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Subject:SF7 Definitely unstable here...
Posted by: DaSoundGuy
Date:11/20/2003 7:41:15 AM


These days, I'm using Sound Forge all day, and I'm finding it uncharacteristically unstable. I'm using the 7.0a build 262 version.

I'll select a file for loading in the "Open" menu, and it'll crash. I'll accidentally drag my mouse accross from one file to another, it'll crash.

I've been running computer based DAWs for 6 years. It's not my hardware or config (all other programs are stable. What's going on?

DSG

Subject:RE: SF7 Definitely unstable here...
Reply by: DaSoundGuy
Date:11/20/2003 9:35:19 AM


Another problem that sometimes occurs: after a while, playback results in noise! (broadband white noise). If the file is selected and then copied to SF7's workspace, the copied file is noise (though the length of the noise, as well as it's overall shape is similar to the original waveform.

Maybe I should go back to 6...

DSG

Subject:RE: SF7 Definitely unstable here...
Reply by: AlistairLock
Date:11/20/2003 1:04:31 PM

I already have.
And getting SF7 (Sony) to co-exist with other (Sonic Foundry) software by mucking about with the registry isn't acceptable.

Subject:RE: SF7 Definitely unstable here...
Reply by: kbruff
Date:11/20/2003 4:56:01 PM

I am very happy with Version 6.0e, based on my extensive study of the comments generated so far regarding version 7.0 or 7.0a, I dont see why I should spend $150.00 dollars. There are so many other technologically enabling programs that can be acquired for similar cost. Also version 6.0e works perfectlty fine as far as my experience would suggest.

Subject:RE: SF7 Definitely unstable here...
Reply by: dcomo
Date:11/20/2003 5:59:54 PM

With the inception of SF 6.0, they switched the product to non-destructive editing. This
is the main feature that caused me to upgrade from version 5 to 6. I upgraded to 7 to stay
current, but found that it doesn't currently provide me any benefits over 6.

As long as you are atleast at version 6, I'd stay as long as version 7 doesn't provide
any showstopping features for you.

Subject:RE: SF7 Definitely unstable here...
Reply by: SHTUNOT
Date:11/21/2003 12:07:06 AM

Hey bro...

1)What files are causing your system to crash? I'm trying to reproduce and cannot. Does this behavior happen when opening a file from the explorer view? [either by dragging the file into the work area or double clicking the file]Which open dialog? ie:from right clicking in the work space/icon/ctrl+O/file>>>open???? In what manner does this happen? Again I can't seem to get it done.

2)How big were the files and what format?

>>>after a while, playback results in noise! (broadband white noise)<<<

1)How long is a while?

2)Noise during playback or when the file is stopped you still hear it as well?

3)Is the noise being represented graghically in the file compared to the original?

3)Do these files handle/react/open quickly in other apps?

4)What app w/ version number are you making your copies from?

5)Have you tried a complete uninstall of 6.0E+7.0A>>reboot then install 7.0A?

6)Maybe you got a corrupted download?(now I'm fishing but had to take a shot ;) ] Try redownloading the patch for sh!ts and giggles. HTH.

Ed.

Btw..."based on my extensive study of the comments generated so far regarding version 7.0 or 7.0a, I dont see why I should spend $150.00 dollars"---What a load of BS. Sorry but by that logic you'll never be happy with ANYBODIES software.

It wasn't $150...it was $99...Why anybody wouldn't jump on that deal when they know that the bugs WILL be worked out in a bit is beyond me. Soundforge 6 had its share of growing pains...It took up to 6.0E!!!! Hello!!!! How long did that take! You have to look at it as an investment. In the future of a product that makes you happy/money. If the upgrade doesn't have what you need then what features "would" make you upgrade? Make enough noise and you'll get the grease dude. The people that did aren't bitchin are they?

