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Subject:Burning audio CD in 4.0d
Posted by: Spy
Date:6/2/2003 8:19:59 AM

Greetings all,

I have recently downloaded and installed the 4.0d update, which was nice.

However, I have just tried to burn an audio CD of one of my projects and the following error occurred:

Sonic Foundry ACID Pro 4.0
Version 4.0d (Build 392)
Exception 0xC0000005 (access violation) WRITE:0x0 IP:0x77F52109
In Module 'ntdll.dll' at Address 0x77F50000 + 0x2109
Thread: GUI ID=0x7BC Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=77f52109 EFLGS=00010246
EBX=00140000 SS=0023 ESP=0012e2a0 EBP=0012e2ac
ECX=00000000 DS=0023 ESI=08a72fe0 FS=0038
EDX=08a72f80 ES=0023 EDI=08a72f80 GS=0000
Bytes at CS:EIP:
77F52109: 89 01 89 48 04 74 56 8A ...H.tV.
77F52111: 47 05 A8 04 0F 85 D3 18 G.......
Stack Dump:
0012E2A0: 00140000 00140000 + 0
0012E2A4: 08A72FE0 085F0000 + 482FE0
0012E2A8: 00000000
0012E2AC: 0012E380 00030000 + FE380
0012E2B0: 77F51DC9 77F50000 + 1DC9 (ntdll.dll)
0012E2B4: 00140000 00140000 + 0
0012E2B8: 08A72FE0 085F0000 + 482FE0
0012E2BC: 0012E34C 00030000 + FE34C
0012E2C0: 00000000
0012E2C4: 00000000
0012E2C8: 0610EB90 06100000 + EB90
0012E2CC: 771C0741 771B0000 + 10741 (ole32.dll)
0012E2D0: 00000000
0012E2D4: 77F51690 77F50000 + 1690 (ntdll.dll)
0012E2D8: 061FCFC8 06100000 + FCFC8
0012E2DC: 77F5164E 77F50000 + 164E (ntdll.dll)
> 0012E2E4: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E300: 77F51EF9 77F50000 + 1EF9 (ntdll.dll)
> 0012E30C: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E310: 77ED70E0 77E60000 + 770E0 (kernel32.dll)
> 0012E31C: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E330: 77F5676E 77F50000 + 676E (ntdll.dll)
> 0012E360: 01010000 01000000 + 10000 (acid40k.dll)
0012E364: 00140000 00140000 + 0
0012E368: 0012E2C4 00030000 + FE2C4
0012E36C: 0012DEC8 00030000 + FDEC8
0012E370: 0012EADC 00030000 + FEADC
> 0012E374: 77F79005 77F50000 + 29005 (ntdll.dll)
> 0012E378: 77F6D5C8 77F50000 + 1D5C8 (ntdll.dll)
> 0012E380: 77E70424 77E60000 + 10424 (kernel32.dll)
> 0012E384: 771C0729 771B0000 + 10729 (ole32.dll)
> 0012E394: 771C0750 771B0000 + 10750 (ole32.dll)
> 0012E398: 772BB040 771B0000 + 10B040 (ole32.dll)
> 0012E3A0: 01045241 01000000 + 45241 (acid40k.dll)
0012E3A4: 08A72FE8 085F0000 + 482FE8
0012E3A8: 002220C0 00140000 + E20C0
0012E3AC: 05EFFCC0 05E00000 + FFCC0
0012E3B0: 0610EB18 06100000 + EB18
> 0012E3B4: 0113CF84 01000000 + 13CF84 (acid40k.dll)
0012E3B8: 0610EB90 06100000 + EB90
0012E3BC: 002220C0 00140000 + E20C0
0012E3C0: 05EFFCC0 05E00000 + FFCC0
> 0012E3C4: 0113D54E 01000000 + 13D54E (acid40k.dll)
0012E3C8: 0610EB18 06100000 + EB18
0012E3CC: 002220C0 00140000 + E20C0
0012E3D0: 061FCC50 06100000 + FCC50
> 0012E3D4: 01137BAA 01000000 + 137BAA (acid40k.dll)
0012E3D8: 0610EB18 06100000 + EB18
0012E3DC: 002220C0 00140000 + E20C0
> 0012E3F0: 0104558C 01000000 + 4558C (acid40k.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005F30CA 00400000 + 1F30CA (acid40.exe)
0012FFFC: 00000000

