Subject:6e update problem

Posted by: OpChiasm

Date:3/10/2003 3:31:36 PM

Hi.

I did the d to e update only. Now I get the XP error box before the program starts. It references ModName mp3plug.dll.

Any help would be greatly appreciated.

Subject:RE: 6e update problem

Reply by: MyST

Date:3/10/2003 4:58:33 PM

Try downloading and installing the complete version?

M

Subject:RE: 6e update problem

Reply by: stusy

Date:3/10/2003 5:56:13 PM

Yeah...I ALWAYS download the "full" version, tho it takes longer, there have been issues in the past with downloading the "lite" versions, and that goes with other apps as well...'course, it takes longer, but it's not ridiculous...!

Subject:RE: 6e update problem

Reply by: SPP

Date:3/10/2003 7:25:24 PM

I would agree that the patch fixes aren't as reliable as the full version. It all comes down to bandwidth. Consider this...what is going to take up more of your time and keep you from doing the audio tasks you want...downloading a large file of a full version or fooling around with trying to make a patch work? Not an absolute, but I think it is certainly worth the time investment.

Steve

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/10/2003 7:50:01 PM

Well, I realized that all my SoFo apps (Vegas 4, Batch Converter, etc.) were giving me the same error. I called tech support and the woman told me to uninstall all the apps and then reinstall them. What a pain in the butt.

Subject:RE: 6e update problem

Reply by: MyST

Date:3/10/2003 7:54:52 PM

"...uninstall all the apps and then reinstall them. What a pain in the butt."

The world of PCs, gotta love it! :)

M

Subject:RE: 6e update problem

Reply by: GaryM

Date:3/10/2003 11:03:33 PM

I had the very same problem. It appears that if you replace "MCMPEG\mcplug.dll" and "MP3\mp3plug.dll" files with the slightly older corresponding files installed by Vegas 4, both Sound Forge 6e and Vegas 4 seem to work correctly again. The problem is that there may be other incompatibilities that I simply haven't encountered yet, and more file replacements may be necessary. These may be problems that are limited to users who have installed or upgraded to Sound Forge 6e on a computer with an existing installation of Vegas 4 (or possibly other Sonic Foundry Apps).

In any case, this will have to be fixed by Sonic Foundry, and although the above solution seems to work, it may be incomplete. I got it working again on my testbed, but I wouldn't exactly say it's ready for prime time.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/11/2003 10:48:31 AM

Well, I agree there are issues.

I've re-downloaded complete installations of SF6 and V4. I uninstall both and then delete the Sonic Foundry directory after the uninstallation.

If I install V4 alone, it works.
If I then install SF6, neither works.
Worst, if I uninstall both and then install SF6 alone, it doesn't work.

Right now, I have V4 alone and it's working. It doesn't seem like I can get SF6 at all.

Subject:RE: 6e update problem

Reply by: SonyTSW

Date:3/11/2003 3:56:17 PM

OpChiasm,

What was the exact error message you were seeing when you initially posted this message?

What Windows OS are you running on (XP, Win2K, 98SE, etc.)? Have you installed any service packs recently? Or media players, other third-party applications, etc.?

Have you done any tweaks to your operating system lately? For example, turning off 8.3 filenames can cause problems if you installed any of our software with them enabled.

Subject:RE: 6e update problem

Reply by: Sonic

Date:3/11/2003 5:06:20 PM

Actually, the 8.3 thing should be fixed in 6.0e, though I won't go so far as to rule it out. How about Terminal Services?

J.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/11/2003 5:06:31 PM

I don't remember the exact error message. I'm running XP Pro SP1 and I got one of the generic XP boxes about the program having to close. When I clicked on more details, it referenced forge60.exe and ModName mp3plug.dll. I don't remember the details.

Between when 6.0d was working fine and installing the 6.0e upgrade, I didn't do any of the things you asked.

I didn't turn off 8.3 file names.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/11/2003 5:07:41 PM

The only terminal service is SF 6.0e.

That was a very weak joke, but I'm kinda frustrated.

Subject:RE: 6e update problem

Reply by: Jdodge

Date:3/12/2003 11:20:55 AM

As it appears the forum is the main method of communication this is going through, let's keep everything here. OpChiasm, we need to get the full error message you are receiving. It sounds like XPs error reporter is getting in your way. You should disable that for the meantime so we can better assist you. To do so, go into your control panel and open System. You can also bring up the System Properties interface quickly through keyboard shortcut Windowskey+PauseBreak. From the Advanced tab, click 'error reporting'. Just disable the Microsoft error reporting. Now, what is the full stack dump you are getting from Forge 6e? We'll get to the bottom of this...

