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Subject:When will ACID be crash free??
Posted by: H2000
Date:2/4/2004 10:21:37 PM

I am so sick of ACID crashing over this that and the other thing. I'm using Pro4f and I also use Vegas 4. I have my system optimized for music and I've been doing this a long time. The crashes are better than they were when I paid for the equivelent of a BETA program (4a), but I still have daily problems.

Many different things get Acid to crash, not just a specific thing. Sometimes when I go to record, sometimes when I solo a track,sometimes when I try to unsolo a soft-synth, and countless other occassions. Sometimes when I finish recording and click 'Stop', the dialog goes away and nothing was recorded.

Many bugs still remain in this code, which apparently will go unfixed. I approached someone very politely at the Sony booth at NAMM regarding any updates to Pro4 - that I'm getting lot's of crashes. The guy was an A**HOLE to me and blew me off, telling me to go to the web site and download the latest version. He said there won't be any more updates until version 5, then walked away.

So what gives - Did I buy a program with tons of bugs that, over a year later still has many bugs, and won't ever be fixed until I give them more money??? Will Acid5 be full of bugs too? Why would it be any different?

I'm sorry to be ranting, but I got a right to!! This is pathetic!

My guess is that this has something to do with ASIO and possibly M-Audio ASIO drivers with ACID. In using both drivers in Vegas, I noticed higher CPU with ASIO and more unstable operation. Unfortunately, with VSTis, ASIO is needed. Maybe someone else is having these erratic problems also?? Thankfully, Vegas is very stable on my system now after a long year of bugs in that program!

Athlon XP 1700+
512M Ram
Windows 2000 Professional SP4
M-Audio Delta44 - latest drivers.

Subject:RE: When will ACID be crash free??
Reply by: RasKeita
Date:2/5/2004 12:16:59 AM

I hear what you're saying I rarely use 4.0 these days, I refuse to use unstable appz. It inhibits the creative process, When i do use Acid I stick with 3.0, and only use it for what it does best and that's as a professional loop production tool. Everything else (Sequencing,Recording,ect) gets done in Cubase SX, Sonar Producers Edition, Reason. I've been advocating for Acid as either a VSTi kinda like FL Studio VSTi or a Rewire Slave, but alas. Anyway Acid remains the very best loop-based production tool. I'm hoping Sony gets the next version right and make a move back to basics, and develop what made Acid supreme. As far as drivers go The two M-Audio cards I have, (Delta 66 Omni Studio & Audiophile 24/96) work without a problem with every application, Including Both versions of Acid. Perhaps you should check your Chipset, video card these both have always been points of problems with various appz...Level Vibes

Subject:RE: When will ACID be crash free??
Reply by: MyST
Date:2/5/2004 2:48:44 AM

You might want to check if you have a Via chipset. Via and M-Audio don't get along at all.
I never had crashes using any apps (Vegas, Acid, Sound Forge) with XP before installing my M-Audio UNO midi to USB connector. After installing I was getting crashes randomly like you.
Since removing the UNO I've been crash-free again.

M

Subject:RE: When will ACID be crash free??
Reply by: DKeenum
Date:2/5/2004 7:39:10 AM

I don't want to rub salt in anyone's wounds, but I want to be honest. I use acid daily and rairly have a crash. I had a few problems with 4.0a but not now. It might be what I do with the program: I use it for one shots, loops, VSTis and rewire it to reason. I do not use complete tracks (biginning to end of song). I break them up. Now I have had ocassional crashes, but no more that with other programs, and it is uaually something I did.

I'm not throwing rocks. But there may be other considerations.

Subject:RE: When will ACID be crash free??
Reply by: Zacchino
Date:2/5/2004 10:04:12 AM

I have an M-Audio Delta 44 card on a P4 2.0Ghz w/WinXP-SP1. I had crashes cuz i was @ PC Standard instead of ACPI. Try that one.

Subject:RE: When will ACID be crash free??
Reply by: H2000
Date:2/5/2004 10:08:46 AM

Raskeita - thanks for the sympathy, but life with a crashing ACID is much better than life with Cubase (for me anyway)!!