I kept complaining about not having my F12 button like in Vegas/Acid enough and I got it. To me everything else is just gravy. Sorry but IMHO I don't think that this upgrade is THAT bad or even bad at all.

The more details about your problem the quicker they'll be able to pinpoint whats wrong and have it ready. ie:list your DAW stats completely with your problems.

Subject:RE: SF7 Definitely unstable here...
Reply by: Rednroll
Date:11/21/2003 6:24:06 AM

"The people that did aren't bitchin are they?"

I'm with you on this one, there where a lot of features that I had been suggesting since SF v4.5 that got implemented in v7.0. I'm happy as hell. I'm also not experiencing the crash problem or registry problems and I have Vegas, Acid, Sound Forge, The Mpeg, and .MP3 plugins, installed on 2 systems, one with WinXP and the other with Win2k. The migration tools for these worked perfect on both systems. Originally, I was experiencing a crash opening files through the explorer window in v7.0. I gave the steps to Sony to repro the issue and it got fixed in the 7.0a update. I guess it's just easier for some people to piss and moan, then it is to be more productive towards the product you purchased and use on a daily basis. The users that are probably disappoiinted with the features in v7.0 are probably the ones who do nothing but download .MP3 files all day, and then think they're an audio engineer and start adding effects and wavehammer mastering techniques, then share it with everyone else doing the same thing. Obviously a lot of the new features that got implemented a lot of users will overlook, because they probably have no idea how or where to use them. I can tell you I use them quite a bit and am very happy with v7.0.

Subject:RE: SF7 Definitely unstable here...
Reply by: DaSoundGuy
Date:11/21/2003 1:14:35 PM


Guys, I'm not questioning the feature set in SF7, the validity of these features or even the integrity of Sony Corp. I'm just trying to work (ie: earn a living) with Sound Forge 7 as one of my tools and it works fine for the first hour or so ("...a while..."), and then it starts crashing with messages like below (this one happened while I was auditioning sounds in the "Open File" dialogue. I am doing A LOT of editing with Forge; perhaps you simply haven't encountered this issue because you're not working intensely with it.

I'm also working against deadlines and I don't have time to play 50 questions, and/or debug for Sony; I'm just trying to work and get things done. With all the other softwares I use on this system, I can work for hours without issues (though I still do the Ctrl-S out of reflex every 15 minutes or so...). I'm actually finding the "Sound Forge Project File" very useful.

DSG
==========================================
Typical Error Message after SF7 crash
==========================================
Sony Sound Forge 7.0

Exception 0xC0000005 (access violation) READ:0x824717DD IP:0x1000DB20
In Module 'forgek.dll' at Address 0x10000000 + 0xDB20
Thread: GUI ID=0xF00 Stack=0x113000-0x130000
Registers:
EAX=00730074 CS=001b EIP=1000db20 EFLGS=00010206
EBX=00000000 SS=0023 ESP=00113e6c EBP=00000000
ECX=824717cd DS=0023 ESI=01494be8 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
1000DB20: 8B 41 10 8B 51 14 C3 90 .A..Q...
1000DB28: 90 90 90 90 90 90 90 90 ........
Stack Dump:
00113E6C: 100039DC 10000000 + 39DC (forgek.dll)
00113E70: 1002D52D 10000000 + 2D52D (forgek.dll)
00113E74: 00730074 00730000 + 74 (sfcdi.dll)
00113E78: 00113E80 00030000 + E3E80
00113E7C: 00113ED4 00030000 + E3ED4
00113E80: 0147B368 013E0000 + 9B368
00113E84: 7FFDE000 7FFDE000 + 0
00113E88: 00432D59 00400000 + 32D59 (forge70.exe)
00113E8C: 01494BE8 013E0000 + B4BE8
00113E90: 00000000
00113E94: 019F5F10 019E0000 + 15F10
00113E98: 004D50A7 00400000 + D50A7 (forge70.exe)
00113E9C: 01494BE8 013E0000 + B4BE8
00113EA0: 019F5F58 019E0000 + 15F58
00113EA4: 00000000
00113EA8: 00000000
> 00113EC8: 005777B8 00400000 + 1777B8 (forge70.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 0052160C 00400000 + 12160C (forge70.exe)
0012FFFC: 00000000


