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Subject:Cannot register Screenblast MS3 or SB Acid 4
Posted by: babyboy0
Date:8/14/2004 10:58:08 AM

I use Vegas5+DVDA2 and Acid Pro on my desktop. I switched my SB Movie Studio 3 and SB Acid 4 to my laptop. They were running fine.

I did a fresh install on my laptop in preparation of installing Windows XP SP2. I have installed both SB MS3 and SB Acid 4 on my laptop. When running both programs, I am prompted to register, but I keep getting errors when trying to connect to the registration server. (The error says "An error occurred while communicating with the server).

So, I tried the "register from another computer" option, saved the HTML files and broght them to my desktop. When I click on either of the files, it again gives me an error "The page you are trying to reach has generated an error"

I used the phone option, but it's closed until Monday. How on earth am I supposed to register these titles? I can't wait until Monday to do so.

Subject:RE: Cannot register Screenblast MS3 or SB Acid 4
Reply by: MyST
Date:8/14/2004 1:14:28 PM

People are getting errors when trying to download updates. Your problem must be related to that.

Mario

Subject:RE: Cannot register Screenblast MS3 or SB Acid 4
Reply by: babyboy0
Date:8/14/2004 9:00:10 PM

Seems to be working now.

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