Subject:crashes with surround mapping

Posted by: sdoit

Date:10/8/2003 11:55:40 PM

I am using a Sound Blaster Live 5.1 card and every time I try to play a file using the surround mapping, acid crashed with this message:


Sonic Foundry ACID Pro 4.0
Version 4.0e (Build 408)
Exception 0xC0000005 (access violation) READ:0xFFFFFFFF IP:0xF937A5
In Module 'SFDSOUND.DLL' at Address 0xF90000 + 0x37A5
Thread: GUI ID=0xFFF25C41 Stack=0xC4E000-0xC50000
Registers:
EAX=00000000 CS=0177 EIP=00f937a5 EFLGS=00210202
EBX=00ac4170 SS=017f ESP=00c4e824 EBP=00000003
ECX=00b1d6ac DS=017f ESI=00ac4148 FS=658f
EDX=0000000a ES=017f EDI=00000307 GS=0000
Bytes at CS:EIP:
00F937A5: 8B 08 50 FF 51 48 8B F8 ..P.QH..
00F937AD: 85 FF 0F 8C 8E 00 00 00 ........
Stack Dump:
00C4E824: 88780064 83F1D000 + 4863064
00C4E828: 00B1D6AC 00A20000 + FD6AC
00C4E82C: 00000000
00C4E830: 011A3C96 01000000 + 1A3C96 (ACID40K.DLL)
00C4E834: 00AC4170 00A20000 + A4170
00C4E838: 88780064 83F1D000 + 4863064
00C4E83C: 00B1D6AC 00A20000 + FD6AC
00C4E840: 00000003
00C4E844: 00000000
00C4E848: 011A351D 01000000 + 1A351D (ACID40K.DLL)
00C4E84C: 00B1D6AC 00A20000 + FD6AC
00C4E850: 00000000
00C4E854: 00000000
00C4E858: 00000000
00C4E85C: 00ABE2F0 00A20000 + 9E2F0
00C4E860: 011AB563 01000000 + 1AB563 (ACID40K.DLL)
> 00C4E878: BFF741FB BFF70000 + 41FB (KERNEL32.DLL)
> 00C4E87C: BFFC9490 BFF70000 + 59490 (KERNEL32.DLL)
> 00C4E880: BFF7B83F BFF70000 + B83F (KERNEL32.DLL)
> 00C4E894: BFF92B11 BFF70000 + 22B11 (KERNEL32.DLL)
> 00C4E8AC: 011ABAD2 01000000 + 1ABAD2 (ACID40K.DLL)
> 00C4E8B0: 011ABAEF 01000000 + 1ABAEF (ACID40K.DLL)
00C4E8B4: 00000000
00C4E8B8: 00000000
00C4E8BC: AC000000 93BCD000 + 18433000
00C4E8C0: AC000000 93BCD000 + 18433000
> 00C4E8D0: 01186519 01000000 + 186519 (ACID40K.DLL)
- - -
00C4FFF0: 325F444E 1A480000 + 1817444E
00C4FFF4: 8BF40FEC 8BF36000 + AFEC
00C4FFF8: BFF89DAC BFF70000 + 19DAC (KERNEL32.DLL)
00C4FFFC: 00000000

what can I do?

Subject:RE: crashes with surround mapping

Reply by: marcarotsky

Date:10/9/2003 12:59:40 AM

TO BE HONEST...USUALLY WHEN YOU GET AN ERROR WITH ANYTHING THAT HAS TO DO WITH "REGISTERS" IT USUALLY TENDS TO BE RELATED TO A POOR INSTALL. I WOULD TRY TO UNINSTALL ACID AND RE-INSTAL IT. (not the case all the time, but a lot of the time that is the case)

Subject:RE: crashes with surround mapping

Reply by: Iacobus

Date:10/9/2003 12:20:37 PM

As marc said, you might want to try to uninstall and then reinstall ACID to see if that helps.

Be sure you have the latest drivers for the Sound Blaster too. (Did this suddenly happen? Or has it been ongoing?)

HTH,
Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: crashes with surround mapping

Reply by: sdoit

Date:10/10/2003 10:08:33 PM

I have the updated drivers from creative's website. My friend gave me his computer and it had Acid installed on it already and I just put my Live 5.1 card in it, so I can't really re-install it right now.

thanks for any help.

