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Subject:Vegas 5/DVDA2 breaks AcidPro4 AC3
Posted by: babyboy0
Date:4/24/2004 10:47:37 PM
Long story short, fresh install of WinXP, pruchased Vegas+DVD 5. Installed Acid Pro 4.0f, installed 5.1 plugin, which worked previously with Vegas+DVD 4. No AC3 save as option..... Installed Vegas 5, DVDA2. AC3 works fine in those apps. Tried Acid 4 again, Now AC3 is listed as an option to save as. Click AC3, click save, and I am greeted with the Purchase 5.1 plugin dialog, requestng a key, or a purchase. How do I get the 5.1 plugin to work? I tried uninstalling, clearing the registry of SF/SONY keys, reinstalling in different order (first Vegas/DVD then Acid Pro) I can't get Acid to create AC3 files. I have run the migration tools from both the Sonic Foundry and the Sony program groups - that didn't help. I tried reinstalling Acid Pro, telling it to use the SONY/SHARED PLUGINS folder. When I do that, ACID crashes with an exception when trying to use AC3. Anyone know how to get this working? I'm going to post this in all the relevant forums. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: planders
Date:4/24/2004 11:03:58 PM
One thing's for sure, based on the similar problems that occured with Sound Forge 7, don't change the default installation paths. My system, since installing Vegas 5+DVD, correctly accesses the 5.1 plugin pack. I didn't do anything special, but I did install all of the apps that still go in the Sonic Foundry directory first, then the newer ones (Forge 7, Vegas+DVD). You might want to search the Sound Forge forum (or knowledge base) for similar problems and solutions; it'll probably work out to be something similar. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/24/2004 11:18:03 PM
Thanks. I had deleted all SF/SONY apps and directories and registry keys because I originally installed ACID Pro using the SONY folder, and Acid would crash when trying to access AC3. I then installed ACID4 to the SONIC FOUNDRY default paths, and it doesn't work. It's asking for a key. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/24/2004 11:42:56 PM
Another update, MPEG render no longer works from within ACID as well. Again, I am prompted to purchase the plug-in. What the heck is going on? |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: drbam
Date:4/25/2004 6:36:50 AM
Contact Sony support. drbam |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: planders
Date:4/25/2004 1:49:33 PM
If you bought the 5.1 plugin pack, you have to enter your serial number and register it. Try starting the AC-3 DVD Burner app and see if you get the same result. If you register that, it should spill over into the Acid plugin. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/26/2004 1:04:33 AM
I had the 5.1 plugin when I purchased Vegas+DVD4. It allowed encoding to AC3, but when I tried to use the Burn DVD Audio disc, it prompted me to download the plugin, which I did, and the AC3 DVD burner worked, no registration or serial number needed. Since I got Vegas+DVD5, I uninstalled the version 4 software and installed 5, now I can't use either the AC3 encoding, AC3 dvd burner, or include video in my Acid projects. It prompts me to buy the plugin packs (both 5.1 surround and MPEG2 encoder plugins). The solution, for the time being was to reinstall DVD Architect 1 to get my AC3 encoding back in Acid Pro 4. Video is back as well, although it's using the older, version 1 Sony/Main Concept emcoder, whereas DVDA2 uses the version2 encoder. I guess i'll just wait for Sony to reply back to me, which they seem to do pretty slowly, contrary to many other persons' statements in these forums. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: pwppch
Date:4/26/2004 1:21:04 AM
Have a look here: X:\Program Files\Sony\Shared Plug-Ins\Utilities\Migration Tools where X is your main installation drive. Be sure to read the readme html doc to see if this applies to you. If you continue to have problems, contact our tech support directly. Peter |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/27/2004 4:13:49 PM
Thanks, but I said I already ran the migration tools, from both the SONY and SoFO directories. I wrote to support on the 24th, I am waiting for a reply. AC3 and Video will not work in Acid Pro 4 unless I leave DVD Architect 1 installed. I don't feel I should have to keep an older version of DVDA just to save my ACID files in AC3 or 5.1 surround. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: SonyJennL
Date:4/28/2004 11:41:42 AM
Hopefully you have heard from tech support by now. Because of the changes in DVDA 2 (Sony) ACID (Sonic Foundry) will not be able to see AC-3. ACID's migration tool was out prior to DVDA 2, which is why it doesn't work for you. Tech support will get you set up with an activation code for your AC-3 plug-in. Hope that helps, Jenn |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/28/2004 5:29:13 PM
Thank you, Jenn. No, I have not heard back from Tech support yet. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/29/2004 5:54:54 PM
Well, 5 days later, I heard back from tech support. You know what their response was? They told me I need to register the plugins! How on earth am I supposed to register a plugin that wont run until I enter a serial number? I am LIVID! I cannot see how anyone actually praises tech support. They've not been at all helpful, or timely with either of the three requests for help I submitted. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: SonyJDodge
Date:4/30/2004 8:53:50 AM
Babyboy0, We have discussed the problem you are encountering and will have a fix for you from Tech Support shortly. We apologize for the delay in getting back to you via email. Your initial request came in on the 25th, Sam responded on the 29th with what he thought was helpful information. As it turns out the problem was larger than he thought. To anyone else who reads this, we are a bit behind on emails right now so if you are in a state of desperation, please don't hesitate to give us a call for immediate assistance. Registration/serial number help: 1-800-577-6642, technical support for Pro products: 608.204.7704 (good for 60 days after first-time registration). |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: babyboy0
Date:4/30/2004 3:45:59 PM
Thanks to all. Sam did give me a call today, unfortunately I was not home. But he was nice enough to follow up with an email that helped get the problem resolved. OK (he says with his tail between his legs and his head bowed), I'm a believer. Thank you again. |
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Subject:RE: Vegas 5/DVDA2 breaks AcidPro4 AC3
Reply by: sujaram
Date:10/11/2004 2:26:27 AM
HI i am haviing the same problem. After installing the new version of Vegas 5 and DVDA2. Can u help me ? How sony support resolve your problem. I would appreciate if you can help me. Ramke |