Comments

Former user wrote on 2/20/2004, 1:01 PM
If you are watching it in Windows Media Player, WMP reports at the resolution it is playing the file, not the actual file resolution.

Dave T2
LHTurner wrote on 3/23/2004, 4:34 PM
Thanks DaveT2, but frankly...what the hell does that mean to me?

I tell the video to encode in 640x480 .wmv and it plays at 320x240. What's the solution to my problem? When I tell the .MOV or the .MPG to rendor in 640x480, they both kick out at 640x480, but the .WMV does not. How do I make it do what I want? The "Custom" button is gray, I cannot change it.

Thanks,
LT

SonyTSW wrote on 3/23/2004, 7:13 PM
Sorry, this is a bug in that particular WMV preset. Unfortunately we did not become aware of this problem until after the recent Media Studio 3.0b update was posted.

You can work around this by rendering to to another format, and use the Windows Media Encoder 9 to transcode it to your desired WMV format. WME 9 is a free download from Microsoft.
LHTurner wrote on 3/24/2004, 12:42 PM
Thanks, when do you guys think you can have that fixed? I realize the work around you've suggested, but it takes a very long time to encode out to .AVI, then to reencode again through MS Encoder to .WMV. Lots of extra work and wasted time. Maybe just a quick little update is in order....please!

Thanks,
LT

PS. I love the software...its awsome!
SonyTSW wrote on 3/24/2004, 7:08 PM
I've provided Customer Support with a fix. Please email them and they will send you a patch which will add a new WMV 9 template which will render with the correct 640x480 settings.

You can select Email Support from the Support menu at the top of this page.

djcc wrote on 3/24/2004, 7:15 PM
How about a publically available, downloadable patch? Emailing customer support, to then receive an email patch seems a bit ridiculous IMHO.
SonyBP wrote on 3/25/2004, 7:45 AM
A public fix for this is now available in our Knowledge Base. Please click the link below for the fix and instructions.

Incorrect resolution when using WMV 3Mbps template in Movie Studio

Thanks,
Brian
discdude wrote on 3/25/2004, 9:19 AM
I can confirm that the fix listed in the knowledge base article Brian pointed to does indeed work.

However, I had to enter the registry settings manually on my Win 98SE system. The .reg file appears to be for regedit 5.0, which only ships with NT 5.x (2000,XP,2003) systems AFAIK.
SonyBP wrote on 3/26/2004, 7:12 AM
Thanks for letting us know. We updated the .reg file to work on Win98SE/ME systems as well. The article now features the updated file.

Brian
LHTurner wrote on 3/26/2004, 1:59 PM
Thanks guys, excellent customer service!!!

LT

PS. How about giving us some custom edit controls with .wmv in the next update as well?
discdude wrote on 3/26/2004, 2:41 PM
I've been asking for custom edit controls for WMV (and Quicktime) since VF 1.

Then again, I asked for the ability to open WMV files and that was added in MS 3 (along with chroma key and an extra video track) so who knows what will happen ;)

Here's a few more requests:
1) Ability to reverse video.
2) Noise gate and phase Audio FX.
3) Project wide (aka video output) pan/crop.
4) Event (in addition to track) Audio FX.
allyn wrote on 3/26/2004, 9:14 PM
Hi, SonyBP Brian.

Any chance of a patch to add the missing "DVD NTSC Widescreen" template?

Thanks.