Subject:acid is crashing

Posted by: MegaHz

Date:6/29/2003 11:23:16 AM

acid v4.0 when runned for first time and I try to play a song it gives an error with more info, when I click on more info I get:
Sonic Foundry ACID Pro 4.0
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) READ:0x0 IP:0x0
In Module 'acid40.exe' at Address 0x0 + 0x0
Thread: GUI ID=0x8B8 Stack=0x12E000-0x130000
Registers:
EAX=03262bb8 CS=001b EIP=00000000 EFLGS=00250286
EBX=00000000 SS=0023 ESP=0012ed00 EBP=00000000
ECX=00000000 DS=0023 ESI=032629a8 FS=003b
EDX=0062e368 ES=0023 EDI=03262c00 GS=0000
Bytes at CS:EIP:
00000000: .. .. .. .. .. .. .. .. ........
00000008: .. .. .. .. .. .. .. .. ........
Stack Dump:
0012ED00: 01186DAB 01000000 + 186DAB (acid40k.dll)
0012ED04: 03262BB8 03260000 + 2BB8
0012ED08: 00000007
0012ED0C: 0062E368 00400000 + 22E368 (acid40.exe)
0012ED10: 00000000
0012ED14: 00000000
0012ED18: 00000000
0012ED1C: 00000000
0012ED20: 00000000
0012ED24: 0015ACC8 00140000 + 1ACC8
0012ED28: 0015ACC0 00140000 + 1ACC0
0012ED2C: 0015ACC0 00140000 + 1ACC0
0012ED30: FFFFFFFF
0012ED34: 0118E0AC 01000000 + 18E0AC (acid40k.dll)
0012ED38: 00000006
0012ED3C: FFFFFFFF
> 0012ED54: 011834E9 01000000 + 1834E9 (acid40k.dll)
0012ED58: 0015ACC0 00140000 + 1ACC0
0012ED5C: 0012ED74 00030000 + FED74
0012ED60: 00000000
0012ED64: 00000000
> 0012ED7C: 7C04E060 7C000000 + 4E060 (MSVCR70.dll)
> 0012ED90: 77E713CD 77E40000 + 313CD (kernel32.dll)
> 0012EDAC: 005CA69F 00400000 + 1CA69F (acid40.exe)
0012EDB0: AC000000
0012EDB4: 00000000
0012EDB8: 00000000
0012EDBC: 5DCDD180
> 0012EDF0: 0056EEBA 00400000 + 16EEBA (acid40.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000



when I closed it and started it again I can work with it but when I try to play something it give me "unknown error occured" and I cannot play anything, so I can not use it.

I tried to aply the 4.0d upgrade, but nothing, with 4.0d it cannot even start, it goes till splash scree.

btw, I have Windows 2003, do you thing that that's the problem ?

p.s. Soundforge is working OK.


pls help me

Subject:RE: acid is crashing

Reply by: SonicJG

Date:6/30/2003 11:04:00 AM

Knowing which soundcard you're using would help.

Also, which version of the soundcard drivers are you using?

Do you have terminal services disabled, by any chance?

HTH,
Joel

Subject:RE: acid is crashing

Reply by: MegaHz

Date:7/4/2003 12:08:48 PM

I am using Creative SoundBlaster Live 5.1
and I dont have terminal services installed.

Subject:RE: acid is crashing

Reply by: MacMoney

Date:7/4/2003 2:43:29 PM

You should update to 4.0d
and ditch the Sound Blister

Ron Jones

Subject:RE: acid is crashing

Reply by: MegaHz

Date:7/4/2003 5:29:14 PM

what do u mean ditch the soundblaster ?
if I update to 4.0d it doesn't event start

Subject:RE: acid is crashing

Reply by: MacMoney

Date:7/4/2003 11:24:01 PM

I think Ron was asking you to update due to the crash report.
Can you please give some system spec?
What version of SB drivers?
Has Acid ever work?
What sample rate are you using?
What is in the song you are trying to play?

George Ware

Subject:RE: acid is crashing

Reply by: Iacobus

Date:7/5/2003 1:21:08 PM

In addition to what everybody's said:

Uninstall ACID and uninstall using just the update; it can act as a full version. (Keep your serial key handy to unlock the full version).

Is this Windows XP that you're using? You stated "Windows 2003," which I have never heard of. If this is XP, "Terminal Services" should be enabled as per this KB article.

What Ron was referring to as far as ditching your Sound Blaster goes is simply that; try another audio interface if possible. I'd recommend a pro-level interface such as those from Echo or M-Audio.

Anything running in the background that doesn't need to be running while ACID does? Turn it off or exit the program before running ACID. Better yet, go through your software and decide what you no longer need or want and uninstall. The less you have installed, the better off you'll be.

HTH,
Iacobus

Subject:RE: acid is crashing

Reply by: vanblah

Date:7/5/2003 1:37:14 PM

Why are you using Windows 2003?

Subject:RE: acid is crashing

Reply by: SonicJG

Date:7/7/2003 11:59:59 AM

You might be having problems because terminal services isn't installed. You may want to try installing that.

See here for more details: http://www.sonicfoundry.com/support/SupportProduct.asp?FamilyID=30&Family=Vegas&TopicID=48&DetailID=1254

HTH,
Joel