Canopus ADVC300 outputs???

BillyBoy wrote on 12/26/2004, 1:56 PM
Anyone using this A/D converter?

http://www.canopus.us/US/products/ADVC300/pt_advc300.asp

It has a couple nice featues the lessor 100 model doesn't.

I'm stumped. Take a look at following link and check out the output connector on the far right. Its suppose to be a single one plug digital out. They simply call it a 1X component (D1)

http://www.canopus.us/US/products/ADVC300/i_advc300_rear.jpg

Trouble is most high end TV's, monitors have COMPONENT inputs that accept 3 cables, one each for red, blue green.

Does anyone know what exactly this connector is called and if there is a adaptor/plug whatever that mates with it so you can output to component?

Comments

taliesin wrote on 12/26/2004, 2:11 PM
It really is a YUV component output. Canopus offers an adapter ...
... ooh, I just tried to reach the Canopus accessories web-site but it does not connect. So I can't give you a link right now. Maybe later. But I'm sure Canopus offers an adapter which gives you the regular YUV 3-cable output.

Marco
farss wrote on 12/26/2004, 2:35 PM
I and Canopus Australia have been trying to source that cable ever since the 300 came out!
It's a pretty common cable in Japan it seems but damned if I can find one. Used to go from satellite receivers to TVs etc. Seems it's also used on the PS2 boxes but again no joy finding one.
If Canopus finally have one available I'd be mighty pleased.

Although the local engineer did warn me the output is only half D1 res, not full component res, whatever that means.
Bob.
randy-stewart wrote on 12/26/2004, 2:39 PM
Yes, I believe you are correct. Pretty sure it came in the box but I can't find it right now...maybe my son has borrowed it. As advertised, the ADVC 300 really cleans up my old VHS noisy tapes and does a great job coverting to DV. I use it for all captures now (including from my PD-170) and it also pulls duty as my monitor output. Love it.
Randy
taliesin wrote on 12/26/2004, 2:41 PM
I got that web-site connecting now but I did not find that cable adapter either. Started a search in a german Canopus forum now. Maybe somebody else there can help.

Marco
BillyBoy wrote on 12/26/2004, 2:45 PM
Thanks guys, I just spend a couple hours running around to stores like Fry's and mostly just got blank stares or they tried to sell me some S video break out box or something else.

Sidenote... If you're in the Chicago area and never seen a Fry's (new to our area) you're in for a treat. About 10 times the size of your typical CompUSA. They have everything...except for what I was looking for of course.
farss wrote on 12/26/2004, 3:02 PM
BB,
try a shop that specialises in video games, there is one made that goes on the PS/2, they MAY be able to help you out.
Bob.
taliesin wrote on 12/26/2004, 3:19 PM
O.k. - this one is a german site. Anyway - a guy from the Canopus forum gave me that link and I think that's the cable you're looking for:

www.hifi-regler.de/shop/oehlbach/oehlbach_componenten_video_verbindung_dvi-i_1_0_m.php

Marco
farss wrote on 12/26/2004, 4:09 PM
That is NOT the right cable!
That's a DVI to component cable!
You need something with a D1 connector on the end, D1 connectors are much smaller than DVI.
Bob.
NaperRick wrote on 12/26/2004, 4:40 PM
Santa just brought me an ADVC 300 and included in the box is a cable with a D plug on one end and three RCA phono plugs with Red, Green and Blue plastic covers - identified by Canopus for Component connection.

Rick
BillyBoy wrote on 12/26/2004, 4:56 PM
Good for Santa! That's good to know. That sounds like what I'm looking for. You think they would list that it comes with it on their product page, it not being included is all that stopped me from buying on the spot. What threw me off is Canopus calling it a D1, I've never heard of that and their picture is just fuzzy enough hard to tell

Thanks again everyone....

taliesin wrote on 12/27/2004, 12:47 AM
Argh, yes, that link given above wasn't that good ..., sorry.

I got a new one. Canopus sells this cable in its own online factory store, at least in Germany. Here is a first link:

www.canopus-factorystore.de/shop/catalog/product_info.php?cPath=48_55&products_id=70

I'm looking for a US factory store now. At least you had the chance to buy it anywhere from Canopus. ;-)

Marco
Spot|DSE wrote on 12/27/2004, 12:52 AM
I quit reading the thread this far in...but unless Canopus has changed something, the cable in question comes in the box when you buy it new. And here in the states, you can call Canopus direct and get one from Brandon H, if you call their San Jose offices.
farss wrote on 12/27/2004, 2:45 AM
Wow,
thanks for that. I'd bet 99% of the Canopus guys don't know the things for sale there, I've been hounding them ever since I got the 300 for one and now I have a monitor with RGB inputs I could sure make good use of it.
Bob.
JJKizak wrote on 12/27/2004, 4:59 AM
When I purchased my ADVC 300 the cable was not provided and the manual stated that it was not provided.