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/12/2003 3:52:22 PM

Is this what you wanted?

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="forge60.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="forge60.exe" SIZE="2588725" CHECKSUM="0x9E3F115F" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sonic Foundry Sound Forge" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FORGE.EXE" INTERNAL_NAME="FORGE.EXE" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x281952" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:31:00" UPTO_LINK_DATE="03/04/2003 15:31:00" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="forgek.dll" SIZE="1925179" CHECKSUM="0xC108381A" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sonic Foundry Sound Forge" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FORGE.EXE" INTERNAL_NAME="FORGE.EXE" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1D945B" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:27:50" UPTO_LINK_DATE="03/04/2003 15:27:50" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FRGFFT.dll" SIZE="176187" CHECKSUM="0xCA0C116B" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge Spectrum Plug-In" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGFFT.DLL" INTERNAL_NAME="FRGFFT.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x32A08" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:29:13" UPTO_LINK_DATE="03/04/2003 15:29:13" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FRGPLUGS.dll" SIZE="311359" CHECKSUM="0xFCF34A19" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge Effects Plug-In" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGPLUGS.DLL" INTERNAL_NAME="FRGPLUGS.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5763C" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:29:00" UPTO_LINK_DATE="03/04/2003 15:29:00" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FRGQZ.dll" SIZE="208954" CHECKSUM="0xB8AAB7DD" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge Quartz Plugin Interface Library" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGQZ32.DLL" INTERNAL_NAME="FRGQZ32.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3BB93" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:29:28" UPTO_LINK_DATE="03/04/2003 15:29:28" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="frgsmp.dll" SIZE="65595" CHECKSUM="0xCE50C94E" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge Sampler Plug-In" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGSMP.DLL" INTERNAL_NAME="FRGSMP.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1FB57" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:28:39" UPTO_LINK_DATE="03/04/2003 15:28:39" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FRGUSR.dll" SIZE="110651" CHECKSUM="0x13FF810B" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge User Interface Library" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGUSR.DLL" INTERNAL_NAME="FRGUSR.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25DD0" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:28:10" UPTO_LINK_DATE="03/04/2003 15:28:10" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FRGVID.dll" SIZE="90171" CHECKSUM="0xDD141DE0" BIN_FILE_VERSION="6.0.0.237" BIN_PRODUCT_VERSION="6.0.0.237" PRODUCT_VERSION="Version 6.0e (Build 237)" FILE_DESCRIPTION="Sound Forge Video Library" COMPANY_NAME="Sonic Foundry" PRODUCT_NAME="Sonic Foundry Sound Forge" FILE_VERSION="Version 6.0e (Build 237)" ORIGINAL_FILENAME="FRGVID.DLL" INTERNAL_NAME="FRGVID.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DD39" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="6.0.0.237" UPTO_BIN_PRODUCT_VERSION="6.0.0.237" LINK_DATE="03/04/2003 15:28:30" UPTO_LINK_DATE="03/04/2003 15:28:30" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="sfcdi.dll" SIZE="565307" CHECKSUM="0x6F1987E4" BIN_FILE_VERSION="2.0.0.492" BIN_PRODUCT_VERSION="2.0.0.492" PRODUCT_VERSION="Version 2.0 (Build 492)" FILE_DESCRIPTION="Sonic Foundry CD/CDR Interface Library" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry CD Interface" FILE_VERSION="Version 2.0 (Build 492)" ORIGINAL_FILENAME="SFCDI.DLL" INTERNAL_NAME="SFCDI.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x97087" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="2.0.0.492" UPTO_BIN_PRODUCT_VERSION="2.0.0.492" LINK_DATE="03/04/2003 15:16:14" UPTO_LINK_DATE="03/04/2003 15:16:14" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="sfconfigmgr.dll" SIZE="159808" CHECKSUM="0x53498CC3" BIN_FILE_VERSION="1.0.0.552" BIN_PRODUCT_VERSION="1.0.0.552" PRODUCT_VERSION="Version 1.0 (Build 552)" FILE_DESCRIPTION="Sonic Foundry Configuration Manager Component" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry Configuration Manager Component" FILE_VERSION="Version 1.0 (Build 552)" ORIGINAL_FILENAME="sfconfigmgr.DLL" INTERNAL_NAME="sfconfigmgr.