I've tried with different projects but the results the same. Does anyone else have this problem? More importantly, does anyone know how to fix it?

I suppose I could render as a .wav and use Easy CD Creator in the meantime, but I was quite happy with the results I'd obtained from within Acid (previous to the update of course) not to mention the convenience of not having to run another/extra software app. Plus I'm not convinced that the .wav file sounds as good as what's running within the project.

Anyway, thanks in advance for any help proffered.



One Love, Spy!

Subject:RE: Burning audio CD in 4.0d
Reply by: Sony_fshotwell
Date:6/2/2003 10:34:43 AM

We are looking into this problem, but it is not consistently reproducible for us just yet.

In the meantime, your best bet is to render the project as .wav, and burn the rendered wav file from another application. This is exactly what ACID does when it burns CDs -- we run through the exact same render code, we just do it in little pieces, and don't leave a wav file behind in the end. So the end result will sound the same, regardless of which approach you use.

Thanks.
Frank Shotwell

Subject:RE: Burning audio CD in 4.0d
Reply by: pwppch
Date:6/2/2003 1:53:53 PM

Can you describe the project you had when this crash occured?

Did it have any VSTi, Specific FX, ReWire connections, etc, etc.

How long was the project - (time.)

Peter

Subject:RE: Burning audio CD in 4.0d
Reply by: Spy
Date:6/2/2003 4:22:47 PM

"Can you describe the project you had when this crash occured?

Did it have any VSTi, Specific FX, ReWire connections, etc, etc.

How long was the project - (time.)

Peter"

Greetings Frank & Peter,

First of all thank you for your swift replies.

To answer Peter's questions, yes the first (i.e. my latest) project I tried to burn had a total of 3 VSTis. The whole project has 14 or 15 (or possibly 16) tracks routed to four group busses, which in turn were routed to the master. The 'Drums' buss has reverb and wavehammer (drums), the 'Bass' buss has graphic EQ and wavehammer (bass) and the master fader has wavehammer (master for 16-bit).

There are other FX settings on individual tracks and I think I've got an EQ on the 'Percussion' buss as well but I can't remember the exact settings and I can't have a look right now because I'm in my 'Office' partition on my PC.

The second (older) project I tried it on (see first post for error details) was all .wav files (loops and one-shots). Again I can't be specific about the FX used, however I have already burned this project (before the update) without any problems, which is why I chose it as a 'test subject'.

I don't have any Propellerhead software so I don't (and don't know how to) use Rewire.

HTH





One Love, Spy!

P.S. If you need me to be more specific - I'll reply from my 'Studio' partition next time and I'll be able to tell you exactly what goes where.

Subject:RE: Burning audio CD in 4.0d
Reply by: Angel909
Date:6/2/2003 10:46:36 PM

Did you get a buffer underrun before that error/

I've seen something like that esp w complex projects. Wish there was a way to do a temoprary render, and THEN burn.

A-9

Subject:RE: Burning audio CD in 4.0d
Reply by: Spy
Date:6/8/2003 7:34:28 PM

I am going to uninstall/reinstall Acid to see if that cures the problem. I've also re-downloaded the update. Please let me know if there's any progress at the SoFo end.

TIA




One Love, Spy!

