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Subject:GIVE 4.0 users the latest 3.0 build so we can get to work....
Posted by: caldvd
Date:9/18/2002 1:58:46 PM

PLEASE SONIC FOUNDRY!

GIVE US SOMETHING THAT WORKS UNTIL YOU WORK OUT THE ISSUES WITH 4.0!!!!!!!!!

AM I YELLING? YES!

DOES ANYONE AT SF LISTEN?

PLEASE, WE NEED TO WORK HERE, THAT IS WHY WE SPENT OUR MONEY ON YOUR PRODUCT. Do you think we have all the time to work out your programming errors for you?

Give us 3.0, let us get to work, and when 4.0 is all working right, let us get back to working in that version.
Thanks,
Todd

PS, clean install of Win98SE, 366MZ Processor and 128 Megs of RAM (all fine according to system specs on the ACID website, though not ideal, i realize, but still within the "spec")

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Iacobus
Date:9/18/2002 2:05:41 PM

Don't mean to be an a$$ and all, but ACID Pro 4.0 worked fine for me since the first day it was released. Sure, it had some niggling bugs for me, but nothing life stopping. It may be because I'm ruthless when it comes to the shape of my system, but there you have it...

Iacobus

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: nlamartina
Date:9/18/2002 2:07:41 PM

Well um, Cal, you could start by maybe telling us what the exact trouble it is you're having with your setup and giving us more information on your machine, like driver types, versions, chipset, motherboard, video card, processor brand, other software that's installed, what's running in the background, have you update 98 SE, what's happening, what you're doing, etc, etc, etc... No one can help you unnless you're first more clear about things.

- Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Jacose
Date:9/18/2002 2:12:25 PM

366mhz?????

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/18/2002 2:13:24 PM

Well, given the ammount of posts (this is starting to sound like a a multi-tap delay) where people are having problems, I'd say that it is not a system thing. Look at the guy with the 2Ghz P4 with a Gig of RAM having problems.

Granted, system cleanliness is a major factor, but I've run far more processor intensive apps with little or no trouble, which leads me to believe it is a problem with ACID.

If it is so dependant on a CLEAN system, or a particular setup, soundcard, etc, then they should make this part of the system specs page. I'm sticking to the system specs, and the product does not work. Plain and simple. Clean install, nothing else on the system but ACID 4.0 the RAM meter never gets above 14% but it still hiccups, clicks, and won't finish rendering a mix I spent hours on.

I DON'T MEAN TO BE AN ASS but, "it works on my machine therefore it is NOT ACID" is NOT VALID LOGIC.

Todd

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/18/2002 2:30:46 PM

Directly from the SONIC FOUNDRY WEBSITE:
System Requirements
300 MHz processor
Windows-compatible sound card
CD-ROM drive
Supported CD-Recordable drive (for CD burning only)
64 MB RAM (128 MB recommended)
60 MB hard-disk space for program installation
Microsoft® Windows® 98SE, Me, 2000, or XP
Microsoft DirectX® 8 or later (included on CD-ROM)
Internet Explorer 4.0 or later (version 5.0 included on CD-ROM)

I AM ADHERING TO THESE SPECS. ANY OTHER THING I.E. CHIPSET, DRIVERS, etc. IS A MOOT POINT. IF THESE THINGS ARE SO DAMN TOUCHY THERE SHOULD BE A LIST OF APPROVED SYSTEM CONFIGS (LIKE THEY HAVE ON MATROX's SITE). THIS WAY PEOPLE CAN CLEARLY SEE THEY HAVE A SYSTEM THAT IS NOT GOING TO WORK (OR IF IT DOES WORK, NOT THAT WELL). SO FOR MY MONEY, I SHOULD GET A PRODUCT THAT WORKS WITH THE ABOVE SPECS OR THEY ARE MISLEADING THE PUBLIC WITH THAT PAGE OF SUPPOSED SYSTEM SPECS.

I'm using the program in the most BASIC of ways, other than the 5.1 Surround Mixing. I'm NOT using any effects, I'm NOT using VSTi or DXi. I've only got 10 to 12 tracks and they are all ACID loops (not homegrown samples) I'm not recording directly into ACID, just using the stock stuff and all the functions work (besides the constant crashing) so I can spend hours making a killer track only to have it crash when it is Rendering the final 5.1 mix. WHY?
Todd

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Iacobus
Date:9/18/2002 2:43:17 PM

Any DAW user knows the best setup is a bare bones setup—nothing really other than what you need for video/audio production, including hardware and software.

