Trouble Activating SF 6.0b -Sound Forge - PC - MAGIX Community Forums Archive

Subject:Trouble Activating SF 6.0b Posted by: vitamin_D Date:10/5/2002 9:43:47 AM Hey, I've just upgraded Sound Forge Studio 6.0b to full-on Sound Forge and am having a considerable amount of trouble getting the program to function completely. The key code found within the .reg file I was given with the upgrade doesn't function at all (either by way of installing the .reg file and/or entering the key manually at startup), and I've yet to receive any sort of activation code from SoFo. Curiously, I've emailed both SoFo's customer service and technical support dept's, and after two days I've yet to receive so much as a confirmation of my emails, let alone a solution to my problem -- and now I'm out $300 with just a demo to show for it :/ I've done my best to make sure I'm not the weak link in the chain -- repeatedly registering SF 6.0b through SoFo's registration page with multiple, and evidently functional email addresses (where, oddly, my key code works fine); installing and uninstalling the program repeatedly; attempting to register both SFSt 6.0b and SF 6.0b with either/both keys; etc... I'm a big fan of the company, having had no troubles in the past, and I understand they've got a rather small team working on everything...but I'm itching to give all my VAST audio training a go ASAP! :) - jim
Subject:RE: Trouble Activating SF 6.0b Reply by: dhanjit Date:10/6/2002 7:30:52 AM Your best bet is to phone them during their working hours. See here http://www.sonicfoundry.com/support/contactus.asp for details.

Hey,

I've just upgraded Sound Forge Studio 6.0b to full-on Sound Forge and am having a considerable amount of trouble getting the program to function completely.

The key code found within the .reg file I was given with the upgrade doesn't function at all (either by way of installing the .reg file and/or entering the key manually at startup), and I've yet to receive any sort of activation code from SoFo.

Curiously, I've emailed both SoFo's customer service and technical support dept's, and after two days I've yet to receive so much as a confirmation of my emails, let alone a solution to my problem -- and now I'm out $300 with just a demo to show for it :/

I've done my best to make sure I'm not the weak link in the chain -- repeatedly registering SF 6.0b through SoFo's registration page with multiple, and evidently functional email addresses (where, oddly, my key code works fine); installing and uninstalling the program repeatedly; attempting to register both SFSt 6.0b and SF 6.0b with either/both keys; etc...

I'm a big fan of the company, having had no troubles in the past, and I understand they've got a rather small team working on everything...but I'm itching to give all my VAST audio training a go ASAP! :)

- jim