Subject:Playback error.. a real mystery for you guys

Posted by: fony

Date:8/27/2003 2:31:11 AM

Okay.. first of all my problem:

when i load a FRESH install of acid 4.0d,e,and demo as soon as it opens the first thing it says is "do you want to save this project" seems odd, but whether i pick yes no or cancel is irrelevant its the fact that it asks thats odd. then whether i load an older track, newer track, an EMPTY project or even just a fresh project with 1 wave in it the error is always the same:

an error occured while starting playback
an unexpected error has occured

now.. when i click on a wav/mp3/wma/whatever in the explorer and preview it.. it actually gets a fatal error... referring to the acid40k.dll file each time with every type of file.. and even if i open a track in the chopper or track properties window.. it gives a similar error.. different gui reference of course but the majority of the error is very similar...

now.. here are my specs

win xp pro
AMD 2100+ 1.73 ghz
512 DDR
SB Audigy Platinum EX (but the breakout box is busted so its only the pci card)
3 hard drives each with about 5-10 gigs free
no programs running in the background.. not even antivirus
4.0 demo, 4.0d, and even did the 4.0e update and none of them worked..
BUT i reloaded 2.0 and it worked just fine.. sound forge works fine... vegas works fine... cd architect works fine.. everything else BUT acid works fine.

now my past, failed steps taken to find a solution:

clean install of windows xp
clean install of acid 4.0
upgraded to 4.0e
uninstall/cleared registry/reinstalled again
upgraded again
upgraded directx to 9
lowered hardware accelleration
updated sound card drivers
changed the power management acpi settings to "standard computer"

i think thats about it.. so here is the list of errors and what i did to get those errors
PLEASE DISREGARD THE "DEMO" AND "BUILD" NUMBER BECAUSE THE ERROR IS THE SAME NO MATTER WHICH VERSION OR UPDATE IS USED


-------------------------------------------------------------
THE FOLLOWING ERROR HAPPENS WHEN PREVIEWING A WAVE IN THE EXPLORER WINDOW

Sonic Foundry ACID Pro 4.0 DEMO
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) WRITE:0x8 IP:0x11913D4
In Module 'acid40k.dll' at Address 0x1000000 + 0x1913D4
Thread: GUI ID=0xA84 Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=011913d4 EFLGS=00010246
EBX=58834d40 SS=0023 ESP=0012e018 EBP=00000000
ECX=011e2a20 DS=0023 ESI=031c4928 FS=0038
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
011913D4: C7 40 08 01 00 00 00 8B .@......
011913DC: 86 4C 03 00 00 8B 08 50 .L.....P
Stack Dump:
0012E018: 00000000
0012E01C: 005CC8FC 00400000 + 1CC8FC (acid40.exe)
0012E020: 031C4928 03180000 + 44928
0012E024: 00000000
0012E028: 58834D40
0012E02C: 00000000
0012E030: 02B14958 02AA0000 + 74958
0012E034: 00000001
0012E038: 031C4928 03180000 + 44928
0012E03C: 00000000
0012E040: 00000000
0012E044: 00000002
0012E048: 77F50101 77F50000 + 101 (ntdll.dll)
0012E04C: 7FFDEC00 7FFDE000 + C00
0012E050: 00000094
0012E054: 00000000
> 0012E058: 77F7ED2F 77F50000 + 2ED2F (ntdll.dll)
> 0012E05C: 77E73D0E 77E60000 + 13D0E (kernel32.dll)
> 0012E07C: 0042FAE2 00400000 + 2FAE2 (acid40.exe)
0012E080: 02B14958 02AA0000 + 74958
0012E084: 00000000
0012E088: 00000000
0012E08C: 00000000
> 0012E0E0: 0042E45D 00400000 + 2E45D (acid40.exe)
0012E0E4: 0522B240 051E0000 + 4B240
0012E0E8: 0321F1A8 03180000 + 9F1A8
> 0012E0EC: 0043162D 00400000 + 3162D (acid40.exe)
> 0012E0F0: 0043164A 00400000 + 3164A (acid40.exe)
0012E0F4: 0012E898 00030000 + FE898
0012E0F8: 00237940 00140000 + F7940
0012E0FC: 0000004E
0012E100: 0012E6B0 00030000 + FE6B0
> 0012E128: 77C7383A 77C70000 + 383A (GDI32.dll)
> 0012E12C: 77CAC020 77C70000 + 3C020 (GDI32.dll)
> 0012E130: 77C71BB0 77C70000 + 1BB0 (GDI32.dll)
> 0012E178: 772E3130 772D0000 + 13130 (SHLWAPI.dll)
> 0012E184: 77C7383A 77C70000 + 383A (GDI32.dll)
> 0012E188: 77CAC020 77C70000 + 3C020 (GDI32.dll)
> 0012E194: 77C738FD 77C70000 + 38FD (GDI32.dll)
> 0012E1A0: 77C73914 77C70000 + 3914 (GDI32.dll)
> 0012E1A4: 01010072 01000000 + 10072 (acid40k.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000