MyST - Thanks for the tip. I've never had problems prior to the ver.4 programs, but maybe it is this problem compounded by the complexity of running VSTis and longer tracks, etc. What interface do you use now??

DKeenum - No offense taken, it's nice to know that some people are not having these problems. I am using VSTis and some loops and some longer tracks (16-32 bars). But, out of curiousity - what is your system??


Subject:RE: When will ACID be crash free??
Reply by: H2000
Date:2/5/2004 10:46:40 AM

Thanks for the tip, but I'm running ACPI. Interesting though that for Windows 2000, everyone seems to recomend using Standard PC. Unfortunately it appears that the safest way to go about trying it would be a fresh install, which I don't have the time for. And, if I did I would just go to XP.

Subject:RE: When will ACID be crash free??
Reply by: gunhed
Date:2/5/2004 11:00:24 AM

This may sound stupid, but it sounds like your crashes are linked to GUI events (button clicks, etc.), and not necessarily audio events. Have you tried any of the steps listed below? If not, at least rule them out as a problem:
- turning off all the video acceleration on your video card
- updating the video drivers
- updating DirectX

Subject:RE: When will ACID be crash free??
Reply by: Iacobus
Date:2/5/2004 11:28:16 AM

As MyST mentioned, VIA-chipset based motherboards are infamous with M-Audio's products (for some reason), though I've heard that other vendors' products can conflict as well.

gunhed made another good point: Video is the cause of many computer users' problems, even if the app does not concentrate on video aspects.

It would be helpful to everyone here if you could post what you have for hardware (other than what you've already posted) and installed software. Be specific too; for instance, is the RAM you have generic or name brand? (Generic RAM can cause problems.)

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: When will ACID be crash free??
Reply by: Big_Faced_Boy
Date:2/5/2004 12:06:37 PM

ACID 4.0f rarely crashes for me on XP Pro SP1, and when it does, it's usually down to my old Emagic Audiowerk8 card, XP drivers for which are less than great. I certainly would not say it crashes more than any other Audio application that I use.

This VIA/M-Audio tip seems to be well founded, some PC hardware just doesn't go together, and there's not much you can do about it except buy a new motherboard with an nForce or other chipset.

BFB

Subject:RE: When will ACID be crash free??
Reply by: H2000
Date:2/5/2004 6:20:04 PM

Thanks for all the advice, everyone. I think the suggestion that gunhed made is a good one, and I will pursue that and let you know how it goes.

Like I said, I haven't had problems with M-Audio and VIA for the last two years, and I never get any dropouts or clicks or pops, and latency can go very low.

Mostly it is a crash when clicking on something, switching windows, etc. And, it is a complete system lockup - CTL-ALT-DEL does not even respond unless you wait several minutes, and even then each thing you do takes several minutes to react. I seldom have the patience, and I usually just hard reboot.

Subject:RE: When will ACID be crash free??
Reply by: Geraldo
Date:2/6/2004 2:51:58 AM

I had the same problem! Everything was crashing...And the problem was my CD-ROM ( it was recording ok!) So, I disconect it and everything was perfect!!!! Now, I have a brand new one and my PC is fine!!!!!

Subject:RE: When will ACID be crash free??
Reply by: MyST
Date:2/6/2004 2:58:56 AM

I don't use Acid on a professional level, so I've simply stopped using the keyboard for now.

Have you asked Sony (ideally Peter Haller since he's very passionate about this app) if you could send an acd-zip file of the project that's giving you the most troubles? If they can repro in-house, you'd be amazed how fast they'd be on it! If you're doubtful that they'd give you an honest feedback, then maybe you could send it to someone on the forum who could give it a go. I'd offer to try it on my machine, but it's not optimized for audio (family PC).
Is there any way that you could try switching your soundcard with an Echo Gina to see if that helps?
Basically, you need to look at your hardware and also Windows settings.
Let us know how it's progressing.

M

Subject:RE: When will ACID be crash free??
Reply by: DKeenum
Date:2/6/2004 8:39:55 AM

My PC is a hand-me-down from my son. It is a 1ghz AMD with, I think, 256 meg of ram. I don't even know the chipset on the board. So, obviously, I can't make recomendations. Let me add that it is a closed system only used for audio.