JJK
BillyBoy wrote on 12/27/2004, 9:55 AM
So far my experience with Canopus as a company is for sure sub par, horrible in fact.

I just wasted 20 minutes on a 2000 mile long distance call holding trying to get "tech" support just to see if or not the cable is included. Information of course that should be on their web site in the product description.

No pick up. Just a waste of time holding.Their web site and forums apparently located in German are in a word a JOKE and malfunction constantly and can't even get back to the question I posted, the pages keep timing out or only show the banner at top of page and no threads.

No sales support phone numbers, incomplete information on their web site not a damn bit of any kind of support of any kind at all from this company. Their products may be highly rated but their "service" sucks with a captial S.
Spot|DSE wrote on 12/27/2004, 10:24 AM
Odd. I went to www.canopus.com, clicked on Americas, clicked on Support, and clicked on the Request support button (3 clicks so far) and found the number (408) 954-4506 and
Canopus USA Office hours (Pacific Standard Time)
9am to 5pm, Monday - Thursday
and 9am to 3:30pm, Friday

Given that it's only 10:00 in the morning over there, I called them from Hawaii for ya, BB, and was able to talk to a service person at that number in less than 2 minutes of hold time. He did say it was a little crazy just coming back from a 3 day holiday.
Canopus has an excellent record of customer service, and in the rare times I've had to call them, it's always been fast and easy.
BillyBoy wrote on 12/27/2004, 2:00 PM
I had a little time to look further and found this little tidbit in a FAQ at the Canopus site that probably explains why some got a cable and others didn't. The full FAQ is in the Video conversion forum with this link taking you to the full FAQ.

http://forum.canopus.com/showflat.php?Cat=&Number=85342&page=0&view=collapsed&sb=5&o=&fpart=1

18) What is the D1 port on the ADVC300?

The D-terminal port on the ADVC300 is for the component YPbPr output. The D-terminal connector is popular in Japan and carries YPbPr signal and a couple of other signals. ADVC300 units shipped out of Canopus US include a D-terminal to RCA triplet adapter.

For other regions, please inquire with your local Canopus dealer/distributor/office.

Like I said, POOR information on their web page. Customers shouldn't have to hunt and peck to find this kind of information. I must have looked at 50 or more different web pages, not a single one mentions what's in the FAQ, which should be part of the product description.

BillyBoy wrote on 12/27/2004, 7:18 PM
Frass... I responded to a thread in the Canopus forum and one response was that In Australia the ADVC300 does not come with the D1 adapter. However It is $49AU for the adapter and they are available.
--------------------
Australian sales 1300 799 383

As far as US customers, they are now saying if you buy from Canopus, they put one in the box. Suggesting if you don't buy fron Canopus and get from some retail or web source you're still stuck. I continued the thread in that forum. I'm getting really PO'ed with all the BS over a dinkly little cable that probably costs no more that a dollar or two to make and that Canopus in selling a $500+ product is too cheap to include.
Spot|DSE wrote on 12/27/2004, 7:23 PM
You can always get a mid-high level professional box like the Convergent Design SDConnect, and then you don't need cables. SD/SDI output, 422 machine control, built in proc amp, insert editing, built specifically for Vegas, plus a host of other benefits.
www.convergent-design.com
NaperRick wrote on 12/27/2004, 8:13 PM
Billy,
My ADVC 300 was purchased a few weeks ago from NewEgg and it did contain the cable. So I don't think you need to buy if direct from Canopus to get it in the US.

Rick
BillyBoy wrote on 12/27/2004, 8:19 PM
Sure... but that's overkill for what I need.

I just get annoyed when any product is advertised then they cut corners or play games with missing cables or not totally turthful what is and isn't included in the package or play games and include it for some markets and not others and then charge customers again assuming they can find one.

It seems that Canopus is trying to use the excuse geez, Japan has a market when a D1 digital cables are common and easy to find. That's not the case in the states.

Almost all devices sold in the states and many countries elsewhere in the world have either component out or the newer one wire video out under I think its called HDCP or the older DVI wiring.

The truth is the connector on the Canopus claiming to be digital is in fact lower quality and inferior to either of the above mentioned outputs and they still take the cheap route and mickey mouse on not providing a adapter to mate with the very common RCA or BNC component out.

If I remember correctly a digital output in the configuration on the Canopus is called a "D1" since that is one of four ratings ranging from D1 to D4 depending on the circuity behind it with D1 being the lowest quality.

Based on some of what I read in the Conopus forum is originally the 300 didn't ship with any D1 cable. Then bowing to pissed off customers in the states that couldn't find any cable they recently added it, but only for the US market. Go figure.
Spot|DSE wrote on 12/27/2004, 9:55 PM
I agree, Canopus should, (and in my experience does) include the cable. But the fact that they are an international company, they should make it uniform, or clearly explain why they don't. On the other side though, Canopus US support is excellent, at least in my experiences. I've got a Storm, a Rex, and will soon nave an NX system to play with, in part because I believe in their customer support, even if Edius is a much weaker application than Vegas.