Where to get $199 V5, DVD2 upgrade?

miwi21 wrote on 4/23/2004, 10:14 PM
I don't understand how I can be a Vegas customer since version 2, have Acid, Sound Forge, Noise Reduction, DVD Architect, all current versions, get e-mail today regarding Bowie Acid Loops but can't the e-mail upgrade offer even though I've e-mailed customer service asking for it.

I've tried to get it here, http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=1047
but all it shows is prices on the right with no products listed to the left. Anybody else have problem with that page?

There was a thread yesterday in which they explained that there was a problem and I could access the price from that page but couldn't act then, (got tax refund today!)., but now it's been deleted or I just can't find it. Anybody remember seeing it?

This is really getting frustrating. I want the upgrade V4 to V5 and DVD1 to DVD 2 for $199. I don't know why it's so difficult this time

Comments

Erk wrote on 4/24/2004, 12:05 AM
I didn't have a problem with the order page, sounds frustrating. I suggest calling them with serial number in hand. More work, yes, but I'm afraid you might be hitting some brick wall glitch on the web for some reason.

Oh - another off the wall thought: do you have something like pop-ups, java, flash, anything like that turned off? just guessing that the page might be made ouf of something like that, invisible to you...

Greg
Liam_Vegas wrote on 4/24/2004, 12:55 AM
It is in the knowledgebase (select Support/Knowledgebase)

or click here and it is currently the first article listed (number 1047)

That article has direct links to order the Vegas+DVDA upgrade for $199
ronaldf wrote on 4/24/2004, 11:34 AM
The Page is working for me. Here is the page for V+DVDA t0 V5+DVDA2.
http://mediasoftware.sonypictures.com/products/showproduct.asp?PID=912&SPID=272&keycode=6377-1100
miwi21 wrote on 4/24/2004, 1:35 PM
Thanks everyone. Got the promo email at 5:am CDT. Thought I must have some kind of Java problem as someone suggested so reinstalled that without it helping on that page where various product upgarades and prices were mentioned.

Had recent problem in trying to use Windows updates to get the critical patches, wouldn't download or install. Must have some issue somewhere.

Going to upgrade to V5 and DVDA2 today or tomorrow.
lynn1102 wrote on 4/24/2004, 4:44 PM
I found this page after I ordered the 249 version. I sent them an e-mail with a screen shot attached, but haven't heard anything yet.

Lynn
lynn1102 wrote on 4/24/2004, 4:49 PM
I ordered the cd's rather than download because of the time. I got the package yesterday and installed it this morning. Tried to register for the Boris filters, but keep getting error messages about too much traffic. Anyone else find this problem. And while I was there looking around, I found the same filter listed as a free download - still too much traffic to download.

Lynn