Subject:RE: When will ACID be crash free??
Reply by: doctorfish
Date:2/6/2004 3:49:21 PM

Which audio drivers are you using when it crashes? For me, ACID runs perfectly on two different machines, one with an Intel chipset, one with a Via chipset. The only time ACID ever crashes for me is when I'm using ASIO drivers and I have Vegas open with ASIO drivers at the same time. ASIO doesn't like to share this way so often it will crash and I notice that you use Vegas 4. Therefore in those situations, I try to remember to switch ACID to Windows Classic Wave drivers, and when I do there's no crash.

Also, what kind of crash are you getting? A frozen/hung app? A blue screen? A blue screen will indicate some kind of hardware failure or problem. Is there any kind of error message or technical information? If so, send this to tech support at Sony and see if they can figure it out from there.

Let us know how it's going.

Dave

Subject:RE: When will ACID be crash free??
Reply by: bgc
Date:2/7/2004 12:26:38 PM

Acid is bulletproof for me. It has never crashed and I'm using it professionally nearly every day. Sounds like system issues.

Subject:RE: When will ACID be crash free??
Reply by: erokat
Date:3/2/2004 6:18:54 AM

I'm having exactly the same set of problems. Acid had been extremely stable since 4.0b, and as soon as I installed the Sony logo, it turned green and started jumping off cliffs, nearly every time I: insert or remove CDs; save my work; change a VSTi setting; open a new file.

I have had all sorts of hardware issues over the years (shaky RAM, ancient video card, VIA chipset with wierd Layla drivers, etc) but none of them had caused any problems at all, for a long time- the bottom line is: Acid 4.0e crashed NEVER. 4.0f crashes about every 15 minutes. It's really irritating.

I have to say, I'm a little angry that there are still bugs that I noticed when I bought the program (in 4.0a) that are still present a year and many versions later- and now I find out there's no more releases until 5.0... does this mean that I paid for defective software? I mean, the assumption is that eventually a bugfix will be downloadable. But in this case some never were. That makes me feel a little used.

I do this professionally, and often on a tight deadline, and it's really upsetting to have my workflow impeded by this stuff. It makes me wonder if I shouldn't get over my SoFo brand loyalty and move to Nuendo...

Subject:RE: When will ACID be crash free??
Reply by: Iacobus
Date:3/2/2004 12:13:29 PM

If anything, have you tried completely uninstalling and then reinstalling 4.0f?

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: When will ACID be crash free??
Reply by: H2000
Date:3/4/2004 9:14:05 PM

mD - I uninstalled and reinstalled. I haven't seen as many crashes - no major lockups and only once I got an exception error when closing the program. Maybe this really helped! Time will tell, but I got my fingers crossed.

What does uninstalling and reinstalling actually do? I wouldn't think it would have much effect.

Subject:Acid & Crashes
Reply by: snuffs
Date:3/5/2004 1:45:38 AM

I used to have TONS & TONS of crashes, very mysterious ones, and NOTHING helped.
One of Acid's updates ending up helping enormously. (Thank you, programmers!)

I still crash but it's fairly rare now. Because of my earlier experiences -- and because I use Acid alot -- I'm hesitant to add any new software, and I even get a little nervous updating XP.

Does this seem ridiculous?

Subject:RE: Acid & Crashes
Reply by: Iacobus
Date:3/5/2004 11:31:18 AM

Actually, no, snuffs, it's actually healthy to be a little wary of technology. :o)

H2000: Something such as a corrupted file could create havoc. Corrupted files could be caused by anything, from power sags and spikes to static discharges. (Computers are such sensitive and delicate things I doubt if they'll ever be as durable as other household appliances.)

Sometimes, an installer file may look like it's completely download when it hasn't. (This happened to me not so long ago with Sound Forge.)

Hardware drivers can also play a big part, particularly soundcard and video card drivers. I remember the ACID 4.0 Delta ASIO driver issue not so long ago. (It was M-Audio's fault; they've since fixed it.)