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x33CBD" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.0.552" UPTO_BIN_PRODUCT_VERSION="1.0.0.552" LINK_DATE="03/04/2003 15:19:09" UPTO_LINK_DATE="03/04/2003 15:19:09" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="sfmarket2.dll" SIZE="843835" CHECKSUM="0xCF36972F" BIN_FILE_VERSION="1.0.0.561" BIN_PRODUCT_VERSION="1.0.0.561" PRODUCT_VERSION="Version 1.0 (Build 561)" FILE_DESCRIPTION="Sonic Foundry Marketing Component" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry Marketing Component" FILE_VERSION="Version 1.0 (Build 561)" ORIGINAL_FILENAME="sfmarket.DLL" INTERNAL_NAME="sfmarket.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD0DB6" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.0.561" UPTO_BIN_PRODUCT_VERSION="1.0.0.561" LINK_DATE="03/04/2003 15:19:31" UPTO_LINK_DATE="03/04/2003 15:19:31" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="sfs4rw.dll" SIZE="962618" CHECKSUM="0x21B2DCBA" BIN_FILE_VERSION="1.0.0.1049" BIN_PRODUCT_VERSION="1.0.0.1049" PRODUCT_VERSION="Version 1.0 (Build 1049)" FILE_DESCRIPTION="Sonic Foundry S4RW Component" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry S4RW" FILE_VERSION="Version 1.0 (Build 1049)" ORIGINAL_FILENAME="sfs4rw.DLL" INTERNAL_NAME="sfs4rw.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xED578" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.0.1049" UPTO_BIN_PRODUCT_VERSION="1.0.0.1049" LINK_DATE="03/04/2003 15:20:29" UPTO_LINK_DATE="03/04/2003 15:20:29" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="sfscsi.dll" SIZE="36925" CHECKSUM="0x7414D054" BIN_FILE_VERSION="2.0.0.492" BIN_PRODUCT_VERSION="2.0.0.492" PRODUCT_VERSION="Version 2.0 (Build 492)" FILE_DESCRIPTION="Sonic Foundry SCSI Module" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry SCSI Module" FILE_VERSION="Version 2.0 (Build 492)" ORIGINAL_FILENAME="SFSCSI.DLL" INTERNAL_NAME="SFSCSI.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1107C" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="2.0.0.492" UPTO_BIN_PRODUCT_VERSION="2.0.0.492" LINK_DATE="03/04/2003 15:15:57" UPTO_LINK_DATE="03/04/2003 15:15:57" VER_LANGUAGE="Language Neutral [0x4e4]" />
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<MATCHING_FILE NAME="sfspti2.dll" SIZE="28735" CHECKSUM="0x2AFB8676" BIN_FILE_VERSION="2.0.0.492" BIN_PRODUCT_VERSION="2.0.0.492" PRODUCT_VERSION="Version 2.0 (Build 492)" FILE_DESCRIPTION="Sonic Foundry SPTI2 Module" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry SPTI2 Module" FILE_VERSION="Version 2.0 (Build 492)" ORIGINAL_FILENAME="SFSPTI2.DLL" INTERNAL_NAME="SFSPTI2.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEBFA" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="2.0.0.492" UPTO_BIN_PRODUCT_VERSION="2.0.0.492" LINK_DATE="03/04/2003 15:15:51" UPTO_LINK_DATE="03/04/2003 15:15:51" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FileIO Plug-Ins\aifplug\aifplug.dll" SIZE="327740" CHECKSUM="0xF2D14F70" BIN_FILE_VERSION="1.2.0.881" BIN_PRODUCT_VERSION="1.2.0.881" PRODUCT_VERSION="Version 1.2 (Build 881)" FILE_DESCRIPTION="Sonic Foundry AIFF Format" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry AIF File Format" FILE_VERSION="Version 1.2 (Build 881)" ORIGINAL_FILENAME="aifplug.DLL" INTERNAL_NAME="aifplug.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56415" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.2.0.881" UPTO_BIN_PRODUCT_VERSION="1.2.0.881" LINK_DATE="03/04/2003 15:24:28" UPTO_LINK_DATE="03/04/2003 15:24:28" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FileIO Plug-Ins\aviplug\aviplug.dll" SIZE="913468" CHECKSUM="0x68882A18" BIN_FILE_VERSION="1.2.0.909" BIN_PRODUCT_VERSION="1.2.0.909" PRODUCT_VERSION="Version 1.2 (Build 909)" FILE_DESCRIPTION="Sonic Foundry Video For Windows 2 File Format" COMPANY_NAME="Sonic Foundry, Inc." PRODUCT_NAME="Sonic Foundry Video For Windows 2 File Format" FILE_VERSION="Version 1.2 (Build 909)" ORIGINAL_FILENAME="avi2plug.DLL" INTERNAL_NAME="avi2plug.DLL" LEGAL_COPYRIGHT="Copyright (C) 2003 Sonic Foundry, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEA29B" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.2.0.909" UPTO_BIN_PRODUCT_VERSION="1.2.0.909" LINK_DATE="03/04/2003 15:22:28" UPTO_LINK_DATE="03/04/2003 15:22:28" VER_LANGUAGE="Language Neutral [0x4e4]" />
<MATCHING_FILE NAME="FileIO Plug-Ins\g2plug\14_43260.dll" SIZE="84992" CHECKSUM="0x96CBA6DA" BIN_FILE_VERSION="6.0.7.1365" BIN_PRODUCT_VERSION="6.0.7.1365" PRODUCT_VERSION="6.0.7.1365" FILE_DESCRIPTION="14.4 Audio Codec for RealAudio(tm)" COMPANY_NAME="RealNetworks, Inc." PRODUCT_NAME="14.4 Audio Codec for RealAudio(tm) (32-bit) " FILE_VERSION="6.0.7.1365" ORIGINAL_FILENAME="RA14_4.DLL" INTERNAL_NAME="RA14_4" LEGAL_COPYRIGHT="Copyright © RealNetworks, Inc. 1995-2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.0.7.1365" UPTO_BIN_PRODUCT_VERSION="6.0.7.1365" LINK_DATE="11/21/2000 12:38:19" UPTO_LINK_DATE="11/21/2000 12:38:19" VER_LANGUAGE="English (United States) [0x409]" />
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</EXE>
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</EXE>
</DATABASE>