Subject:RE: Burning audio CD in 4.0d
Reply by: Spy
Date:6/8/2003 9:11:35 PM

Just to add to my earlier post, I've done the un/re-install using the fresh download of the update. I tried to burn a CD using the 'Test then burn' option. It ran through the test part but as soon as it was about to burn the audio the error came up again:

Sonic Foundry ACID Pro 4.0
Version 4.0d (Build 392)
Exception 0xC0000005 (access violation) WRITE:0x0 IP:0x77F52B6A
In Module 'ntdll.dll' at Address 0x77F50000 + 0x2B6A
Thread: GUI ID=0x120 Stack=0x12E000-0x130000
Registers:
EAX=00140100 CS=001b EIP=77f52b6a EFLGS=00010212
EBX=00140000 SS=0023 ESP=0012e110 EBP=0012e334
ECX=00000000 DS=0023 ESI=02d6a568 FS=003b
EDX=00000000 ES=0023 EDI=0000000c GS=0000
Bytes at CS:EIP:
77F52B6A: 89 0A 89 51 04 3B CA 74 ...Q.;.t
77F52B72: 2E 29 7B 28 89 75 8C 83 .){(.u..
Stack Dump:
0012E110: 00000000
0012E114: 0B0A3F58 0ACD0000 + 3D3F58
0012E118: 024F1F7C 02470000 + 81F7C
0012E11C: 0B198250 0ACD0000 + 4C8250
0012E120: 00000018
0012E124: 00000000
0012E128: 00140000 00140000 + 0
0012E12C: 77F517E6 77F50000 + 17E6 (ntdll.dll)
0012E130: 00000004
0012E134: 00140748 00140000 + 748
0012E138: 00140000 00140000 + 0
0012E13C: 0B1C6958 0ACD0000 + 4F6958
0012E140: 0012E130 00030000 + FE130
0012E144: 77F51778 77F50000 + 1778 (ntdll.dll)
0012E148: 0012E378 00030000 + FE378
0012E14C: 77F79005 77F50000 + 29005 (ntdll.dll)
> 0012E150: 77F6D5F0 77F50000 + 1D5F0 (ntdll.dll)
> 0012E158: 77F517E6 77F50000 + 17E6 (ntdll.dll)
> 0012E15C: 77F51778 77F50000 + 1778 (ntdll.dll)
> 0012E160: 77F517B2 77F50000 + 17B2 (ntdll.dll)
> 0012E194: 00730000 00400000 + 330000 (acid40.exe)
0012E198: 00140000 00140000 + 0
0012E19C: 0012DF9C 00030000 + FDF9C
0012E1A0: 00012020
0012E1A4: 0012E3DC 00030000 + FE3DC
> 0012E1A8: 77F79005 77F50000 + 29005 (ntdll.dll)
> 0012E1AC: 77F6DA60 77F50000 + 1DA60 (ntdll.dll)
> 0012E1B4: 77F627C7 77F50000 + 127C7 (ntdll.dll)
> 0012E1B8: 77F627E4 77F50000 + 127E4 (ntdll.dll)
> 0012E1C4: 77F517B2 77F50000 + 17B2 (ntdll.dll)
> 0012E1D0: 77ED70E0 77E60000 + 770E0 (kernel32.dll)
> 0012E1D4: 77F627E4 77F50000 + 127E4 (ntdll.dll)
> 0012E1E4: 77F51690 77F50000 + 1690 (ntdll.dll)
> 0012E1EC: 77F5164E 77F50000 + 164E (ntdll.dll)
> 0012E1F4: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E208: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E20C: 77E739F3 77E60000 + 139F3 (kernel32.dll)
> 0012E21C: 00539783 00400000 + 139783 (acid40.exe)
0012E220: 0012E2F8 00030000 + FE2F8
0012E224: 00000000
0012E228: 0012E300 00030000 + FE300
0012E22C: 0012E304 00030000 + FE304
> 0012E234: 77F51690 77F50000 + 1690 (ntdll.dll)
> 0012E23C: 77F5164E 77F50000 + 164E (ntdll.dll)
> 0012E244: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E248: 77E739F3 77E60000 + 139F3 (kernel32.dll)
> 0012E264: 77F51690 77F50000 + 1690 (ntdll.dll)
> 0012E274: 77F5166A 77F50000 + 166A (ntdll.dll)
> 0012E284: 5C7E4958 5C7E0000 + 4958 (sfxpfx3.dll)
> 0012E2A8: 5C7E2293 5C7E0000 + 2293 (sfxpfx3.dll)
> 0012E2C0: 77F51690 77F50000 + 1690 (ntdll.dll)
> 0012E2C8: 77F5164E 77F50000 + 164E (ntdll.dll)
> 0012E2F4: 77F6286C 77F50000 + 1286C (ntdll.dll)
> 0012E328: 77F79005 77F50000 + 29005 (ntdll.dll)
> 0012E32C: 77F6D5E0 77F50000 + 1D5E0 (ntdll.dll)
> 0012E338: 77E757CB 77E60000 + 157CB (kernel32.dll)
> 0012E374: 77E94809 77E60000 + 34809 (kernel32.dll)
> 0012E378: 77E83218 77E60000 + 23218 (kernel32.dll)
> 0012E384: 0113BF3B 01000000 + 13BF3B (acid40k.dll)
0012E388: 00000040
0012E38C: 00000058
> 0012E390: 011DE830 01000000 + 1DE830 (acid40k.dll)
0012E394: 0B19827C 0ACD0000 + 4C827C
0012E398: 00000000
0012E39C: 0B198250 0ACD0000 + 4C8250
0012E3A0: 0001E2B0
> 0012E3B8: 0113C087 01000000 + 13C087 (acid40k.dll)
0012E3BC: 0B14CAA8 0ACD0000 + 47CAA8
0012E3C0: 00000000
> 0012E3C8: 01044A00 01000000 + 44A00 (acid40k.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005F30CA 00400000 + 1F30CA (acid40.exe)
0012FFFC: 00000000

