Subject:Beatmapper in Acid 4 crashes

Posted by: chocko

Date:8/28/2002 6:47:43 PM

Wrote tech support a few days and no response yet...anyway, has anyone else had this problem?

just installed Acid 4, and *every* time I start the beatmapper it crashes Acid with the below error information. Doesn't matter how big the sound file is or whether its mp3 or wav.

OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 3 Build 2195
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Computer Corporation
System Model Dimension 8200
Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1894 Mhz
BIOS Version 09/18/01
Total Physical Memory 523,280 KB
Available Physical Memory 322,548 KB
Total Virtual Memory 1,798,800 KB
Available Virtual Memory 1,266,632 KB
Page File Space 1,275,520 KB
M Audio Delta-44 WDM Ver: 5.10.0.27 Date: 04/11/2002

----------------

Sonic Foundry ACID Pro 4.0
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) READ:0x4D8 IP:0x113103A
In Module 'acid40k.dll' at Address 0x1000000 + 0x13103A
Thread: GUI ID=0x880 Stack=0x12B000-0x130000
Registers:
EAX=00000000 CS=001b EIP=0113103a EFLGS=00210216
EBX=0012c098 SS=0023 ESP=0012b66c EBP=0012c078
ECX=0012c5b4 DS=0023 ESI=00000000 FS=0038
EDX=00000001 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
0113103A: 8B 86 D8 04 00 00 33 DB ......3.
01131042: 3B C3 57 89 5C 24 10 74 ;.W.Stack Dump:
0012B66C: 05542F38 05490000 + B2F38
0012B670: 0012C078 00030000 + FC078
0012B674: 0012C098 00030000 + FC098
0012B678: 77E11623 77E10000 + 1623 (USER32.DLL)
0012B67C: 00000578
0012B680: 00000000
0012B684: 05542F38 05490000 + B2F38
0012B688: 0012C098 00030000 + FC098
0012B68C: 00000001
0012B690: 0012B6C0 00030000 + FB6C0
0012B694: 77E1254F 77E10000 + 254F (USER32.DLL)
0012B698: 00000000
0012B69C: 05542F38 05490000 + B2F38
0012B6A0: 0012C098 00030000 + FC098
0012B6A4: 00000000
0012B6A8: 0012B698 00030000 + FB698
> 0012B6B4: 77E62738 77E10000 + 52738 (USER32.DLL)
> 0012B6B8: 77E12580 77E10000 + 2580 (USER32.DLL)
> 0012B6C4: 0102939B 01000000 + 2939B (acid40k.dll)
0012B6C8: 00000000
0012B6CC: 00000001
0012B6D0: 00000000
0012B6D4: 00000000
> 0012B6FC: 77E11D0A 77E10000 + 1D0A (USER32.DLL)
> 0012B748: 7C013C02 7C000000 + 13C02 (MSVCR70.dll)
> 0012B758: 77E145AD 77E10000 + 45AD (USER32.DLL)
> 0012B768: 77E145BD 77E10000 + 45BD (USER32.DLL)
> 0012B774: 00650042 00400000 + 250042 (acid40.exe)
> 0012B778: 00740061 00400000 + 340061 (acid40.exe)
> 0012B77C: 0061006D 00400000 + 21006D (acid40.exe)
> 0012B780: 00700070 00400000 + 300070 (acid40.exe)
> 0012B784: 00720065 00400000 + 320065 (acid40.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: chocko

Date:8/28/2002 6:52:24 PM

p.s. I still have Acid 3.0 installed so as a workaround I can beatmap each track in 3.0 then add it to my 4.0 project. Everything else I've tried in 4.0 seems to work.

darrin

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: PBSound

Date:8/28/2002 7:06:22 PM

Do you mean the chopper as I have that same problem there and I know that tech support is aware of the problem.

I am useing Windows 2k SP3!

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: chocko

Date:8/28/2002 9:40:46 PM

Nope. Chopper works fine. Beatmapper comes up when u load a track, then after you press Next twice, the program crashes. Another way to cause the error: Pull up Properties on a track. Change track type to Beatmapped, click Stretch, click Beatmapper Wizard, then any button you press causes the crash. Weird!

d

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: bitbopper

Date:8/28/2002 11:38:11 PM

Hi there! Just got ACID 4 tonight! ($200 only, just too great!) I haven't test road it fully yet but I'm getting there.