Subject:RE: SF7 Definitely unstable here...
Reply by: Rednroll
Date:11/21/2003 2:12:37 PM

What OS are you running? Are there any other apps running in the background when you've experienced the crash? Do you have "autoplay" enabled on the open screen? I've had a couple crashes on my system this last week after extended periods of use, but I had 5 different apps running at the same time including Sound Forge 7, so I really couldn't point the finger. My crashs were automatic shutdowns though and not just the app stack dump you are experiencing. I'll try and repro your crash and see if I can find anything.

Subject:RE: SF7 Definitely unstable here...
Reply by: kbruff
Date:11/21/2003 2:20:11 PM

I am reluctant to respond in this manner, but I will do it anyway. It is very apparent that some members of this forum respond with a noticeable amount of annoyance whenever a complaint is made regarding an idea that may be acceptable to themselves or another group. Instead of finding a way to coach users or potential users, they simply find ways to label and downplay the needs or reactions of the individuals who express ideas that do not support everyone else’s ideas or reactions.

A simple example -- DaSoundGuy -- has a problem…

No effort has been made to inquire about the nature of the event which leads to the primary issue at hand -- which is that the performance of SF7 on his machine is less than optimal. Some folks (whom by the way may have a tremendous skill with Sound Forge) choose to label others as "bitchin" or as "mp3 downloaders". I mean -- for the sake of the integrity and usefulness of this forum could we please attempt to deliver the most useful comments which may lead to better results.

If I were you -- DaSoundGuy -- I would totally revert back to SF6 -- especially since you have deadlines and financial obligations. I would install SF7 in a separate partition -- and perhaps use it for less than mission critical operations only. There are more elaborate ways to work on projects, while maintaining some non-destructive project attributes. I have an excel file that tracks changes and links to the separate files that were developed. Finally I burn a local web page to a CD and then I have the history of the project -- including the final product all in one location and separate from the PC and also away from the dependency of single software program.

Subject:RE: SF7 Definitely unstable here...
Reply by: Rednroll
Date:11/21/2003 4:48:39 PM

Oh here come the forum police to voice their 2 cents. I didn't think, I was referring to Dasoundguy when I made my .MP3 statement and contrary to what you said, did you read my above post to try and assist him and narrow down the problem?

Or is your advice better?

"I am very happy with Version 6.0e, based on my extensive study of the comments generated so far regarding version 7.0 or 7.0a, I dont see why I should spend $150.00 dollars. There are so many other technologically enabling programs that can be acquired for similar cost. Also version 6.0e works perfectlty fine as far as my experience would suggest. "

Who cares, if you spend your $150 or not on this forum? How did you lend any assistance, Mr. help out and narrow down the problem? Tell us more about that extensive study you did. How many messages did you read? There's probably 20K plus sound forge users and you hear a few complaints and call that an "extensive study"? Now how naive are you? Tell us more about those other "technologically enabling programs" you are referring too. Wavelab? Won't get that for $150....CoolEdit/Audition? Nope...sorry won't get that either. Not to mention, that the features and UI nowhere compare to Sound Forge. How about AudioCatylist or Winamp? Sure...now that's the type of product you'll get for under $150 and it will nowhere compare to Sound Forges features.

Is this some more of your good advice?
". I would install SF7 in a separate partition -- and perhaps use it for less than mission critical operations only. "

What would installing SF7 on a seperate petition do for you? Nothing!!! Good advice, Mr. Politally Correct.
What are those "less than mission critical operations" you are referring too? Would that be the downloading of the .MP3's and pretending to be a audio engineer you're referring too?