Because nobody (unless they're a power user) is willing to be more specific with what's in their system, I can't really be of much help on a peer-to-peer level. I will tell you what's in my system:

(I custom-built this system.)

PIII 800EB MHz
384 MB PC133 SDRAM
ASUS CUSL2-C motherboard
ATI Radeon 32 MB DDR (AGP)
Linksys EtherFast 10/100 LAN card
M-Audio Audiophile 2496
M-Audio USB Duo
Windows XP Home Edition Service Pack 1

ACID Pro 4.0
Sound Forge 5
Batch Converter 5.0

Other than the ubiquitous Microsoft apps like Windows Media Player, my software:
iZotope Vinyl 1.5
OhmForce Frohmage DX
BulletProof FTP
GenEdit 1.5 (software that communicates with my guitar effects processor)
QuickTime 6
RealOne Player
WinZip 8.1

As I've said before, I realize that there are people with a similar or even better setups that are having problems with ACID 4.0. My first reaction would be to update video card and soundcard drivers. If both were done, try lowering or turning off video acceleration; video cards are typcial system bandwidth hogs. Video drivers also happen to be the leading cause in software problems. (I can vouch for this one with earlier ATI CATALYST drivers for the Radeon causing ACID Pro to not launch at all.)

If that doesn't work? What software is installed and running in the background, like software firewalls, antivirus and other utilities? Instant messengers? Always disable or turn these apps off. Even better? Don't use them or get a cheap PC to run them on separate from your DAW.

Try also uninstalling and reinstalling ACID 4.0.

Get the latest updates for Windows at Microsoft's Windows Update site.

I would next ask how long it's been since the system's been formatted—clean, not some restore. If it's been close to a year or more, I would suggest formatting. Windows 9x is especially prone to becoming unstable over time.

Iacobus

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Ted_H
Date:9/18/2002 3:29:30 PM

Does it crash at the exact same spot (i.e. 20%) each time? I had a guy the other day who had a file in one of his projects that was corrupt or something. Each time he would render the project, it would crash. If he muted the track or removed the file from the project, it rendered fine.

Ted

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Maruuk
Date:9/18/2002 3:35:26 PM

Jacose is right as usual--366mz doth not a functioning system abet. The posted min specs are nonsense, might as well get used to that now. Sue 'em if you can't take a joke. Not that 4.0 works for anybody but doc there, it doesn't--but pick up a dirt cheap 1.8 P4 on a closeout before you make a serious attempt at computer music.

My rule of thumb is, any system config that can run 4 or 5 of the major current rev music apps just fine ought to run Acid--if it doesn't, that's SOFO's bad. Creating some goofy code that requires a high-end squeaky-clean dedicated DAW to function without crashes and glitches runs totally counter to the funky, fun-loving Acid community that has always run Acid on all kind of junky rigs. I won't even tell you what environment I just ran 3.0 in--it was like an electronic Animal House complete with a toga party going on in the registry--and what happened with the product? Just won me an Emmy.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Jacose
Date:9/18/2002 3:38:09 PM

ANY OTHER THING I.E. CHIPSET, DRIVERS, etc. IS A MOOT POINT

actually youre wrong...this could mean alot, especially video drivers.

first off, 300mhz is the MINIMUM requirements for Acid to run at all. as maruuk mentioned, this hardly means that it can take advantage of all the features. you are slightly above 300mhz. A decent audio PC will have at least 800 mhz on it. you can get one of those for 50 bucks...I mean for maruuk's sake... youre doing 5.1 with 10 acid loops on a 366mhz box??? something just doesnt sound right here.

your problem is not realtime however, it is in render mode, which should run fine even on a 100mhz PC. (although this would take a loooooong time.)

So, what seems to be the problem to me are corrupt files or plugins.

what is the sample rate of all your files used, and what plugins are you using..you mentioned you werent using VstI or Dxi but you didnt mention if you were using effects plugins.

--oh yeah thats right.... how much hdd space do you have... with an old system such as that I wonder....do you even have a math co-processor???? lol--- jk jk
with an older system like this, are you having problems with any other programs???