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: Acid & Crashes
Reply by: GrooveDigger
Date:4/21/2004 3:01:17 PM

Well, I got a more cynical view. I've been using Acid for a long time, generally found it pretty stable to. In fact I don't think 4.0E ever crashed on my machine and I drive it damn hard, up to 200 tracks in some songs loads big old effects, VSTi, I use ASIO drivers too with no prob on newer cards. (I got an 8 year old sound card in here as well too that works ok, with NT drivers!)

Then, Sony bought Acid, a very stable proggie, with no forseeable reason to upgrade for me (and I've produced whole albums with just acid.)
Sony release a version which crashes every time i use it! And from what I can see here in my brief look the tech support is erm..erm.. I can't see any from them! Sonic Foundry used to step in with answers all the time.
Guess I'd better try the new version when it goes on sale eh? See if that cures the problems? I don't think so!

I'm gonna roll on back to 4.0e.
Unless someone has a solution to why it crashes if I try and edit anything while the song is playing? Even moving a loop crashes out!

Ho hum. Not like my old ZX81, that never crashed! ;-)

TGD

PS, yes I've stripped the machine back to bare minimum and re-installed...

Subject:RE: When will ACID be crash free??
Reply by: DKeenum
Date:4/21/2004 3:27:58 PM

4.0f never crashes on me.

Subject:RE: Acid & Crashes
Reply by: Sony_fshotwell
Date:4/22/2004 11:16:03 AM

The most effective thing you can do about crashes or freezes would be to collect as much background information as you can, and send that along to us.

Once we can determine how to reliably reproduce a crashing bug, it can be fixed pretty quickly.

If your crashes ever involve a messagebox reading "An exception has occurred", and a "Details" button, then by all means, show the details, copy and paste the entire crash details log, and post it here, along with as many details as you can remember about what you were doing in the application before the crash.

Those are the kinds of bug reports that we can usually do something about.

Thanks for taking an interest. I hope you all appreciate that ACID bugs bother us as much as they do you, and you can help us to fix them.

Frank Shotwell
Software Design Engineer
Sony Pictures Digital Entertainment

Subject:RE: Acid & Crashes
Reply by: GrooveDigger
Date:4/22/2004 11:42:26 AM

Cool, I guess I should have looked closer at who is who eh? :-)
It would be nice if your name reflected your connection with Sony for those new to this forum, or is that what the blue square is? Bet there's an FAQ that explains this somewhere? Doh!

Ok:
To reproduce the crash:
Play an Acid song
Edit anything, especially a loop, one shot or beatmapped track that is currently being played.

No error messages, just almost locks up windows (XP Pro) And even after error reporting has finished can take up to 10 minutes to free up.

Current problem 5 minutes ago:
Windows XP Pro, fully up to date
Soundcard DMX6 Fire 24/96 with breakout box on IRQ 11, Driver c:\windows\system32\drivers\dmx6fire.sys (5.40.3.130, 145.24 KB 29/08/2003 09:30)
Soundcard Turtle Beach Pinnacle Pro (not being used to play the tracks)
1.2GHz Athlon
Abit KT7A Mobo
640MB SDRAM
NVIDIA Rive TNT2 Model64 at either 1280 x 1024 or 1600 x 1200, 322 or 16 bit colour
4 x seagate hard drives: 'C' 38GB, 23GB free total of 150GB on other drives. All NTFS.
Realtek network adaptor, not currently networked
ISDN on USB
CD re-writer
DVD re-writer

I got Sisoft Sandra if you need any more detailed info?
Unfortunately, I've got an album to finish and the deadline's getting close so I'm going to have to roll back in a week or two and hope. Meanwhile I'm building another system from the ground up for pure music only, no firewalls, no virus scanners etc and will shift everything over. I'll hopefully remember to report back how faultless it is then!

Cheers,
TGD

Subject:RE: Acid & Crashes
Reply by: Sony_fshotwell
Date:4/23/2004 8:02:47 AM

Okay, so ACID hangs when you edit events on a track while you're playing back. Does it ever do this when you adjust track volume levels, edit envelopes, edit fx settings, add tracks, or other editing operations during playback?