Maybe this is why you got upset, you must have thought I was referring too you Mr. MP3

Kbruff said:
"Typically I do all of my processing via SF6 version 6.0e and then batch process all my files by converting them to mp3 - 320. "

I think people like you are more destructive on this forum than myself if you want to single me out. You come in offering BOGUS information, and then criticize a worthy program based off of a few posts. Although, you haven't even bothered to read the other very happy users posts and you have NO personal experience even using Sound Forge v7.0 because you're ass is sqeaking due to a $150 upgrade.

Am I calling it like I see it Kbruff or what? A spades a spade buddy.

P.S. I was soooo reluctant to respond in this manor......ohhhh sigh.

Subject:RE: SF7 Definitely unstable here...
Reply by: Spheris
Date:11/21/2003 6:34:22 PM

First off, RED, I respect and appreciate the help given

but let this go. it's a waste of your time and energy

Second. its a known fact 7.0 and 7.0a are inconsistent in form or function and will continue to be until version 5 of vegas or acid appear because of the alteration they made to it as an app, and its accompanying plugin structure. Not to mention the variety of just odd things. Not a slam. Just a fact and doesn't require in depth analysis or investigation. if someone comes looking for help, and noone from the foundry is around. Fuck all and help them, not nit and fritter over why it isn't working for whether its a pro or non pro use/

I hope it gets better

myself I'm on 6e and will stay with 6e until acid 5 appears before i take the leap. I don't need the automation and found a direct-x based signal generator to take up the shortcoming.


As far as the problems. Help each other, help me even to see the light of why 7 is great and it is in what it is. That's what the forum is for and should be.

Last thing, I nor anyone else, should give a holy damn what anyone else is editing or why. Forge and the rest are classed as prosumer tools. they can be used in either manner. If you pay for it as a pro tool, fine. if you pay for it as a hobby tool. Same respect should be given. Its the same money to the same company for the same tool. No matter what the use.
So let's shelve the pro amateur slinging. before someones feelings really do get hurt.

I hope this gets through before any more slinging has to begin.

Subject:RE: SF7 Definitely unstable here...
Reply by: Iacobus
Date:11/22/2003 1:24:48 PM

"Why Sound Forge 7.0 Is Great" by Iacobus :)

*ahem*

-You can work with Sound Forge projects like you do with ACID projects or Vegas projects—you're no longer committed to changes even after you save and close the project.

-Plug-in automation and envelopes (of all types).

-Can burn to CD-RW. (Not a big deal to most, but I don't like to fill up CD-R's just to end up throwing them out.)

-Spectrum Analysis tool is better. You can now take snapshots and compare, for example.

As an aside, I understand where Red is coming from. I occasionally see users turning into instant rock stars (with the ego to go with it) once they obtain an app like Sound Forge or ACID Pro...or just about any similar app for that matter. Problem is, such users don't have an iota as to what constitutes music/audio to begin with.

I mainly use Sound Forge myself to make my projects sound better the best that I can. I am, however, a musician first and foremost. That being said, I couldn't tell you the differences between the smoothing windows in Spectrum Analysis. Most of what I've learned thus far has been gleaned from this forum and the manual, both of which has helped quite a bit.

I always like continually learning. For example, I never really thought of how time relates to tempo, but it helps out a ton, especially when creating original loops.

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: SF7 Definitely unstable here...
Reply by: captn_spalding
Date:11/22/2003 1:44:34 PM

OK, here is my dimes worth. I'm not sure why one would load a ".0 " version of software into a production environment! We do all of our production on SF 5 and 7 sits on a seperate machine were, in spare moments, we redo some production to test it's viability in our environment. Even though it is doing just fine it probably won't go production for several months - after a number of bug fix releases come out and chatter on the forum settles down. I also don't understand a production environment without some sort of test environment for new software. Is it not a bit like Russian Roulet to throw every bit of interesting software onto the PC that's your lively hood just to find out if you like it! In a business where one may spend easily $500+ for yet an other microphone it makes sense to buy some two year old pc and a kvm switch and set up a test environment. If you can't afford to do that, you certainly can't afford to risk your production environment just to say you have tha latest and greatest software! If your a hobbiest (and i have no problem with that - most of us started out that way) go ahead and load it up, but leave yourwelf a way back.