Subject:RE: crashes with surround mapping

Reply by: sdoit

Date:10/13/2003 3:06:27 AM

OK, I actualy discovered I was running WIN98, bot WIN98SE, so I thought that would be the problem. Well, I put my Sound blaster Live 5.1 in my frineds Computer, which is ME, and it still crashed. The message is bassically the same, but a little different:

Sonic Foundry ACID Pro 4.0
Version 4.0e (Build 408)
Exception 0xC0000005 (access violation) READ:0xFFFFFFFF IP:0x3BA37A5
In Module 'SFDSOUND.DLL' at Address 0x3BA0000 + 0x37A5
Thread: GUI ID=0xFFF7C2DB Stack=0xC4E000-0xC50000
Registers:
EAX=00000000 CS=017f EIP=03ba37a5 EFLGS=00250202
EBX=00b0ef9c SS=0187 ESP=00c4ebac EBP=00000003
ECX=04882aec DS=0187 ESI=00b0ef74 FS=1bc7
EDX=0000000a ES=0187 EDI=00000307 GS=0000
Bytes at CS:EIP:
03BA37A5: 8B 08 50 FF 51 48 8B F8 ..P.QH..
03BA37AD: 85 FF 0F 8C 8E 00 00 00 ........
Stack Dump:
00C4EBAC: 88780064 841DC000 + 45A4064
00C4EBB0: 04882AEC 04800000 + 82AEC
00C4EBB4: 00000000
00C4EBB8: 011A3C96 01000000 + 1A3C96 (ACID40K.DLL)
00C4EBBC: 00B0EF9C 00A20000 + EEF9C
00C4EBC0: 88780064 841DC000 + 45A4064
00C4EBC4: 04882AEC 04800000 + 82AEC
00C4EBC8: 00000003
00C4EBCC: 00000000
00C4EBD0: 011A351D 01000000 + 1A351D (ACID40K.DLL)
00C4EBD4: 04882AEC 04800000 + 82AEC
00C4EBD8: 00000000
00C4EBDC: 00000000
00C4EBE0: 00000000
00C4EBE4: 00B08F78 00A20000 + E8F78
00C4EBE8: 011AB563 01000000 + 1AB563 (ACID40K.DLL)
> 00C4EC00: BFF641CF BFF60000 + 41CF (KERNEL32.DLL)
> 00C4EC04: BFFBB490 BFF60000 + 5B490 (KERNEL32.DLL)
> 00C4EC08: BFF6B9AF BFF60000 + B9AF (KERNEL32.DLL)
> 00C4EC1C: BFF8310D BFF60000 + 2310D (KERNEL32.DLL)
> 00C4EC34: 011ABAD2 01000000 + 1ABAD2 (ACID40K.DLL)
> 00C4EC38: 011ABAEF 01000000 + 1ABAEF (ACID40K.DLL)
00C4EC3C: 00000000
00C4EC40: 00000000
00C4EC44: AC000000 8CBA0000 + 1F460000
00C4EC48: AC000000 8CBA0000 + 1F460000
> 00C4EC58: 01186519 01000000 + 186519 (ACID40K.DLL)
- - -
00C4FFF0: 4FA72126 35650000 + 1A422126
00C4FFF4: 84090FEC 84071000 + 1FFEC
00C4FFF8: BFF7A24F BFF60000 + 1A24F (KERNEL32.DLL)
00C4FFFC: 00000000

any ideas.

Subject:RE: crashes with surround mapping

Reply by: Iacobus

Date:10/13/2003 12:29:42 PM

A "kernel32.dll" crash could be caused by anything that triggered it. Try checking out this KB article for more info.

As an aside, do not share your copy of ACID, as doing so is illegal. If your friend is using a newer version of ACID and gave you an older version, be sure to have your friend contact Sony so that your friend may transfer the license to you legally.

HTH,
Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: crashes with surround mapping

Reply by: SonyTSW

Date:10/15/2003 2:26:22 PM

I remembered seeing something similar to this before, and searched the forums on SFDSOUND.DLL.

This is what popped up, does this sound like it could be your problem too?

http://mediasoftware.sonypictures.com/forums/ShowMessage.asp?ForumID=1&MessageID=214603

Subject:RE: crashes with surround mapping

Reply by: sdoit

Date:10/16/2003 11:39:05 PM

Well, the thing is I want to be able to use the Direct Sound Mapping, so disabling it wouldn't do any good. I can use the program fine, just can't use the Direct Sound Mapping for some reason. I want to be able to play my files in 5.1 as I am making them, nt have to create an AC3 everytime I want to preview it.