BTW, lose the caps, you look like a moron.

---no PC tech, just trying to help.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Maruuk
Date:9/18/2002 3:47:27 PM

Jacose--Yeah but he also is getting "hiccups and clicks" which is a classic biproduct of "weenie processor". I had a a 600mz Celeron which was totally ugly with Acid which mostly went away with a 1G Athlon.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Jacose
Date:9/18/2002 3:48:24 PM

Jacose--Yeah but he also is getting "hiccups and clicks" which is a classic biproduct of "weenie processor". I had a a 600mz Celeron which was totally ugly with Acid which mostly went away with a 1G Athlon.

tru fact tru fact... I overloooked that at first...

but why would the rendering process fail??? i dont get it....

I mean I remember having Acid 3 on my 233mhz pentium II MMX and I would have wickid pops and cliks but I could still render!

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Tinman
Date:9/18/2002 4:06:52 PM

Just to offer up my own experience with 4.0 on a low end PC - I was running Win98 on a Celeron 433 with 320Mb RAM. I had a fairly simple project with 12-15 tracks and 5-6 effects. My system would skip, stutter and not play the track during certain portions where there were several FX active. Then if I hit the stop button, ACID would lock and have to be restarted. (Thank God for the autosave). I upgraded to a Celeron 800 for about $50 and the project plays without a hitch. The number of features and level of complexity for a project will be limited on a lower end system, especially running Win98.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/18/2002 4:08:33 PM

This machine has a 20GB harddrive, I've run countless other apps that demand just as much if not more power with not a single problem. To make sure, I re-formatted, re-installed Win98SE, had only ACID 4 running, and still have these problems.

Sue them if I can't take a joke? Yea, right, over $250 bucks? I'm just giving a really simple solution for us professionals working in studios everyday to make some simple tracks to use in our video productions (without spending all day, paying a composer, etc). That is the point behind much of this software. This obviously can be done now with Acid 3, which I'd like to use until they work out the issues.

I'm not using any effects.

To quote Maruuk:
My rule of thumb is, any system config that can run 4 or 5 of the major current rev music apps just fine ought to run Acid--if it doesn't, that's SOFO's bad. Creating some goofy code that requires a high-end squeaky-clean dedicated DAW to function without crashes and glitches runs totally counter to the funky, fun-loving Acid community that has always run Acid on all kind of junky rigs. I won't even tell you what environment I just ran 3.0 in--it was like an electronic Animal House complete with a toga party going on in the registry--and what happened with the product? Just won me an Emmy.
----End quote

But he is commenting on ACID 3.0 which works under the most simple of environments. This version of ACID is obviously Not Ready for PrimeTime, and I wish people would stop bashing those of us for having older systems (that work fine when using any other apps).

BTW, Jacose, if you can find me an 800MHZ PIII for $50 bucks, I'll take it... ;0
Todd

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: nlamartina
Date:9/18/2002 4:38:13 PM

ANY OTHER THING I.E. CHIPSET, DRIVERS, etc. IS A MOOT POINT. IF THESE THINGS ARE SO DAMN TOUCHY THERE SHOULD BE A LIST OF APPROVED SYSTEM CONFIGS (LIKE THEY HAVE ON MATROX's SITE).

Ummm.... how about no, that's incorrect. There have been a number of problems that have been discussed in these forums regarding hardware and some simple oversites by the people that program the drivers (chipset, video card, instruments, etc.) that can cause Acid (as well as any other program) to fail. This business that any other system spec is moot is ridiculous. We ask this information of you and other people because there are certain combinations of hardware and/or software that we know of that can cause problems, ie, user-specific configurations that we know will fail. Anything that fails across the board, Sonic Foundry notes in their FAQ. Not only that, but we ask this information to get a clear picture of what exactly you computer is like, since we can't be there physically with you to poke and prod at it. Forgive us for wanting to be clear about things.

Bottom line, if you want help getting your copy of Acid to run, swallow the pride and just entertain the notion that it may be your setup that's the problem. With more information, we'll be able to pinpoint either user behavior or application error as the problem. Or you can just pout and type in caps some more. This is a peer to peer help forum, so don't bite our heads off for trying to help.

- Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: groovewerx
Date:9/18/2002 4:41:10 PM

i've got an unused retail celeron 1000 for $50

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: nlamartina
Date:9/18/2002 4:45:50 PM

No, the minimum specs are realistic in terms of how they're used in the rest of the computing world. Minimum specs do not equate to "you can use all parts of the program without a problem using this". When you buy any piece of software and check the minimum specs, you should know that if you use such a setup, it'll be workable, but you won't be happy in the process. When you look at the graphics on the back of a game box, you won't see screen caps of it running on minimum specs. When you see speed reports for a photo editing program, it's not for the minimum. This is no different. The minimum specs quoted for Acid should allow you to run a decent-sized audio project with maybe a couple MIDI DLS tracks and minimal FX. I used to run Acid 3 on a 450 with 128 MB of RAM, along with internet, word processing, games, and the rest. Not a dedicated DAW, but it still ran decent, so I know what I'm talking about.

Cal, because I'm a nice guy, I'll look up some system prices for you when I'm done with class. You can land a 1-2 GHz machine for cheap if you know where to look.

- Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Rockitglider
Date:9/18/2002 5:30:34 PM

Just won me an Emmy.
Maruuk,

Do you have any links to your music, I'm interested to hear you creations.

See ya, Rockitglider

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/18/2002 6:26:22 PM

Thought you might like to know that after a volley of e-mail's with tech support, I was responsible for uncovering a BUG in ACID 4.0. This bug has to do with the LFE filter causing crashes.

"Looks like you have run across a bug in the LFE Filter code.

You can get around this bug in Acid 4.0 by disabling the LFE filter -
go to the "File" Menu, select "Properties", select the "Audio" tab, and
un-check the "enable low-pass filter..." checkbox. Your render should work
properly thereafter."

Unfortunately, this did not work as expected, and the render still stoped at 35%. I'm going to try the other things mentioned here (disabling tracks, muting, graphics accelerator, etc). I'm also going to resample everything to 48K so that it doesn't have to do this step during the render.

However, I just got another email back from Tech Support and they say:
" Looks like another potential bug (deallocating a bad pointer) - not the
same as the LFE filter problem. "

So perhaps it IS the app and NOT my setup after all....

BTW, I was successful at rendering a project that is 45 seconds, but not this one, which is two minutes. Go figure....

Hey Groovewerks, is that just the processor or the whole box?
Todd

Subject:OK, NIck and Iacobus...
Reply by: waynegee
Date:9/18/2002 7:39:58 PM

I love ACID as much as the next guy and I understand your protectiveness/defensive/fanatical posture but unfortunately ACID 4 IS the problem.

I just bought a PowerSpec computer specially set up for audio. Here are the specs so these won't be in question:

Processor - Intel® Pentium® 4 Processor 2.40GHz
System Board - Intel® D845EBG2
System Memory - 1 gig composed of 4 - 256MB DDR266 SDRAM 184-pin DIMMs (expandable to 2 gig)
Diskette Drive - 3.5" 1.44MB Floppy Disk Drive
Hard Drive - 100GB ATA/100 7200 RPM
CD-RW Drive - LiteOn 32x12x40x CD-RW Drive
DVD-ROM Drive - LiteOn 16x DVD-ROM Drive
Video - GeForce2 MX-200 (32MB Onboard)
Sound - Creative Audigy Platinum
Modem - 56K V.90 Modem MDP3880
Ports/Connectors - PCI to Firewire/IEEE 1394 Card - 3 ports
USB 2.0 - 6 ports
OS - Microsoft®Windows XP Professional Edition

You get the picture. Nothing is installed on this except WinXP, no proprietary crap. I install SONAR and pull up a project I'm working on which has 63 tracks of audio, various plug-ins from SoFo, Waves, TC Elec and a Wave Arts Track Plug on EVERY track. The CPU meter NEVER gets above 17%...EVER.

I say "well, this is going pretty sweet...let's try old ACID 4.0 and see what's what." I install it and set it for a new project. Crashes on open...twice. Ok...no problem. I reboot. No crash on open. Good. I start looking for loops with the Explorer...what's this...the system is frozen?!?! Hmmm, ok...well...let's reboot again. Loops...explorer...oof...frozen. Oh well...I know...I'll record some guitar ideas I got...I press record and ACID just shuts down...no alerts, no warning, just bye-bye...woah. Try it again, same. Try it again, same. Try it again, same. Open SONAR, start new project, record guitar, loops found...no problem.