Could you check on some settings under Prefs->Audio?
What audio driver model are you using? ASIO? What is your "Playback Buffering" set to? Do the problems continue with buffering to a higher value? Or when you playback through your other sound card? Or when you switch your Audio Device Type to "Windows Classic Wave Driver" or "Microsoft Sound Mapper"?

Meanwhile, with regards to this forum -- yes, the blue square indicates that I am a Sony employee. I'm the lead developer on ACID.

Thanks,

Frank Shotwell
Software Design Engineer
Sony Pictures Digital Entertainment

Subject:RE: Acid & Crashes
Reply by: Spirit
Date:4/23/2004 8:30:22 AM

Kneel Groovedigger ! You are in the presence of the Grand Master.

Subject:RE: Acid & Crashes
Reply by: GrooveDigger
Date:4/23/2004 12:25:50 PM

Wot at my age? I'd never get up again! ;-)

Subject:RE: When will ACID be crash free??
Reply by: coolout
Date:4/23/2004 2:26:27 PM

sometimes when i mute and unmute a track or bus that contains my UAD plugs or heavy plug-ins (5+ on a track) my cpu will spike to 100% causing acid to crash.

i don't see this as bug really but as a system limitation. i guess the directx UAD drivers could be better (this doesn't happen when i use UAD/VST in other apps) or the directx in acid could be optimized more.

regardless i think everyone should know the limitations of their system and be thankful for the amount of power we have now. hell, ten years ago i paid triple the price for 1/10th of the power. i'm talking a mono 12-bit sampler and midi-only sequencer set me back $2000. plus after that we still had to book studio time at $25 bucks an hour to get a halfway decent recording.

Subject:RE: Acid & Crashes
Reply by: GrooveDigger
Date:4/23/2004 4:34:11 PM

Volume levels - no (see later)
fx settings - no
envelopes - no
add tracks - no
Ok, seem to have narrowed it down a bit here, moving and adding events causes crashes.

Audio prefs - crashes on all driver types when using DMX Fire
Happens using both sound cards and all variations of driver and device types.
ASIO version? Erm, can't find a version? In advanced it says 'ASIO for DMX 6fire 24/96 v.1' then in about 'Sony ASIO driver Version 1.0 (Build 414)'

Using the Terratec control panel to set ASIO:
On 1024 samples, 10ms - crashes
on 2048 samples, 21ms - Bloody hell! That seems to have done it! As simple as that!
And then it all went wrong again:
Changed to the Windows classic then going back to the ASIO and it crashed saying 'invalid device selected'
Then I hit the 'mute' button and it didn't quite crash windows completely, but it's taken about 3 hours to shut it down and change back to this window to finish this msg. (Wish I'd saved the results so i could hard re-boot)

Hope this helps you, seems confusing as hell to me what's causing it.
TGD


Subject:RE: When will ACID be crash free??
Reply by: mortalengines
Date:4/24/2004 1:19:33 PM

If you have ever looked at the pro tools digi 001 or 002 forums you will see the same thing - This is just the limitations of the medium - If you want stability you have to start getting into analog w/ midi or some type of dedicated hardware or hard disc recorder system. I have noticed that Acid gets a little touchy when I have too many plug ins inserted on individual tracks & I will usually stick to sound mapper as a driver when playing back & editing & will only use ASIO when recording thru my sound card. For whatever reason this works best for me & while I will get occasional glitches, I find that Acid is pretty solid overall.

Subject:RE: When will ACID be crash free??
Reply by: GrooveDigger
Date:4/26/2004 12:03:17 PM

Hmm, This is a bug, pure and simple.
Reaching 100% processor time may stop playback, or cause pauses or stuttering or some similar phenomenon. Only badly written or buggy software will crash.
To write high power software such as ACID and not realise that processor time WILL reach 100% is pretty careless.

Anyway, you'll probably find that whatever causes the crash causes the processor to hit 100% not the other way round.

Guess I won't driving anymore dance club gigs from Acid then... shame.

Cheers,
TGD

Subject:RE: When will ACID be crash free??
Reply by: Iacobus
Date:4/27/2004 12:11:58 PM

Groove, have you tried other troubleshooting steps, like turning down video acceleration (or turning it off altogether)?

