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Subject:Old Grovel Event Problem in SF 5.0
Posted by: Lofty
Date:4/25/2003 8:31:36 AM

Sorry to bring up this old problem again, but I cannot seem to resolve it in spite of having read through the SF FAQs and old forum postings....and maybe someone has some new insight....

I have been using SF 5 for a while and all the SF plug ins are available through Sonar. The other day, I decided to try and use Accoustic Mirror directly through SF, as when I try and use it through Sonar, I get dropouts. However I found that all FX and other plug-ins were no longer available in SF!

I have tried uninstalling and reinstalling and deleting DXCache from the Registry (SF FAQ suggestion)but I cannot get SF to register any plug-ins. I have checked 8.3 naming, but do not use NTFS (a Forum suggestion) and I have also checked under XP Services that Terminal usage is activated (another Forum recommendation), but nothing makes any difference...

What happens is, that during the installation, the plug-in scanning pauses at Amplitude Modulation and I get a RUNDLL error message trying to run 'FRGKRN.dll,_SfplugIn_Grovel@16 -1
Sonic_Foundry_Grovel_Event'

When I 'accept' this error, SF runs ok, except that none of the FX or EQ or nonSF plug-ins are available. I can still get at them from SOnar, but not from SF. Very frustrating.

I have contacted SF Support and they advised me to upgrade to the latest SF5, XP Service Pack 1, Windows Media 9 (for some reason!) and DirectX 9. Although they responded quickly, their advice is not of much use, as I was able to use the plug-ins from my original build 117 SF on my clean XP with DirectX 8 in the past.

All I want is someone to say...when you get this error, this means the following.....and you must check x, y and z. I cannot seem to get this information even from SF Support.

Any help gratefully received.

Lofty

Subject:RE: Old Grovel Event Problem in SF 5.0
Reply by: Sonic
Date:4/25/2003 9:40:41 AM

When Sound Forge (or any SF app) trolls for DirectX plug-ins, the DirectShow enumerator occasionally returns a third party plug-in that matches the criteria for a DirectShow transform filter, but is not and/or somehow misbehaves (a common one is to crash or lock up when created or queried for an unsupported COM interface, another is to hose the FPU when released). This was so common at one point that we had to spin the grovel into a separate process to avoid crashing the app itself.

In all liklihood, you have a new plug-in registered from some recent installation (it may not be an audio app at all), and it is causing problems. It is probably the plug-in the gets enumerated right after Amplitude Modulation.

We've continued to add further safeguards to this process, so I'd be curious to know if the Sound Forge 6.0 demo or even Vegas or ACID 4.0 succeeds. In the meantime, there is a nice little freeware app called DXMan by AnalogX (www.analogx.com) that may help to track down the problem.

J.

Subject:RE: Old Grovel Event Problem in SF 5.0
Reply by: Lofty
Date:4/25/2003 11:01:46 AM

Sonic - this looks like the kind of information I want - thanks for that.

I have been using the FXpansion demo for my VST plug-ins and the evaluation period has expired, which means that, during the SF installation, I get warned that each of my VST plug-ins are not going to be registered. I assumed that they would just be bypassed and that the non-VST plug-ins would be ok. I will uninstall Fxpansion demo and my VST plug-ins to see if that makes a difference.

Will check out DXMan, too. Appreciate your help - will let you know how I get on.

Lofty

Subject:RE: Old Grovel Event Problem in SF 5.0 - FOR SONIC
Reply by: Lofty
Date:5/6/2003 12:02:24 PM

Sonic

When I looked back through my notes, I discovered that the last time my copy of SF5.0 had worked ok was under W98SE, and that I had never got SF to register the plug-ins under W2000 or XP, as I had always used them via Sonar. My mistake on this one!

I downloaded SF5.0f from the website and everything sprang into life.

Thanks for your help, anyway.

Lofty

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