Ok, then...let's install Nuendo, I need to mix the 63 track project. I could mix in SONAR but I wanna see what the computer can handle. I load up the tracks and start mixing...let's check the CPU meter, shall we? Hey! 14%! Let's add a few more tracks for shits and giggles...we're up to 70 tracks...no probs yet. Up to 80 now...still no problem.

Ok, last trial for Acid 4.0. Let's import the same tracks and see what happens. 5 tracks...so far so good although CPU meter is at 45 percent...howzabout another 5 tracks...uh oh...we gots some cracklin' and poppin'. How about the Track Plug....oh...I see only three tracks can handle it before we got a shutdown...oh well...I think it's not my system, guys. So no matter what rationale you come up with now, three things remain:

1) SoFo has GOT to get ACID much more stable.
2) SoFo has GOT to get ACID much more efficient (with respect to CPU cycles)
3) SoFo has GOT to figure out what the optimum specs are for ACID to run.

Please don't tell everyone that they are the problem because that's not the case. AND I don't understand the rationale on how if my system ran Acid 3 with ZERO problems, along with other apps(Reason, SONAR, Nuendo, etc.)and then a new app comes along (be it ACID or whatever) and won't run...that it's my system's fault? Can you help me with this 'cuz either I'm really fuckin' stupid or I'm just misunderstanding your stance. I'm starting to take it personally(my problem, I guess...). Ya keep saying "we're only trying to help"...well, if you're idea of help is telling everyone their shit is raggedy, then you know what?................................................................................... don't help.

Waiting for clarity,
WG

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Jacose
Date:9/18/2002 8:08:18 PM

BTW, Jacose, if you can find me an 800MHZ PIII for $50 bucks, I'll take it... ;0

sorry I just got it....

Subject:waYNEGEE!!!
Reply by: Jacose
Date:9/18/2002 8:10:53 PM

yo man, I totally agree with you!!!

this is NUTZ!!!!!!

MAKE ACID MOER STABLE!!~!

Subject:RE: waYNEGEE!!!
Reply by: Maruuk
Date:9/18/2002 8:27:45 PM

wayne told it like it is. Dude said it all.

Subject:RE: OK, NIck and Iacobus...
Reply by: waynegee
Date:9/18/2002 9:20:58 PM

Now, in all fairness to SoFo, when Cakewalk changed the object model of what was ProAudio to Sonar, the fit hit the shan, if you know what I'm sayin'. SONAR 1.0 was BLOODY as hell...talk about crash-prone...oof. SoFo is changin' Acid's object model(although the focus/specificity of Acid, philosophically and fundamentally reamins the same)so there are and will be bugs to work out. Somebody compared Acid to Emagic and Steinberg's implementation but one point was overlooked: we need to take into consideration the sheer number of rev's that each product has released(not to mention service packs and upgrades). That doesn't let SoFo off the hook but at least there is understanding. They know what they gotta do. (I hate to see the reviews though.)

Subject:Let's get something strait...
Reply by: nlamartina
Date:9/18/2002 10:04:08 PM

Wayne, Jacose, and Maruuk if he'll listen,

Let me make this clear: I never once said, and never will claim that all Acid 4 problems are user related. Ever. Same goes for Iacobus. Believe me, we both have extensive knowledge of the bugs in Acid 4. If only you could see the irony in this situation.

Anyway, as with any case, I have always recommended a person first look at their setup purely to weed out user-specific problems in an attempt to pinpoint a possible bug in the program. Are we clear on this? If you can verify that you're not exhibiting any destructive behavior toward the machine, and your setup is clean as far as you can tell, then yes, you've probably spotted a bug. In that case, document it to reproducible behavior, and submit it as a bug to tech support. That's all I've ever asked of anyone. Good Lord, why are you all so sensitive about this? Did you know Acid crashes occasionally on my computer too? Oooo! Shocker!

Concerning your system, I'd like to know a couple things:
1. Did you install the service pack?
2. Does the Audigy have a client program that runs in the background?
3. What driver model are you using? (WDM, ASIO, etc)

Concerning the CPU usage, the meter for Windows is misleading because the new Acid engine uses the spare cycles for luxury tasks, such as keeping the meters refreshed. So even if CPU is high, it doesn't necessarily mean Acid's going to bottom out.

