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Subject:registration hell
Posted by: jameslee23
Date:11/20/2002 6:25:01 PM

so i just purchased a boxed acid pro 4.0. i follow the instructions and it requests that i register. it tells me that there is a registration number in the front page of the manual. i enter it about seven hundred times . it continues to tell me that i have an invalid number. is this normal or am i a toy of god?
james

Subject:RE: registration hell
Reply by: SHTUNOT
Date:11/20/2002 7:24:55 PM

Are you using all CAPS?

Subject:RE: registration hell
Reply by: noFony
Date:11/20/2002 10:44:18 PM

Be sure you're not confusing any zeros with the letter o.

Subject:RE: registration hell
Reply by: ramone
Date:11/21/2002 6:23:38 AM

call sofo's 800 number and they'll get it straight for you. for real.

Subject:RE: registration hell
Reply by: Ted_H
Date:11/21/2002 12:53:12 PM

Case and distinguishing between 0s and Os doesn't matter. Our system is fairly smart in that respect. More likely, there is a 2 in your number that you're reading as a Z or vice-versa. Also a 5 can be mistaken for an S very easliy. Make sure that there are two characters in the first group followed by three groups of six characters. Sometimes two Vs are too close together, which looks like a W. If you continue to have problems, please call 1-800-577-6642 and we will be able to figure it out.

Ted

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