Back when I was doing software development I thanked my beta testers profusely, but i'd always shake my head and think to myself "who are these guys!" And its the same now I say thanks to all you folks who are running production on software one release beyond the last beta and finding all of the problems - you're a braver person than me!

..spalding

Subject:RE: SF7 Definitely unstable here...
Reply by: SHTUNOT
Date:11/22/2003 3:09:10 PM

Hey bro...

1)Have you tried opening/auditioning files ONLY through the new explorer window? Do you get the same crashes?...I know old habits are hard to break but in this case give it a shot.

2)Does shutting down SF7 then reopening it make a difference in stability? Have you tried a system reboot as well? Do you see these problems sooner after a reboot or the same amount of time?

3) Your OS? System specs? Other software you use in conjunction with SF7?

4)What plugins were you using when any other problems came up? What were you trying to accomplish? What other audio apps were running in the background?

Keep posting those error messages on your spare time. If you want to vent then vent...but do so constructively. Like I said before the more detail we all provide sony the quicker it'll get resolved.

Ed.

Subject:RE: SF7 Definitely unstable here...
Reply by: SHTUNOT
Date:11/22/2003 3:11:43 PM

>>>No effort has been made to inquire about the nature of the event which leads to the primary issue at hand <<<

How can this be said when I was the first one to post questions to DSG and Red was second?

Ed.

Subject:RE: SF7 Definitely unstable here...
Reply by: Spheris
Date:11/22/2003 4:36:30 PM

Iacobus,

I thank you for taking the time to give me your points on the good in forge 7.

Subject:RE: SF7 Definitely unstable here...
Reply by: AlistairLock
Date:11/24/2003 3:40:25 PM

In an earlier post, where someone said that they were might go back to SF6 I wrote:
"And getting SF7 (Sony) to co-exist with other (Sonic Foundry) software by mucking about with the registry isn't acceptable."

I still think that's true, but I have to say that the last piece of advice sent to me by the support team worked, and solved my problem, even though they still seemed insistent that I'd forced the install directory rather than allowing it its default.

My plugins all work, no longer demos, and the MPEG encoder is now all present and correct in VEGAS. In my case, the problem lay in deleting a rogue registry key, something I would rather have been handled by the install routine for SF7 in the first place.


Here's the link to the advice page they sent me to:
http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=894&p_created=1066313220

I hope this helps sort the problems others have been having.

Subject:RE: SF7 Definitely unstable here...
Reply by: Rednroll
Date:11/24/2003 5:56:26 PM

"Second. its a known fact 7.0 and 7.0a are inconsistent in form or function and will continue to be until version 5 of vegas or acid appear because of the alteration they made to it as an app, and its accompanying plugin structure"

Spheris, I have to disagree with this statement. If it's a known fact, where are you getting that information? I would like to be made aware of what you are referring too. Yes, I have seen users having problems installing the plugins from the Sonic Foundry apps, to the new Sony Apps. I'm not sure why, because I have done the same thing and have had no problems using the migration tools on 2 seperate systems. Also, have you checked the updates section? Acid4.0f and Vegas v4.0e are both now Sony branded along with all the plugins. Will this help the plugin problem, or fix the problem you're describing? Maybe, but I'm not sure because I haven't seen that problem. I realize, that just because I haven't seen the problem, doesn't necessarily mean it doesn't exist.