ASIO can be a really touchy driver model. Depending on who writes the driver for their hardware can make a difference too.

Motherboard and chipset can cause trouble too, especially those with a VIA chipset. Check to see if your mobo has an updated BIOS available.

HTH,
Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page
Guitars 4 Kids

Subject:RE: When will ACID be crash free??
Reply by: GrooveDigger
Date:4/28/2004 10:57:36 AM

Yup, tried all of the usual things. It's not just with the ASIO driver though, it's all drivers on both soundcards.
This is why I plan on installing on a completely fresh system, who knows what sort of weird things XP does. I have a problem with a digital camera as well, where it used to work, then windows decided to install different drivers and won't let me change back! The camera know won't work properly!
Incidently, XP has now decided (in the last few days) that, as the only operator on the system, with full admin rights, it won't let me install a new printer because I don't have sufficient rights!
I'm thinking it may be windows related, but it's still odd that $.0e was fine and 4.0f crashes every time! It's a real problem to use now.

I'll quite happily go back to 4.0e really, I never had any problems with that!

But keep guessing, gonna have to upgrade at some time and it'll help if this can be cured first!

Cheers everyone,
TGD

Subject:RE: When will ACID be crash free??
Reply by: Spirit
Date:4/28/2004 11:13:29 AM

No offense GD, but your system sounds deeply, deeply ill. In that condition the problem could be anywhere. I think you desperately need to nuke everything and start again. Further efforts with that configuration would imho be entirely futile.

Subject:RE: When will ACID be crash free??
Reply by: Iacobus
Date:4/28/2004 12:27:59 PM

As Spirit mentioned, if all else has failed, definitely consider formatting.

Keep your software and hardware installations to a bare minimum if you can help it as well. Keep any non-DAW related stuff on another system if possible.

For example, I have my digital camera, printer and scanner connected to another system. That rules out the possibility they could interfere with my DAW system.

HTH,
Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page
Guitars 4 Kids

Subject:RE: When will ACID be crash free??
Reply by: GrooveDigger
Date:5/4/2004 10:56:00 AM

Yup, that's the plan.
Gonna try and uninstall and go back to 4.0e as well though.
I've now decided I've gotta move house and get a new job as well! Damn I love stress. It's what keeps me going without any sleep, which is just as well cos I'm too stressed to sleep! ;-)

Subject:RE: Acid & Crashes - more info
Reply by: GrooveDigger
Date:5/13/2004 2:47:42 PM

I've got some more relevant info now:
First, the install problems related to other software was caused by Norton anti-virus doh!
Now, to the crashes.
It crashes much quicker when using the loop option, sometimes as quick as 2 or 3 minutes. Up to 20 minutes without the loop tool and it crashes more gently. That is to say I can close Acid down.
What happens is that the windows task manager icon shows the processor useage sitting at 100% and it gradually slows down. Stopping playback doesn't help. processor use stays at 100% with nothing happening and 98 -99% is in the acid4 process. Close Acid and it immediately drops right off.

Any help?

TGD

Subject:RE: Acid & Crashes - more info
Reply by: Iacobus
Date:5/13/2004 6:18:58 PM

You mean this crash happens when you enable loop playback? Very odd.

Tried the prerequisite steps, like turning down (or even turning off) video acceleration? Tried other drivers for your video or the DMX 6Fire?

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page
Guitars 4 Kids

Subject:RE: When will ACID be crash free??
Reply by: liquid
Date:5/14/2004 8:00:42 AM

I have a suggestion for you....
I was having the same problems and I got tiered of blaming acid, sony and sonic foundry...
So I formated my computer and started from scratch. I installed my sound card, then acid, did my windows up date and then went to work.
I first tested it in an old song and it wasn't long before I was having all the same problems....
audio skipping, crashing, distorting etc...
I started investigating EVERY posibility. I un-pluged one pci card at a time, in different orders. Played with every possible setting related to audo on my computer....It to me 3 straight days but i finally got it right. I've been using acid since without one single crash. You may want to conider this as an option for yourself.
It sucks to do this, but it's a one time thing and you'll learn a lot and probably solve your problems too if you don't give up.
The shitty out come of this was that I had to un-install my asio drivers and use the windows stadand drivers. IT give me less option but my computer is stable.....
maybe in version 5 I'll be able to use asio.....
good luck

