd luckily my production is finished. It is still annoying though.

Make that three songs it can´t play....

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: FuTz

Date:3/21/2005 11:25:13 AM

If everybody posted their system specs as asked by the Team, maybe we could just compare systems from people who got no crashes vs. systems that crash...

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: jackn2mpu

Date:3/23/2005 10:54:01 AM

I think there should be more info asked in the system specs like: plug-ins used, computer services enabled/disabled, etc. Maybe a free-form text box to add stuff not covered in the radio buttons. A lot of people have their windows XP services customized for audio; not everybody runs with everything enabled as MS wants.

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: billybk

Date:3/23/2005 2:01:42 PM

I agree that there should be space provided to be more system specific. For instance, the OS header, includes XP, but does not allow for service pack info which is very relevant. Like I have XP SP1a, but I could only input XP.


Billy Buck

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: JohnnyRoy

Date:4/4/2005 8:31:07 PM

Yea, and I think the most critical component of all is missing. The Motherboard! Lots audio and video problems have been seen in motherboards with VIA chipsets. Knowing what motherboard someone is using says a lot about what compatibility they can expect.

~jr

Subject:RE: Hey the ACID Pro 5a update is live!

Reply by: drbam

Date:4/23/2005 12:36:51 PM

I simply added my mobo info in the processor section. It shows up fine but it is a pretty riduculous oversight for Sony not to include a separate section for it.

drbam