Subject:Acid 4.0e crash

Posted by: jessecee

Date:9/18/2003 5:13:08 AM

everytime I am in acid now it crashs with the following error message
Sonic Foundry ACID Pro 4.0
Version 4.0e (Build 408)
Exception 0xC0000005 (access violation) READ:0x0 IP:0x25537A5
In Module 'sfdsound.dll' at Address 0x2550000 + 0x37A5
Thread: GUI ID=0xA10 Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=025537a5 EFLGS=00010202
EBX=00218d38 SS=0023 ESP=0012eb74 EBP=00000025
ECX=02d305a0 DS=0023 ESI=00218d10 FS=0038
EDX=0000000a ES=0023 EDI=00000307 GS=0000
Bytes at CS:EIP:
025537A5: 8B 08 50 FF 51 48 8B F8 ..P.QH..
025537AD: 85 FF 0F 8C 8E 00 00 00 ........
Stack Dump:
0012EB74: 00000000
0012EB78: 02D305A0 02CA0000 + 905A0
0012EB7C: 00000000
0012EB80: 011A3C96 01000000 + 1A3C96 (acid40k.dll)
0012EB84: 00218D38 00140000 + D8D38
0012EB88: 00000000
0012EB8C: 02D305A0 02CA0000 + 905A0
0012EB90: 00000025
0012EB94: 00000000
0012EB98: 011A285D 01000000 + 1A285D (acid40k.dll)
0012EB9C: 02D305A0 02CA0000 + 905A0
0012EBA0: 00000000
0012EBA4: 001593A8 00140000 + 193A8
0012EBA8: 00000000
0012EBAC: 00000000
0012EBB0: 00000000
> 0012EBB4: 011A9690 01000000 + 1A9690 (acid40k.dll)
0012EBB8: 02D305A0 02CA0000 + 905A0
0012EBBC: 00000000
0012EBC0: 00000000
0012EBC4: E546DD9B
> 0012EBEC: 01185F01 01000000 + 185F01 (acid40k.dll)
0012EBF0: 001593A8 00140000 + 193A8
0012EBF4: B0000000
0012EBF8: 00000000
0012EBFC: 00000000
> 0012EC10: 005D3C8D 00400000 + 1D3C8D (acid40.exe)
0012EC14: B0000000
0012EC18: 00000000
0012EC1C: 00000000
0012EC20: E546DD9B
> 0012EC48: 00414710 00400000 + 14710 (acid40.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005F334A 00400000 + 1F334A (acid40.exe)
0012FFFC: 00000000

I have never had this problem before, the only recent computer update I did was from microsoft on a directX 9 issue concerning my computers TV card.

Subject:RE: Acid 4.0e crash

Reply by: pwppch

Date:9/18/2003 9:06:57 AM

It appears that the update you did for your TV card is causing problems with ACID's DirectSound Surround support.

Do you have the exact details on the update you applied for DirectX 9?

Possible work around:

While ACID is NOT running:

- Locate where you installed ACID. It will be something like:

C:\Program Files\Sonic Foundry\ACID 4.0

- In this folder, locate the directory

\Audio Hardware Drivers

- In this directory you will find the file sfdsound.dll.
- Rename this file to sfdsound.xxx

Start ACID.

This should permit you to run ACID, though you will loose the Direct Sound Surround mapper as an option for audio playback.

We will investigate the issue, but any information regarding the DirectX 9 update you performed will help us to track this down. Also, what sound hardware do you use and what type of TV card do you have?

Thanks
Peter

Subject:RE: Acid 4.0e crash

Reply by: jessecee

Date:9/18/2003 2:27:15 PM

The update was with the ATI all in wonder pro soundcard with TV the directX9 update caused it to not work anymore and I had to go to the windows web site for the update. I have a sound blast audigy platinumex sound card installed my computer is an AMD Athlon XP 2400 with windows XP home 1.2 gigs of ram

Subject:RE: Acid 4.0e crash

Reply by: Zooka

Date:9/21/2003 5:01:30 PM

why isn't there anything about acid40k.dll problems on the Knowledge Base?

Subject:RE: Acid 4.0e crash

Reply by: pwppch

Date:9/21/2003 8:23:22 PM

Because this is just a symptom of a problem when something causes an exception in Windows. The problem may or may not have anything to do with acid40k.dll.

acid40k.dll is the ACID "kernel" dynamic link library. It connects to many things outside of ACID - i.e. hardware i/o, file i/o, plugins, etc, etc. So, when a plugin causes a crash, Windows may report the crash occuring in acid40k.dll only because the call to the plugin was made through the code in acid40k.dll.

In this particular case, the DirectSound support dll that ACID provides is connected through acid40k.dll. The exception reported has nothing to do with acid40k.dll.

Peter


Peter