Subject:Acid and Memory Problems

Posted by: musicman2003

Date:4/2/2003 4:23:38 AM

Hey guys I cope you can help me out.

Ive used Acid Pro 3 for ages... every now and then when I try to open it the Splash comes on the screen and then I get a Memory error. I uninstall and reinstall it and it works ok again. However I have bought 4 got it to work for a while and then the same thing happened and it wont start again. Now I have a Pentium 4 1.3 ghz, 256 ram, so nothing wrong with my pc... any one got any ideas... couldnt find anything in the Knowledge base so im hoping to happened to someone else!

PLEASE HELP!

Jason

Subject:RE: Acid and Memory Problems

Reply by: SonyNateM

Date:4/2/2003 10:12:01 AM

Jason,

What is the exact error you get when you try to open the software? Please just copy it word for word. It will help me to point you in the right direction.

Nate

Subject:RE: Acid and Memory Problems

Reply by: musicman2003

Date:4/2/2003 1:14:37 PM

Hi Nate... thanks for replying.

OK after instalation I get the splash screen and then I get the following box appear: An Error Occured starting Acid. The system is low on memory. Try closing other applications and try again.

Well I have nothing else running and as I say when this happens to Acid 3 I uninstall it and then reinstall and it seems to sort the problem. But since Acid 4 stopped working it doesnt matter what I do nothing seems to be able to make it work again. I have a top spec PC and everything else opens and closes as it should. I have Sound Forge on my PC and as I say Acid 3 works most of the time.

If you have any ideas what so ever I would be so glad to hear it... want to use the new stuff in Acid 4 again.... cheers

Subject:RE: Acid and Memory Problems

Reply by: musicman2003

Date:4/2/2003 2:27:41 PM

Also I have looked in help on Acid 3 and this is the statement it gives for my pc:

Processor
Class: Pentium 4
Identifier: GenuineIntel
Number of processors: 1
MMX available: Yes
SSE available: Yes
SSE2 available: Yes

Display
Primary: 1024x768x16

Memory
Physical memory: 261.1 MB
Paging memory available: 854.7 MB
Virtual memory possible: 2,097.0 MB

Subject:RE: Acid and Memory Problems

Reply by: musicman2003

Date:4/4/2003 3:05:01 AM

Can anyone help me on this... SonicNateM... any ideas anyone?

Subject:RE: Acid and Memory Problems

Reply by: Iacobus

Date:4/4/2003 1:45:16 PM

It could be bad memory? Generic (and usually badly made) memory is usually a culprit for problems like this.

Is the problem consistent or sporadic?

HTH,
Iacobus

Subject:RE: Acid and Memory Problems

Reply by: musicman2003

Date:4/5/2003 6:53:32 AM

Well on Acid 4 since it happened it will not load again. Acid 3 is working at the moment and sometimes just decides not to... I then uninstall and its fine again.

No other app has any problems.... not sure what to do anymore!

Subject:RE: Acid and Memory Problems

Reply by: Iacobus

Date:4/5/2003 2:51:10 PM

Very weird. Do you have the latest update? Be sure that nothing is running in the background as well when you run ACID, including any antivirus, firewalls, messengers, utilities, etc.

HTH,
Iacobus

Subject:RE: Acid and Memory Problems

Reply by: FHSH

Date:4/7/2003 3:13:04 AM

Hi there,

I have exactly the same Problem.

[My Specs: German System, W2K Prof. with SP3 + DirectX 9, Via-based Mainboard, 512 MB Inf, Athlon XP 1600, ATI Radeon 7000, Marian Marc 2]

i work at an university of mediadesign, we hat always the small ACID Music Program which worked fine.
Now we bought ACID 4 Pro, and if i try to start the program, i see the welcome screen (not the prog itself) and then the computer freezes and i have to restart it with the power-button.

i tried to download and install the 4.0b Version but it doesnt work (seems that i already had that version).

Subject:RE: Acid and Memory Problems

Reply by: Iacobus

Date:4/8/2003 12:05:25 AM

Which version of the Radeon drivers do you have? Version 2.2 of the CATALYST drivers was causing all kinds of problems with SoFo software. (Go to ATI's site to pick up the latest.) As I suggested in my previous post, be sure nothing else is running in the background in addition to making sure nothing loads before you run ACID.

HTH,
Iacobus