Subject:registration hell
Posted by: jameslee23
Date:11/20/2002 6:25:01 PM
so i just purchased a boxed acid pro 4.0. i follow the instructions and it requests that i register. it tells me that there is a registration number in the front page of the manual. i enter it about seven hundred times . it continues to tell me that i have an invalid number. is this normal or am i a toy of god? james |
Subject:RE: registration hell
Reply by: SHTUNOT
Date:11/20/2002 7:24:55 PM
Are you using all CAPS? |
Subject:RE: registration hell
Reply by: noFony
Date:11/20/2002 10:44:18 PM
Be sure you're not confusing any zeros with the letter o. |
Subject:RE: registration hell
Reply by: ramone
Date:11/21/2002 6:23:38 AM
call sofo's 800 number and they'll get it straight for you. for real. |
Subject:RE: registration hell
Reply by: Ted_H
Date:11/21/2002 12:53:12 PM
Case and distinguishing between 0s and Os doesn't matter. Our system is fairly smart in that respect. More likely, there is a 2 in your number that you're reading as a Z or vice-versa. Also a 5 can be mistaken for an S very easliy. Make sure that there are two characters in the first group followed by three groups of six characters. Sometimes two Vs are too close together, which looks like a W. If you continue to have problems, please call 1-800-577-6642 and we will be able to figure it out. Ted |