I was a beta tester for Sound Forge 7. I had a copy of v7.0 on my PC three months before it was released. I reported many bugs and offered feature enhancements that most of the users have never even seen. Did I try out every function with every PC configuration on every OS? Answer: NO, just not possible. One of the things I think users need to be aware of is that there are so many variables due to all the configurations available, that you can not point a finger at the app alone, eventhough it might be the only thing that's different on your PC.

For example, I also pre beta tested Vegas v4.0. For the first beta release I was excited to be able to see the new features and start to play around with them. I installed the program on my system, and when I went to launch it, it would crash upon launch. I was certain, there was a major bug within Vegas 4.0, because the only thing that had changed on my system was installing v4.0. I could run v3.0 and all my other apps with no problems. Now all the evidence pointed to Vegas 4.0 being the problem..right? I listened to all the other beta testers in a private forum that was set up. None of them where experiencing the problem I was having. It made me reconsider, if Vegas was really the problem. I did a Windows update, and I installed the latest XP SP1 updates, and it also detected that there was an update driver for my video card and network card, which I then updated. After that was complete, I ran Vegas beta v4.0. Now it launched with no problems. I also went back to Vegas v3.0 and ran some performance checks. Wow, my track count almost doubled compared to what I could do previously before the updates and I noticed my system performance drastically increased. In otherwords, the problem was always present on my system, but I never knew it existed until in manifested with Vegas v4.0 differences. I'm seeing similar problems with users in this forum, where they're too eager to blame the problem on the app, although there might be 10 other users not seeing the same problem. Then you get other users in here who haven't even tried installing the program, saying v7.0/7.0a is infected with bugs and not worth going for the update from v6.0. I'm not saying the bugs aren't there, and I'm definately willing to try and repro the problem to help get it fixed. I'm just a little more conservative pointing the blame and belittling a worthy program. I also agree with the users that say to wait and test the program out before using it in a production environment. Seeing that I've been using it a little longer than the rest of you, I'm pretty confident in v7.0a's performance at this point, but v6.0e is still installed if I run accross a show stopper. Both versions can coexist on the same system, so I don't see the drawback at this point. Bugs in a program may exist in one form or another, but at this point I don't consider there to be any major show stoppers for Sound Forge v7.0a. Heck, I just found a bug that I reported 4 days ago in Vegas 4.0d. Sony engineering acknowledged it as a bug and said it would be addressed. I can't asked for anything more than that, that's the best support you can get.

Subject:RE: SF7 Definitely unstable here...
Reply by: Snappy
Date:9/26/2004 3:35:17 PM

QUOTE:

"I'm also working against deadlines and I don't have time to play 50 questions, and/or debug for Sony; I'm just trying to work and get things done. With all the other softwares I use on this system, I can work for hours without issues (though I still do the Ctrl-S out of reflex every 15 minutes or so...). I'm actually finding the "Sound Forge Project File" very useful."

bro I totally hear you here! Not to mention that at the end of it all you get a generic response like; make sure no other programs are running in the background. uninstall and reinstall all other software. your os, etc. face the full moon and chant this ancient celtic verse...

yep... i got time for *ALL* that!

Subject:RE: SF7 Definitely unstable here...
Reply by: musicvid10
Date:9/26/2004 7:05:55 PM

Uhh, this topic has been dormant for almost a year -- are you just trolling?

Subject:RE: SF7 Definitely unstable here...
Reply by: Snappy
Date:9/29/2004 5:37:19 PM

Nope -- just browsing. I didn't look at the date, and considering that my response was referring to an experience I had just weeks ago, I think it's still 100% relevant.

Which is a nice way of saying 'GFY'.

Are YOU just trolling?

Subject:RE: SF7 Definitely unstable here...
Reply by: musicvid10
Date:9/29/2004 6:28:25 PM

That's about what I thought . . . .

Subject:RE: SF7 Definitely unstable here...
Reply by: Snappy
Date:9/29/2004 6:30:15 PM

do me a favor and just click 'ignore user' next to my name.

you smell useless.

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