1) SoFo has GOT to get ACID much more stable.
Yes, and the new build will fix that.

2) SoFo has GOT to get ACID much more efficient (with respect to CPU cycles)
Partly, and partly not. Read the above.

3) SoFo has GOT to figure out what the optimum specs are for ACID to run.
1 Ghz, 256 MB RAM, two hard disks, Win XP/2K, soundcard with good drivers. There's my opinion of an optimum, not a minimum.

There. Take it or leave it. I've never had a problem with you before Wayne, and I'd like us not to start this. I have not once told anyone their computer setup is crappy or trashy, or that they're incompetent, or that they're stupid (concerning this subject). If I did, point it out and I'll write that person a personal e-mail and apologize for my apparent insensitivity. All I've ever done is ask people to explore all options, and the most efficient means to do that is to first rule out user/configuration problems. Okay? Is everyone clear on this? It's not about you personally. It's about the hardware and software. There is no need to be sensitive about this.

Can we drop this now and get back to peer-to-peer support?

- Nick

Subject:RE: OK, NIck and Iacobus...
Reply by: SHTUNOT
Date:9/18/2002 10:19:56 PM

Guys...Its still just 4.0. Not 4.0g PB2 version:y: revision7 build666[Cubase anybody ;)]. I've seen worse and I tell ya this doesn't look sooooooooooooooo bad as everyone is making it out to be. BUT it will be if MOST of these bugs arent squashed soon!

Just keep sending support detailed info on your specs+bugs you've found in acid which will in effect ensure a huge jump in stability in the first revision...and so on...and so on...Its just business as usual to me.

caldvd...Do you own 3.0 as well or did you just buy acid recently? I do agree with you though. If you don't have 3.0g to fall back on then it would be cool of sofo to give you and others a "temporary" keycode so that you could use version 3 to get the job done untill 4.0 is ready. Just keep sending support your bug list as myself and others are doing. Take care. Later.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: PBSound
Date:9/19/2002 3:26:50 AM

I don’t think that is such a bad idea, having a working Pro application while we wait for SF Acid Pro 4 to work. Give us Acid Pro 3 please.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: skysurfer
Date:9/19/2002 4:10:41 AM

Stop this nonsense discussion please, 4.0a is on the way.
Trust in Sonic Foundry, the number one media solutions company.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: PHATDRUMS
Date:9/19/2002 7:40:46 AM

skysurfer please tell me that your last post was tongue in cheek!

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: waynegee
Date:9/19/2002 10:16:23 AM

I don't get this post...what happened to everybody's Acid Pro 3.0?????? Did they all disintegrate on release of Acid 4.0 or something? Not mine...works grrrrEAT! The latest build/update is on the updates page here on the site. If you have a registered/legal copy, then go get it and uhh, get to work.

SoFo already gave us a working(great, actually) version of 3.0. That's all they are responsible for. Or do you not have a copy of 3.0...you started with 4.0 and you want SoFo to "give" you a copy of 3.0? Is that the deal?

Hmm...This is the weirdest post...

Subject:To PHATDRUMS :
Reply by: skysurfer
Date:9/19/2002 10:25:16 AM

how would i dare ?

Subject:RE: Let's get something strait...
Reply by: waynegee
Date:9/19/2002 10:26:26 AM

Oh, I see...it's still my gear...hmmm.

Well, the only thing you got me "strait" on is that you have NO objectivity. NO, you never came out and said it was our "crap" gear...it's your writing tone...it's the insinuation that "I'm not having any problems so it couldn't possibly be anything but....your crappy gear". All these folks on this forum having roughly the same problems and all you can pull outta your ass is "well, life is good here...check your gear 'cuz, heh, my shit works".

I get that tone from you, Nick, whether it's kX drivers, what VSTis someone is using or this almost-done software. I've done some beta testing too but I never lost my objectivity. No, we are not going to start anything...this is my last post on this topic and the last time I address you in this manner. So don't worry. No more help or favors needed. Get over yourself.