Subject:RE: 6e update problem

Reply by: Sonic

Date:3/12/2003 4:43:20 PM

No. This is the xml output of the WinXP error reporter. You must disable WinXP error reporting as described in order for us to get to our dump information. Once this is done, the error should show up in a Sound Forge dialog with a "More>>"
button that will expose the dump information you can copy and paste.

J.

Subject:RE: 6e update problem

Reply by: GaryM

Date:3/12/2003 5:45:50 PM

I'll refer you to my earlier post which points out the two files that seem to be causing this problem.

The interesting thing in all of this is that there are two different files named "mp3plug.dll" Version 2.0 (Build 988). One is dated 02/05/2003 (distributed with Vegas 4) and the other is dated 02/06/2003 (distributed with Sound Forge 6e). A file comparison shows that these are not the same file, yet they curiously have the same build number. Is it the same source code compiled differently?

The other problem file is "mcplug.dll" Version 1.0 (Build 684). Again, one is dated 02/05/2003 (distributed with Vegas 4) and the other is dated 02/06/2003 (distributed with Sound Forge 6e).

Replacing both of these files with the older versions distributed with Vegas 4 appears to restore full funtionality of both programs. It's the lack of version changes on clearly different dll's that seems most disturbing (other than the fact that it also breaks both programs). I'm aware that these files may be provided to you by MainConcept, so Sonic Foundry may not be directly responsible for these versioning problems.

BTW, just like OpChiasm, I'm using WinXP Pro SP-1.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/13/2003 5:05:21 AM

GaryM, I did read your earlier post, so when I reinstalled the apps, I installed SF6e first, then V4, thinking maybe the older V4 files would overwrite the newer SF6e ones. I don't know if that happens or not and don't know how to manually "force" the V4 files.

I do have error reporting turned off. When I request more details, I get a box which I suspect contains the information you need, but I'm not able to copy and paste it. There is a reference to a txt file at the bottom of the message box and that's what I sent in my earlier post. Do you know how I can copy the text directly from the error message box?

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/14/2003 7:38:19 AM

Hello ???

Anyone from Sonic Foundry there ???

