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Subject:Sound Forge XP Studio 5.0
Posted by: griffinjay
Date:9/6/2004 7:40:40 AM

I purchased Sound Forge XP Studio 5.0 from Sonic Foundry back in 2002.

The PC I used it on has died and I'd like to get the application loaded on my new PC.

I have the original email with the Activation Code and Serial Number.

Anyone know what my options are? I don't see XP 5 in the updates list.

Griff

Subject:RE: Sound Forge XP Studio 5.0
Reply by: Chienworks
Date:9/6/2004 9:11:16 AM

http://mediasoftware.sonypictures.com/download/step2.asp?DID=340

Subject:RE: Sound Forge XP Studio 5.0
Reply by: griffinjay
Date:9/9/2004 5:58:02 AM

thanks, Chienworks, but when I follow that link, it says at the bottom:

"Sorry, this product has been updated or no longer exists. Click here to download a different application."

So I guess I should plead my case with customer support?

Subject:RE: Sound Forge XP Studio 5.0
Reply by: Chienworks
Date:9/9/2004 8:38:23 AM

Rats. They must have just done that. When i looked up that link it was still active. Unfortunately i never had XP Studio 5 (I've got both Studio 6 and the full version of 5). If i did have it i'd let you download it from my server. Sorry. Maybe someone else out there has it and will be willing to send it to you.

Subject:RE: Sound Forge XP Studio 5.0
Reply by: keether
Date:9/9/2004 4:32:53 PM

Is your problem that you ONLY have it (or had it) on your computer? You don't have the installation CD? (Obvious, I guess.) The old harddrive wouldn't work if temporarily installed in your new computer?

Sound Forge treated me very nicely when I bought the full version of SF6 and wanted to transfer ownership of SF6XP to my daughter, who is a musician. They issued her new numbers or whatever. But we still had the installation disk.

Subject:RE: Sound Forge XP Studio 5.0
Reply by: SonyBP
Date:9/10/2004 8:22:17 AM

Griff,

Please give Customer Service a call at 800-577-6642.

Thanks,
Brian

Subject:RE: Sound Forge XP Studio 5.0
Reply by: griffinjay
Date:9/19/2004 2:07:14 PM

Customer service responded via email very promptly and directed me to a download of V 6.

thanks heaps, folks. I'm a happy camper.

Griff

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