Followed by an 'Application Error' box stating:

The instruction at "0x77f52109" referenced memory at "0x00000000". The memory could not be "written". Click on OK to terminate the program.

Once again, if anyone else is having this or a similar problem please feel free to chip in.

Just in case it makes a difference my PCs specs are; 1.3GHz AMD Duron CPU, 224MB SDRAM, Maxtor 2F040J0 40GB 5400 rpm HDD, MOTU 2408mk3 - MOTU PCI ASIO driver. If you need any further specific information please let me know.

Thanks again.







One Love, Spy!

Subject:RE: Burning audio CD in 4.0d
Reply by: Spy
Date:6/14/2003 9:17:18 PM

Okay, just to update the problem only seems to occur when I choose 'Test and burn audio'. If I choose 'Burn audio' it works. I've even burnt a copy of the 'latest' project (with the VSTis, Wavehammer, etc.), finalized and played in my old consumer CD player - result!

I haven't tried to 'Test and burn' again yet so I don't know if the problem cured itself or not but I don't want to start making coasters because I have to choose the 'Burn audio' option. So, if any of the SoFo fellas are looking into this, please don't let this post stop you ;)




One Love, Spy!

Subject:RE: Burning audio CD in 4.0d
Reply by: pwppch
Date:6/15/2003 12:25:29 PM

We have discovered the problem and a fix. Until the update is released the work around is as follows:

- Disable all MIDI input ports in the ACID MIDI prefs page before you burn
- Burn
- Re-enable the MIDI input ports you want to use

Peter


Subject:RE: Burning audio CD in 4.0d
Reply by: Spy
Date:6/19/2003 7:49:13 AM

Thank you Peter and all at So(ny)Fo, you guys are the best.

I apologize if I came across as a whinger before. Personally, (and I'm not just saying this for the sake of saying something) I am very, very pleased with SoFo's products, customer service and forums and I am glad to be a part of it.





One Love, Spy!

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