Subject:serial # wont work in xp

Posted by: holtm

Date:1/6/2004 6:05:41 PM

i have acid pro 4.0 and it works fine on my computer with win 98 but i got a new computer with windows xp and the serial number is invalid. does anybody know what the deal is? thanks

Subject:RE: serial # wont work in xp

Reply by: MyST

Date:1/6/2004 8:02:38 PM

Acid doesn't recognize the new PC Identification number. Therefore it refuses to run. It's an anti-piracy safeguard. If it's your own copy and you registered it with Sony (or Sonic Foundry), call customer service and they'll set you up.

M

Subject:RE: serial # wont work in xp

Reply by: balisheik

Date:1/6/2004 9:14:19 PM

my serial#wont work in xp

Subject:RE: serial # wont work in xp

Reply by: planders

Date:1/6/2004 9:35:48 PM

Your original serial number will work, it's the activation code (received after registration) that won't. If you use your original serial number, you'll have to re-register--but you'll be up and running without any trouble.

It's too bad that the computer ID changes with every reinstallation of Windows XP; as I recall, it stayed the same from install to install on the same computer with Windows 98. Frankly, I miss that behaviour, but it's not worth leaving XP for...