----------------------------------------------------
THE FOLLOWING ERROR HAPPENS WHEN PREVIEWING AN MP3 IN THE EXPLORER WINDOW

Sonic Foundry ACID Pro 4.0 DEMO
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) WRITE:0x8 IP:0x11913D4
In Module 'acid40k.dll' at Address 0x1000000 + 0x1913D4
Thread: GUI ID=0x5D4 Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=011913d4 EFLGS=00010246
EBX=45d90e22 SS=0023 ESP=0012e018 EBP=00000000
ECX=011e2a20 DS=0023 ESI=0020a0c8 FS=0038
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
011913D4: C7 40 08 01 00 00 00 8B .@......
011913DC: 86 4C 03 00 00 8B 08 50 .L.....P
Stack Dump:
0012E018: 00000000
0012E01C: 005CC8FC 00400000 + 1CC8FC (acid40.exe)
0012E020: 0020A0C8 00140000 + CA0C8
0012E024: 00000000
0012E028: 45D90E22
0012E02C: 00000000
0012E030: 02B13F18 02AA0000 + 73F18
0012E034: 00000001
0012E038: 0020A0C8 00140000 + CA0C8
0012E03C: 00000000
0012E040: 00000000
0012E044: 00000002
0012E048: 77F50101 77F50000 + 101 (ntdll.dll)
0012E04C: 7FFDEC00 7FFDE000 + C00
0012E050: 00000094
0012E054: 00000000
> 0012E058: 77F7ED2F 77F50000 + 2ED2F (ntdll.dll)
> 0012E05C: 77E73D0E 77E60000 + 13D0E (kernel32.dll)
> 0012E07C: 0042FAE2 00400000 + 2FAE2 (acid40.exe)
0012E080: 02B13F18 02AA0000 + 73F18
0012E084: 00000000
0012E088: 00000000
0012E08C: 00000000
> 0012E0E0: 0042E45D 00400000 + 2E45D (acid40.exe)
0012E0E4: 001805D0 00140000 + 405D0
0012E0E8: 002157F0 00140000 + D57F0
> 0012E0EC: 0043162D 00400000 + 3162D (acid40.exe)
> 0012E0F0: 0043164A 00400000 + 3164A (acid40.exe)
0012E0F4: 0012E898 00030000 + FE898
0012E0F8: 031F4BA0 03180000 + 74BA0
0012E0FC: 0000004E
0012E100: 0012E6B0 00030000 + FE6B0
> 0012E128: 77C7383A 77C70000 + 383A (GDI32.dll)
> 0012E12C: 77CAC020 77C70000 + 3C020 (GDI32.dll)
> 0012E130: 77C71BB0 77C70000 + 1BB0 (GDI32.dll)
> 0012E184: 77C7383A 77C70000 + 383A (GDI32.dll)
> 0012E188: 77CAC020 77C70000 + 3C020 (GDI32.dll)
> 0012E194: 77C738FD 77C70000 + 38FD (GDI32.dll)
> 0012E1A0: 77C73914 77C70000 + 3914 (GDI32.dll)
> 0012E1A4: 01010071 01000000 + 10071 (acid40k.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000





---------------------------------------------------------
THE FOLLOWING ERROR HAPPENS WHEN PREVIEWING A TRACK IN THE CHOPPER WINDOW