Subject:RE: 6e update problem

Reply by: buffalosnout

Date:3/14/2003 9:02:09 AM

OPCHIASM: Just ignore this if you already know it, but you can copy by selecting the text with your mouse and typing Control C, and then paste it in a note to SF by typing Control V.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/14/2003 10:54:32 AM

Thanks, buffalosnout. The problem is that the text in the error message box is not selectable by any means I know, including the one you suggested..

Subject:RE: 6e update problem

Reply by: SonySteveS

Date:3/14/2003 11:22:18 AM

GaryM, the mp3 and mpeg plug-ins should be shared by Vegas 4 and Sound Forge 6, so I don't understand how it is that you have two separate copies of them. Can you tell us the exact directory location that each application, and the shared plug-ins, were installed to? What other Sonic Foundry apps do you have installed on this machine?

OpChiasm, for some reason WindowsXP disabled the ability to copy text from crash reports. Very frustrating. Perhaps you could take a couple screenshots (Alt+PrintScreen) and send them to me (steveshot@sonicfoundry.com)? Thanks!

Subject:RE: 6e update problem

Reply by: GaryM

Date:3/14/2003 1:54:52 PM

(SteveS, I just emailed you 3 screenshots of error boxes)

I guess I must not have made it clear enough that there are NOT two SEPARATE copies of these shared files after installation of Vegas 4 and Sound Forge 6e. The problem is that the Sound Forge installation OVERWRITES those 2 files I mentioned with newer (by one day) files. The newer files carry the same version and build number, but a binary file comparison shows that they are not identical. These newer files render both Vegas and SF inoperable, but extracting their one-day-older counterparts from the install file of Vegas 4 makes both applications functional. Does that clarify things a bit?

"C:\Program Files\Sonic Foundry\Shared Plug-Ins\File Formats\MP3\mp3plug.dll"
The file installed by Vegas 4 is dated 2/5/2003, and SF6e overwrites this with a file dated 2/6/2003. Both show "Version 2.0 (Build 988)" and are the same filesize, but the files are not identical.

"C:\Program Files\Sonic Foundry\Shared Plug-Ins\File Formats\MCMPEG\mcplug.dll"
The file installed by Vegas 4 is dated 2/5/2003, and SF6e overwrites this with a file dated 2/6/2003. Both show "Version 1.0 (Build 684)" and are the same filesize, but the files are not identical.

Having two DIFFERENT files with the same version and build number sounds like a problem that should be taken up with the programming department!!!

Additional testing shows that even uninstalling both Vegas and Sound Forge, then reinstalling SF6e alone results in the same problem -- then installing Vegas 4 (which overwrites these files with their OLDER counterparts) results in BOTH programs functioning properly. The fact that some people run this program without problem means that this whole issue must relate to the OS (WinXP w/SP1 and all subsequent updates) or hardware, drivers, etc. I've already spent way too much time on this, but for OpChiasm, I would suggest uninstalling all Sonic Foundry apps, and then reinstalling them in order of oldest to newest EXCEPT save Vegas 4 for last, after Sound Forge 6e.

--GaryM

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/15/2003 6:54:55 PM

GaryM,

For some reason, installing Vegas 4 after Sound Forge 6.0e didn't work for me. At this point, I still have no solution at all.

Subject:RE: 6e update problem

Reply by: OpChiasm

Date:3/18/2003 5:44:50 AM

GaryM,

I could not get SF 6.0e to work on my computer (and it messed up Vegas 4 to boot) until I followed your suggestion regarding mp3plug.dll and mcplug.dll. I copied those files to a different place after a fresh install of Vegas, then installed SF 6.0e, then overwrote the SF files with the Vegas files. It works for the first time now.

Thanks for sharing your experience.

Subject:RE: 6e update problem

Reply by: GaryM

Date:3/18/2003 6:58:12 PM

You're very welcome, OpChiasm. I'm just glad you finally got it working. When I first logged into this forum, I was hoping that someone else (tech support???) might have already found a solution with a higher degree of certainty than my "it SEEMS to work OK now." Hopefully the programmers have been apprised that whatever changes they made between Feb 5 and Feb 6 don't work for everyone.

--GaryM, over and out.

Subject:RE: 6e update problem

Reply by: stusy

Date:3/18/2003 7:03:45 PM

Can you hear me now...? (couldn't resist)..