Subject:RE: Acid & Crashes - more info
Reply by: GrooveDigger
Date:5/14/2004 11:56:57 AM

Yup, tried all the usual.
It crashes in normal playback too, just takes longer. It may run indefinitely without the loop and if i keep stopping playback evry now and again. Bit of a pain when trying to tweak tracks into perfect time but at least I can get on with my work while I sort out the other PC.
TGD

Subject:RE: Acid & Crashes - more info &weird error message on start
Reply by: GrooveDigger
Date:5/14/2004 11:59:59 AM

Wow! How about this for a weird error message on start up!
'The application or DLL c:\program files\sisoftware sandra standard 2004\WCe300arm\SanPda.dll is not a valid windows image. Pleasecheck this against your installation diskette.'
No why the hell would Acid want to know about that?
Acid ran OK after that, well, no different than before anyway.
TGD

Subject:RE: Acid & Crashes - more info &weird error message on start
Reply by: swenstrup
Date:8/14/2004 5:50:44 PM

sometimes i will try to play back a song after i open it and it will only play some of the tracks. if i press stop or any other buttons it freezes. i love Acid, but this is really starting to piss me off. i have done everything, looked for new drivers, uninstalled and reinstalled Windows, uninstalled and reinstalled Acid. i still cannot figure this out.

Subject:RE: Acid & Crashes - more info &weird error message on start
Reply by: swenstrup
Date:8/15/2004 6:10:36 PM

can anyone help?

Subject:RE: When will ACID be crash free??
Reply by: midihead
Date:8/17/2004 1:35:08 PM

It is strange, this Acid 4 phenomenon. I don't think it's system related at all...more like it just randomly chooses who it wants to work for ;)

I produce music professionally with Acid. Even did an entire Matrix Reloaded movie trailer in it. I would personally like to see it become the app that it is capable of becoming so I don't have to use another sequencer app to do audio and midi production in. I want one app that does it all and does it well. Is that too much to ask? I can produce a track in Acid faster than any other app because of the cut, drag, pencil, and beatmap features.

But alas, I too have experienced a myriad of crashes. Mostly when using VSTi's. I have been able to recreate these crashes on 3 different computers, a P4 1.9 GHz, an Athlon XP 1600, and most recently my P4 3GHz. I've had different video cards, different sound cards (M-Audio, Aardvark, Echo), different midi interfaces, different motherboards, and so on...same results. Interestingly enough, I've NEVER had a problem with any other app on my computer to produce audio. Hmmm.

Another gripe I have is that the midi functionality in Acid is absolutely unusable. The midi sync drifts, the quantizing is never right no matter how tight a piece is played, and in general midi timing is never tight with the audio.

My only hope is that Sony gets it right with V.5 Otherwise I'm going to use Sonar for the looping capabilities and everything else in between.

Cheers,

-Midihead

Subject:RE: When will ACID be crash free??
Reply by: SonyJennL
Date:8/19/2004 4:54:04 PM

midihead,

Which VSTis are you having a problem with in ACID? If this is something that you are able to reproduce we definitely would like to know about it. Would you care to elaborate?

Thanks,
Jenn

Subject:RE: When will ACID be crash free??
Reply by: roofdogs
Date:8/23/2004 3:15:53 PM

I have used ACID to do professional projects as a producer in the past, and have had problems with just about every version relesased until I found one little gem. Turning off the auto-save feature got rid off almost every crash I ever had!

Especially when editing or recording, auto-save would cause the system to lock up and in most cases crash.

I'm a CTO for a living and have pretty good software debugging skills, and I am 100% sure that the auto-save feature was causing my issues. I tried combinations of everything (yes, including even buying a new computer) and the ONLY think that worked reliably was to disable auto-save.

Have you guys that have crashes done this? It was a godsend for me, and now I have much fun and almost no angst in ACID.

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