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Subject:To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Posted by: merlyn60
Date:3/28/2003 11:30:58 AM
Peter, I have a contact at Event that said he would be more than happy to put any Sonic Foundry engineer in contact with the Event EZbus engineers so that, between the two companies, my Event EZbus ASIO driver problem can finally be figured out and fixed. I know that the forum isn't normally the place to post this, but you have always been extremely helpful and very quick in responding to my issues. Can you, or any one else that is capable of dealing with my problem contact me at dreamscaperecordings@hotmail.com so I can give you my contacts info? Thanks in advance, Merlyn |
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Subject:RE: To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Reply by: Iacobus
Date:3/29/2003 3:00:30 PM
Merlyn, make sure you contact someone at SoFo either by email or by phone if you haven't done so already. Iacobus |
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Subject:RE: To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Reply by: merlyn60
Date:3/29/2003 3:53:24 PM
Iacobus, I already contacted the tech who was attempting to help, but he is normally much slower than Peter. Peter is my backup. Thanks for the help Iacobus. |
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Subject:RE: To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Reply by: Zacchino
Date:3/31/2003 3:49:27 AM
Let's request a promotion for Peter then, he seems to be the most involved guy of the techsupp ^^ |
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Subject:RE: To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Reply by: pwppch
Date:3/31/2003 9:32:47 AM
Just so everbody knows, I am not part of SF tech support, but engineering. I have been an engineer on Vegas and ACID since version 1.0. I write code. I hang out in the forums (and other newsgroups) and answer tech questions when I can. EZBus: We have recieved hardware and have been in contact with Event. We are working out the problems. The actuall problem is caused by the EZbus drivers not allowing sample frame size larger that 64 samples. This is currently too small for ACID. Thanks Peter |
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Subject:RE: To Peter (SonicPCH): I have a contact at Event concerning my Event EZbus problem
Reply by: merlyn60
Date:3/31/2003 3:37:41 PM
No wonder you have the answers! Thanks again for the quick reply. In case you need to speak to an Event engineer, Q@Event1.com is a quite helpful guy in tech support over there and he has volunteered to put any one at Sonic Foundry who needs to get in contact with an Event engineer in contact with one. Last time I inquired about my problem, you guys were having trouble getting in contact with anyone over at Event. Just in case you need it, you can contact Q. Thanks again Peter! Merlyn |