Subject:RE: Let's get something strait...
Reply by: nlamartina
Date:9/19/2002 10:46:29 AM

Very well Wayne. I regret there has to be this disagreement. I really truly have never intended to offend anyone, nor do I feel that I'm being nonobjective on the subject. Rather, I'm simply trying to be thorough. Like I said, Acid doesn't run perfect on my machine either. There have been several posts of mine in which a user has reported behavior that I've been able to confirm is a bug, since the same occurs on my machine as well. Check my previous posts and see. I don't really even think I did a "my setup works so what's the matter with yours" post, cuz I don't see that as a particularly helpful response, unless of course I use it to relate to another user and see if there's some commonality that may assist either one of us in solving a problem.

If my means are pissing people off, I at the very least need to reevaluate my demeanor if I intend to contribute at the expectation that people will listen. I'll do that much. I'll also be out of town for four days, so hopefully things will cool off until then. This will be my last post on the subject as well.

- Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: Djipy
Date:9/19/2002 11:05:18 AM

I won't have the time to read all the answers about this message.

But I would say 2 things :

- Careful (and professional) users should always keep old versions in a safe place
to restore it, if needed

- Most people upgrade in a hurry, even if they don't really need the new release.
It's often a mistake : software behavior is so unpredictable !


Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: migaloo
Date:9/19/2002 11:10:01 AM

I agree, but pro4 projects,and all of mine are now, will not open in Express 2

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: dkistner
Date:9/19/2002 11:10:08 AM

I held off buying Acid until (a) 4.0 came out and (b) I was able to get it for the discount (it was completely out of my range otherwise). But if I DID have 3.0--and for those of us who do already have it--can it be safely installed alongside 4.0?


Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: dkistner
Date:9/19/2002 11:13:10 AM

Speaking of discount...I guess it's worth having to put up with the aggravation of all the bugs in return for the deep discount SOFO kindly extended to us. Assuming the updated version will be a free download, of course.


Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: nlamartina
Date:9/19/2002 11:19:49 AM

App revisions (a to b to c, etc) with Sonic foundry are free. Upgrades (1 to 2 to 3, etc) are not.

HTH,
Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: nlamartina
Date:9/19/2002 11:19:51 AM

Yes, they can coexist on the same machine, although some people, for reasons still unknown, experience Acid 4 running better when Acid 3 is first uninstalled, the registry wiped of all SoFo references (only if you don't have any other SoFo apps installed), and then Acid 4 being installed alone. I can't confirm this personally, but there has been a number of posts that corroborate this information.

HTH,
Nick

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/19/2002 11:23:30 AM

waynegee wrote:
"SoFo already gave us a working(great, actually) version of 3.0. That's all they are responsible for. Or do you not have a copy of 3.0...you started with 4.0 and you want SoFo to "give" you a copy of 3.0? Is that the deal? "
----
Yes, that is the deal. Never bought ACID 3.0...and am very interested in it because everyone here says it works perfectly (unlike 4.0).

Scenario:
If I paid for a car to get to work, and everytime I got into it, it turned off and didn't go anywhere, the car company would step up and get me something that works. Since the model that I bought is currently undergoing a RECALL, they were smart to give me a working LAST YEARS MODEL no questions asked because....the customer is always right.

SoFo knows there is an issue, SKYSURFER, why should we be penalized and have to WAIT for 4.0a? I have clients who need 30 seconds of music, 60 seconds of music, etc. That is why I bought this software for my professional studio. ACID 4.0 PRO. Unless this stands for PRO-SUMER, I'm guessing that SoFo wants studio owners using this stuff. All I'm asking for is a free DOWNGRADE, so I can make some dough while I wait for them finish up 4.0.

Is that too much to ask?
Todd


Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: skysurfer
Date:9/19/2002 1:03:10 PM

Hi Todd,
we should not make things more complicated as they are.

SOFO are busy making this update, we shouldnt bother them with unnecessary personal problems or any subjective ideas.

ALL THIS IS ONLY SLOWING DOWN THE DEVELOPMENT PROCESS OF 4.0 !
(AND THE RELEASE OF 4.0a)

So please leave them alone and spare them any waste of energy going in wrong directions (cf. Rewire and other blabla)

RETRO-DEVELOPMENT is for sure the wrong way !!

Be happy to get your hands on this 4.0a soon.

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: PBSound
Date:9/19/2002 1:07:24 PM

yes "RETRO-DEVELOPMENT" is what V4 of Acid is now!

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: skysurfer
Date:9/19/2002 1:15:22 PM

STUPID......