Sonic Foundry ACID Pro 4.0 DEMO
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) WRITE:0x8 IP:0x11913D4
In Module 'acid40k.dll' at Address 0x1000000 + 0x1913D4
Thread: GUI ID=0x848 Stack=0x12F000-0x130000
Registers:
EAX=00000000 CS=001b EIP=011913d4 EFLGS=00010246
EBX=065b9aaa SS=0023 ESP=0012f96c EBP=00000000
ECX=011e2a20 DS=0023 ESI=031c4950 FS=0038
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
011913D4: C7 40 08 01 00 00 00 8B .@......
011913DC: 86 4C 03 00 00 8B 08 50 .L.....P
Stack Dump:
0012F96C: 00000000
0012F970: 005CC8FC 00400000 + 1CC8FC (acid40.exe)
0012F974: 031C4950 03180000 + 44950
0012F978: 00000000
0012F97C: 064887DB 06370000 + 1187DB (SuperTap.dll)
0012F980: 06F87088 06CF0000 + 297088
0012F984: 02ABB738 02AA0000 + 1B738
0012F988: 00000000
0012F98C: 031C4950 03180000 + 44950
0012F990: 00000000
0012F994: 00000000
0012F998: 00000000
0012F99C: 00000013
0012F9A0: 00000260
0012F9A4: 00000434
0012F9A8: 000003BA
> 0012F9B0: 77D46FFB 77D40000 + 6FFB (USER32.dll)
> 0012F9C4: 01182C8A 01000000 + 182C8A (acid40k.dll)
> 0012F9C8: 01182C9B 01000000 + 182C9B (acid40k.dll)
0012F9CC: 00000001
> 0012F9D0: 00472C4A 00400000 + 72C4A (acid40.exe)
0012F9D4: 02ABB0D8 02AA0000 + 1B0D8
0012F9D8: 06F87088 06CF0000 + 297088
0012F9DC: 001312CF
0012F9E0: 00000000
> 0012F9E4: 064887DB 06370000 + 1187DB (SuperTap.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000





-------------------------------------------------------------
THE FOLLOWING ERROR HAPPENS WHEN PREVIEWING A TRACK IN THE TRACK PROPERTIES WINDOW

Sonic Foundry ACID Pro 4.0 DEMO
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) WRITE:0x8 IP:0x11913D4
In Module 'acid40k.dll' at Address 0x1000000 + 0x1913D4
Thread: GUI ID=0x900 Stack=0x12F000-0x130000
Registers:
EAX=00000000 CS=001b EIP=011913d4 EFLGS=00010246
EBX=032dcd55 SS=0023 ESP=0012f924 EBP=00000000
ECX=011e2a20 DS=0023 ESI=031c4928 FS=0038
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
011913D4: C7 40 08 01 00 00 00 8B .@......
011913DC: 86 4C 03 00 00 8B 08 50 .L.....P
Stack Dump:
0012F924: 00000000
0012F928: 005CC8FC 00400000 + 1CC8FC (acid40.exe)
0012F92C: 031C4928 03180000 + 44928
0012F930: 00000000
0012F934: 032DCD55 03280000 + 5CD55
0012F938: 053D9008 051E0000 + 1F9008
0012F93C: 02AB8108 02AA0000 + 18108
0012F940: 00000000
0012F944: 031C4928 03180000 + 44928
0012F948: 00000000
0012F94C: 00000000
0012F950: 1002CCF0 10000000 + 2CCF0 (nView.dll)
0012F954: 00000001
0012F958: 02010001 02000000 + 10001
0012F95C: 00190352 00140000 + 50352
0012F960: 00000021
> 0012F96C: 77D458A4 77D40000 + 58A4 (USER32.dll)
> 0012F97C: 01182C8A 01000000 + 182C8A (acid40k.dll)
> 0012F980: 01182C9B 01000000 + 182C9B (acid40k.dll)
0012F984: 00000001
> 0012F988: 0046DE00 00400000 + 6DE00 (acid40.exe)
0012F98C: 02ABACE0 02AA0000 + 1ACE0
0012F990: 053D9008 051E0000 + 1F9008
0012F994: 00000000
0012F998: 00000000
> 0012F9F8: 06BD2BA2 06B70000 + 62BA2 (MetaFlanger.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000




So now, here i am, i have searched these forums extensively for the answer to my prayers and yet i have found nothing that works. so any help is GREATLY appreciated

Subject:RE: Playback error.. a real mystery for you guys

Reply by: dkistner

Date:8/27/2003 5:36:08 AM

I don't understand programming, but how come there would be an acid40k.dll file if we're only up to 4.0e? Unless that stands for something else other than the release version. Maybe SoFo can enlighten us.

Subject:RE: Playback error.. a real mystery for you guys

Reply by: pwppch

Date:8/27/2003 11:00:18 AM

The "k" stands for "kernel".

fony: Version and build DO make a difference on the errror dumps. Why? Because they are VERY different binaries. The odds that the dump will indicate the correct location in the 4.0e code is unlikely.

Peter

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/27/2003 12:39:31 PM

ill update again and paste the errors here

Subject:RE: Playback error.. a real mystery for you guys

Reply by: Iacobus

Date:8/27/2003 12:53:04 PM

What do "SuperTap.dll," "MetaFlanger.dll," and "nView.dll," belong to? I recognize the others as being Windows system files (like, "GDI32.dll").

