Subject:freezes on splash screen

Posted by: wordlenght

Date:3/12/2003 6:00:17 PM

acid just opens then freezes on the splash screen??

why i have a dell laptop ,xp,ati mobility(i have latest drivers) motu 828

any ideas????

Subject:RE: freezes on splash screen

Reply by: SonyNateM

Date:3/13/2003 10:21:05 AM

Does you laptop have any video capture interfaces? Sometimes these can cause problems if there are issues with the drivers. Try this:

1) Browse to the following folder:

C:\Program Files\Sonic Foundry\ACID 4.0\Video Hardware Drivers

2) Drag the following file to your desktop:

extmondrv.dll

3) Now, try to open ACID.

If it works, and you don't use ACID to do video work with preview on an external monitor, then you are good to go. You can leave the file out and ACID will function as it should.

Let me know if this helps,

Nate

Subject:RE: freezes on splash screen

Reply by: wordlenght

Date:3/14/2003 9:06:50 PM

thank you so much this worked ;-)

Subject:RE: freezes on splash screen

Reply by: mpacid

Date:3/15/2003 10:36:43 PM

Greetings,

I have the same problem after I installed some software
for DVD. I tried the solution posted above, but it did
not work. Are there any other possible causes / solutions?

Thanks!

Subject:RE: freezes on splash screen

Reply by: mddrudge

Date:3/16/2003 10:16:08 AM

After install of ACID 4.0b (demo) I get the following error message and the program freezes on the splash screen:

ACID40 caused an invalid page fault in
module KERNEL32.DLL at 0197:bff7a3d1.
Registers:
EAX=00000000 CS=0197 EIP=bff7a3d1 EFLGS=00210202
EBX=0000001c SS=019f ESP=00c3f0bc EBP=00c3f0d8
ECX=00a1001c DS=019f ESI=00ab2eac FS=1387
EDX=00a1001c ES=019f EDI=0000001c GS=1376
Bytes at CS:EIP:
89 50 04 80 24 3e fd 83 7d f0 00 74 61 83 7d f4
Stack dump:
00a1000c 00a10000 00ab2eac 00000040 00000000 00000ab2 00000ab3 00c3f100 bff7a550 00a10000 00ab2eac 00000014 00000041 00000041 00ab1814 00000000

Subject:RE: freezes on splash screen

Reply by: Iacobus

Date:3/16/2003 10:19:35 AM

Could be a multitude of things. Can we have more info on your system config? (Hardware and software installed.)

Make sure nothing is running in the background while running ACID (like antivirus programs, firewalls, utilities, etc.).

HTH,
Iacobus