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: caldvd
Date:9/19/2002 1:43:53 PM

...no developement, more like....

SKY: I don't think it would take too much time to send us an email with a reg number for a product that works. A solution that doesn't cost any money, and would make me a happy customer. Customer service can do that. Not the programmers working on the fixes. So no worry to the wonderful "out any minute" 4.0a. How do you know it will be out any minute? Do you work for SoFo? Are you telling me I should just buck up and wait because SoFo sold me a lemon product? What if it still has bugs that make it worthless when 4.0a comes out?

With my DSL connection I could be getting back to work in minutes. But instead, I'm stranded here with my purchase of this product.

The request remains the same: Give 4.0 users 3.0, something that works.
Thanks,
Todd

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: MyST
Date:9/19/2002 2:04:54 PM

I haven't upgraded to 4.0 just yet, so I'm still working with A/Pro 3.0. That being said, I should probably be the first to ask SoFo to refuse your request.
However, I think a LIMITED TIME, full version of AP 3.0 would probably be a good move overall. The person would just have to supply SoFo with their serial number for 4.0. That person would be able to get work done, and it would also take some weight off the developers shoulders (buy them a few more days to fine tune).
In the end, why should I be pissed? The customer isn't going to have anything more than what he paid for(actually, a little less), and in +/- 30 days, he can't use it anymore anyways.Besides, why would he, he has 4.0a.

¢¢

Subject:4.0 projects won't open in 3.0
Reply by: Chienworks
Date:9/19/2002 3:46:05 PM

The .acd file format for 4.0 is NOT backwards compatible. Even if you were to get ACID 3.0 running on your computer, you wouldn't be able to use it to open any .acd files that have been saved with version 4. With this in mind, would version 3 still help you?

Subject:RE: 4.0 projects won't open in 3.0
Reply by: caldvd
Date:9/19/2002 4:04:44 PM

Chienworks,

Yes.

Thanks,
TEK

Subject:RE: 4.0 projects won't open in 3.0
Reply by: AgentS
Date:9/19/2002 4:20:10 PM

my opinion is that acid revolutionises the way you can make music, it`s interface is groundbreaking and things that are cutting edge always evolve to even greater things, we are on the quisp of a musical revolution contribute take part and be proud - in a few years time when everyone is using acid to make music, when it`s rock solid and more stable than workbench on an Amiga500 we can be considered as pioneers!!! ;)
I know all this because my gypsy auntie is a psychic

Anyway, right now we should be making and transmitting our tones HAIL THE SONIC REVOLUTION (courtesy M.A. Banks) the bugs are not that much of a pest, surely.

Before anyone says bye-the-way I AM heavily into Acid 1/2/3 & 4 :)

Subject:RE: GIVE 4.0 users the latest 3.0 build so we can get to work....
Reply by: SonicJG
Date:9/19/2002 10:21:54 PM

caldvd-

just a quick note, since i'm not sure whether matt posted or not, but i'm pretty sure if i understand what your problem was (5.1 render crash), he just fixed it. :)

here's to 4.0a.

best,
joel

Subject:RE: 4.0 projects won't open in 3.0
Reply by: skysurfer
Date:9/20/2002 2:22:31 AM

agree 100%
acid is the same kind of drug as Amiga 500 that kept me from sleeping weeks over weeks.... and do you remember acid 1.0 ?

Subject:RE: 4.0 projects won't open in 3.0
Reply by: DataCowboy
Date:9/21/2002 11:51:46 PM

Ah, I remember Acid 1.0. The best softare purchase I ever made in life (with Cakewalk 2.0 a close second). We accepted an opening slot for electronic music show but didn't have any songs written (the previous band had just broken up) and needed about 35 minutes of music (and ambient wasn't an option) in 6 weeks. I had already spent 2 weeks just trying to finish one loop-based piece because of the time involved in re-tempoing, quantizing, rearranging, because I hadn't really done loop-based music before. Miracle of miracles I get Acid and the sh*t starts flying. 35 minutes no problem. 35 good minutes? Well, that might be debated, but it wasn't the software that was the limiting factor there. =)

Hex
www.freesidemusic.com

Subject:RE: 4.0 projects won't open in 3.0
Reply by: skysurfer
Date:9/22/2002 1:43:16 AM

yeah 1.0 was like a miracle, fascinating in all this static audio-midi world

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