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/27/2003 12:53:25 PM

okay... reinstalled the patch and i got this

AppName: acid40.exe AppVer: 4.0.0.408 ModName: sfdlssynth.dll
ModVer: 1.0.0.42 Offset: 00004170

right on startup.. the splash screen didnt even make it up.. and the error file is bigger than war and peace so i cant really look over that with a fine tooth comb or even an afro pick

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/27/2003 12:55:31 PM

supertap and metaflanger are all waves plug ins that i have reinstalled..

and nview is the gforce 4 card daughter programs that let you make adjustments and all that to the way your screen looks (i have dual monitors)

Subject:RE: Playback error.. a real mystery for you guys

Reply by: dkistner

Date:8/27/2003 1:10:09 PM

Peter, thanks for the "k" explanation!

Subject:RE: Playback error.. a real mystery for you guys

Reply by: Iacobus

Date:8/27/2003 1:13:34 PM

What if you uninstalled those plug-ins and the GeForce's utility? Does ACID work then? (Be sure to restart your system first.) It's important to keep it as barebones as possible so the problem can be wittled down.

Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/27/2003 1:31:18 PM

well the problem is that even with no plug ins being used in a project at all... i mean NOTHING at all.. i get the same error so the plug ins arent the problem and the nview thing is the same thing i had on it before and it ran fine.. see thats the weird thing.. everything worked fine until i had to wipe everything and reinstall windows xp pro again.. but now everything is back to the way it was.. just much much less shit (programs, files, etc) and now i get this error

Subject:RE: Playback error.. a real mystery for you guys

Reply by: Iacobus

Date:8/27/2003 2:05:22 PM

Even if you don't use those plug-ins in a project, they could cause problems with ACID. Have you tried uninstalling them anyway just to see if it makes a difference?

Is there an updated nView utility for the video card?

Also, try setting projects to 16-bit/48 kHz. (The Extigy does that resolution and sample rate internally.)

HTH,
Iacobus
-------
RodelWorks - Original Music for the Unafraid
mD's ACIDplanet Page

Subject:RE: Playback error.. a real mystery for you guys

Reply by: pwppch

Date:8/27/2003 7:56:01 PM

This is an indication that DX is not installed correctly.

Others have found that the only way to fix this is to reinstall everything from scratch.

Peter

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/28/2003 12:51:03 AM

you mean DX and acid right? not DX, acid, and pretty much everything including the OS......

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/28/2003 12:52:42 AM

i already tried doing it without any 3rd party plug ins and it gave me the same problems and i've already messed around with the sample rate and all that too... and my nview.. hmm.. havent tried updating that just yet.. ill brb

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/28/2003 1:22:09 AM

didnt work... same error

AppName: acid40.exe AppVer: 4.0.0.408 ModName: sfdlssynth.dll
ModVer: 1.0.0.42 Offset: 00004170

thanks tho

Subject:RE: Playback error.. a real mystery for you guys

Reply by: pwppch

Date:8/28/2003 4:20:19 PM

Some have had to revert to a complete wipe, but I would try

DX first
ACID second (uninstall and reinstall)

If that failes, then a complete reinstall of your OS
Then the first thing you should install should be ACID.

If ACID works, then you will know that if it fails after you install something else that it is that "Something" elses fault.

Peter

Subject:RE: Playback error.. a real mystery for you guys

Reply by: davegroona

Date:8/28/2003 5:34:52 PM

well gentlemen, that was the most entertaining read i´ve had for along time

(yeah yeah, i need to get out more I know)

fony, i hope you get your acid working mate, tiz not cricket when

this boolacks happens! still, at least your not a penquine, they have it bad

man!

i would be interested in tuning in to your music fony, you sound passionate,

any url´s for eg´s

oh the joys of our world..........................

dave G $:-)

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/28/2003 6:53:36 PM

thanks dave, i am passionate about music, very, and it drives my fiance nuts. Not only do i have my own solo music but i am part of a duo called Negative pH (www.negativeph.com and ampcast.com/negativeph) and on the OMD Ampcast.com we held the number one position for a few months and have been in the top 5 for even longer. I also run a small business doing work for musicians (cd duplication, web design, hosting, the works) which can be found at www.dasmusik.COM and as if that wasnt enough I also run a fairly large music based community called Das Musik (at www.dasmusik.NET. and as if that wasnt enough (again) i am also the house photographer for the huntridge (a very large venue here in las vegas) and have done photography for big names such as Spine Shank, Adema, Man Made God, etc etc etc.... so yeah.. i really love music in every form and the fact that i cant even get my own music to work really kinda gets me down.. but i know it'll come up eventually.. even if it means reinstalling the OS then so be it you know?

thanks for your interest mate

Subject:RE: Playback error.. a real mystery for you guys

Reply by: fony

Date:8/28/2003 6:54:47 PM

im probably gonna do this later tonite or tomorrow.. but i gotta catch the mtv vma's :D thanks for the help sir