Subject:ACID 4.0 Fatal Exception

Posted by: CaZBO

Date:11/18/2003 7:52:50 PM

Hi I'm getting this odd error along with a: "Creative ASIO Devices Have Changed" popup everytime I start the prog. ACID will run the demo fine, but as soon as I try and open / add an mp3 or WAV i get the below noted error?

My specs: XP1900/ASUS A7V333/SB Audigy gamer/512mb Corsair PC2700/XP Pro (with sp1)/ DX 9. I have latest SB drivers too.

Sure could use some help, pretty expensive program not to be able to use :( thanks in advance
******************************************************************************

Sonic Foundry ACID Pro 4.0
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) READ:0x4D8 IP:0x113103A
In Module 'acid40k.dll' at Address 0x1000000 + 0x13103A
Thread: GUI ID=0x568 Stack=0x121000-0x130000
Registers:
EAX=00000000 CS=001b EIP=0113103a EFLGS=00010202
EBX=00122900 SS=0023 ESP=00121ed4 EBP=001228e0
ECX=77d4400a DS=0023 ESI=00000000 FS=0038
EDX=00000001 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
0113103A: 8B 86 D8 04 00 00 33 DB ......3.
01131042: 3B C3 57 89 5C 24 10 74 ;.W.Stack Dump:
00121ED4: 001FEFF8 00140000 + BEFF8
00121ED8: 001228E0 00030000 + F28E0
00121EDC: 00122900 00030000 + F2900
00121EE0: 00000000
00121EE4: 001FEFF8 00140000 + BEFF8
00121EE8: 00121EFC 00030000 + F1EFC
00121EEC: 00000001
00121EF0: 00000000
00121EF4: 77D43A33 77D40000 + 3A33 (USER32.dll)
00121EF8: 00000000
00121EFC: 00121F28 00030000 + F1F28
00121F00: 77D4400A 77D40000 + 400A (USER32.dll)
00121F04: 00000000
00121F08: 001FEFF8 00140000 + BEFF8
00121F0C: 00122900 00030000 + F2900
00121F10: 00121F04 00030000 + F1F04
> 00121F1C: 77D7390A 77D40000 + 3390A (USER32.dll)
> 00121F20: 77D99D10 77D40000 + 59D10 (USER32.dll)
> 00121F28: 77D4400A 77D40000 + 400A (USER32.dll)
> 00121F2C: 0102939B 01000000 + 2939B (acid40k.dll)
00121F30: 00000000
00121F34: 00000001
00121F38: 00000000
00121F3C: 00000000
> 00121F88: 77007265 76FD0000 + 37265 (CLBCATQ.DLL)
> 00121FA8: 77FA88F0 77F50000 + 588F0 (ntdll.dll)
> 00121FAC: 77F53870 77F50000 + 3870 (ntdll.dll)
> 00121FB4: 77F944A8 77F50000 + 444A8 (ntdll.dll)
> 00121FB8: 77F57D70 77F50000 + 7D70 (ntdll.dll)
> 00121FBC: 77F58A3A 77F50000 + 8A3A (ntdll.dll)
> 00121FF4: 77D9C360 77D40000 + 5C360 (USER32.dll)
> 0012200C: 77E6D72B 77E60000 + D72B (kernel32.dll)
> 0012202C: 77E6D75A 77E60000 + D75A (kernel32.dll)
> 00122040: 77E6D75A 77E60000 + D75A (kernel32.dll)
> 00122050: 003401FE 00320000 + 201FE (sfcdx.dll)
00122054: 013E0000 013E0000 + 0
00122058: 00122210 00030000 + F2210
0012205C: 0000002B
00122060: 00000000
> 00122068: 00320032 00320000 + 32 (sfcdx.dll)
0012206C: 00000000
00122070: 0012211C 00030000 + F211C
00122074: 00000000
00122078: 0012211C 00030000 + F211C
> 0012207C: 7C003E68 7C000000 + 3E68 (MSVCR70.dll)
> 0012208C: 7C003ED5 7C000000 + 3ED5 (MSVCR70.dll)
> 001220B8: 006E6F69 00400000 + 2E6F69 (acid40.exe)
001220BC: 001220FC 00030000 + F20FC
> 001220C0: 72FCBB7F 72FA0000 + 2BB7F (USP10.dll)
> 001220C4: 72FCBB93 72FA0000 + 2BB93 (USP10.dll)
> 001220C8: 72FCBBB6 72FA0000 + 2BBB6 (USP10.dll)
> 00122100: 77C72DE8 77C70000 + 2DE8 (GDI32.dll)
> 00122120: 77F944A8 77F50000 + 444A8 (ntdll.dll)
> 00122140: 77FA88F0 77F50000 + 588F0 (ntdll.dll)
> 00122144: 77F53870 77F50000 + 3870 (ntdll.dll)
> 0012214C: 77F944A8 77F50000 + 444A8 (ntdll.dll)
> 00122150: 77F57D70 77F50000 + 7D70 (ntdll.dll)
> 00122154: 77F58A3A 77F50000 + 8A3A (ntdll.dll)
> 00122164: 77F57D70 77F50000 + 7D70 (ntdll.dll)
> 00122168: 77F58A3A 77F50000 + 8A3A (ntdll.dll)
> 00122194: 629C3090 629C0000 + 3090 (LPK.DLL)
> 001221C8: 77C8DED6 77C70000 + 1DED6 (GDI32.dll)
> 001221E4: 72FCBB7F 72FA0000 + 2BB7F (USP10.dll)
> 001221E8: 72FCBB93 72FA0000 + 2BB93 (USP10.dll)
> 001221EC: 72FCBBB6 72FA0000 + 2BBB6 (USP10.dll)
> 00122224: 77C72BFF 77C70000 + 2BFF (GDI32.dll)
> 00122228: 77C72E0B 77C70000 + 2E0B (GDI32.dll)
> 00122260: 77C99C76 77C70000 + 29C76 (GDI32.dll)
> 00122270: 629C2E88 629C0000 + 2E88 (LPK.DLL)
> 00122274: 629C5060 629C0000 + 5060 (LPK.DLL)
> 0012227C: 629C3062 629C0000 + 3062 (LPK.DLL)
> 001222A8: 7C013C02 7C000000 + 13C02 (MSVCR70.dll)
> 001222B4: 7C01433D 7C000000 + 1433D (MSVCR70.dll)
> 001222C4: 7C014386 7C000000 + 14386 (MSVCR70.dll)
> 001222E4: 77C77F70 77C70000 + 7F70 (GDI32.dll)
> 0012230C: 77C77F70 77C70000 + 7F70 (GDI32.dll)
> 0012233C: 763A11F8 76390000 + 111F8 (IMM32.DLL)
> 00122340: 763A5020 76390000 + 15020 (IMM32.DLL)
> 00122364: 77C77F70 77C70000 + 7F70 (GDI32.dll)
- - -

Subject:RE: ACID 4.0 Fatal Exception

Reply by: Iacobus

Date:11/20/2003 2:39:50 PM

Those are practically all Windows system files.

Is anything running in the background? (Shut down anything in the Systray and uncheck anything under the "Startup" tab under the System Configuration Utility. You'll have to reboot once you do this.) Try running ACID all by itself once you do this.

HTH,
Iacobus
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