I tried that beatmapper thingy here (with an mp3),followed your steps and it didn't crash on mine and neither did the chopper. It must be a system thingy.

Pat

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: chocko

Date:8/28/2002 11:43:21 PM

d'oh!

...hoping someone from SF sees this and knows how to read the error dump...

:)

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: SonyNateM

Date:8/29/2002 10:15:02 AM

chocko,

This is pretty strange. I've been using the beatmapper throughout testing on all supported versions of Windows and havent crashed as you describe. What make/model of video card do you have? What other software is running in the background on your machine?

Nate

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: Sony_fshotwell

Date:8/29/2002 3:29:19 PM

Chocko,
Are you using the ASIO drivers, or Wave drivers? If you're using the ASIO drivers, could you try switching to wave and see if the crashes go away (Options->Preferences->Audio->Audio Device Type)? Until M-Audio releases a driver update, there will be problems using their Delta cards in ASIO mode in ACID 4.

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: chocko

Date:8/29/2002 9:25:36 PM

Hi-

I tried switching to Classic Wave and the same error occurs. This time I simply opened an mp3, and when the beatmapper dialog popped up, I hit cancel and THEN the error occurs. Seems strange that the sound driver would be involved at that point. As I said before my installation of Acid 3 works great, no problems in the beatmapper there. Is there any way I can isolate the problem? I'll try changing to the VGA video driver to see if that is the problem.



Sonic Foundry ACID Pro 4.0
Version 4.0 (Build 215)
Exception 0xC0000005 (access violation) READ:0x4D8 IP:0x113103A
In Module 'acid40k.dll' at Address 0x1000000 + 0x13103A
Thread: GUI ID=0x778 Stack=0x122000-0x130000
Registers:
EAX=00000000 CS=001b EIP=0113103a EFLGS=00210212
EBX=00122d78 SS=0023 ESP=0012234c EBP=00122d58
ECX=00123250 DS=0023 ESI=00000000 FS=0038
EDX=00000001 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
0113103A: 8B 86 D8 04 00 00 33 DB ......3.
01131042: 3B C3 57 89 5C 24 10 74 ;.W.Stack Dump:
0012234C: 0557FFA8 05490000 + EFFA8
00122350: 00122D58 00030000 + F2D58
00122354: 00122D78 00030000 + F2D78
00122358: 77E11623 77E10000 + 1623 (USER32.DLL)
0012235C: 00000578
00122360: 00000000
00122364: 0557FFA8 05490000 + EFFA8
00122368: 00122D78 00030000 + F2D78
0012236C: 00000001
00122370: 001223A0 00030000 + F23A0
00122374: 77E1254F 77E10000 + 254F (USER32.DLL)
00122378: 00000000
0012237C: 0557FFA8 05490000 + EFFA8
00122380: 00122D78 00030000 + F2D78
00122384: 00000000
00122388: 00122378 00030000 + F2378
> 00122394: 77E62738 77E10000 + 52738 (USER32.DLL)
> 00122398: 77E12580 77E10000 + 2580 (USER32.DLL)
> 001223A4: 0102939B 01000000 + 2939B (acid40k.dll)
001223A8: 00000000
001223AC: 00000001
001223B0: 00000000
001223B4: 00000000
> 00122440: 77F47397 77F40000 + 7397 (GDI32.dll)
> 00122458: 77F473B3 77F40000 + 73B3 (GDI32.dll)
> 0012245C: 77F78020 77F40000 + 38020 (GDI32.dll)
> 00122468: 77E87CB3 77E80000 + 7CB3 (KERNEL32.dll)
> 00122470: 7C01433D 7C000000 + 1433D (MSVCR70.dll)
> 00122490: 77F46F2C 77F40000 + 6F2C (GDI32.dll)
> 001224E8: 77EA1FBE 77E80000 + 21FBE (KERNEL32.dll)
> 00122510: 01090000 01000000 + 90000 (acid40k.dll)
00122514: 001227E4 00030000 + F27E4
00122518: 00000000
> 0012251C: 01090E61 01000000 + 90E61 (acid40k.dll)
00122520: 656C6544
00122524: 43206574
00122528: 69666E6F
0012252C: 74616D72
> 00122530: 006E6F69 00400000 + 2E6F69 (acid40.exe)
00122534: 001227E9 00030000 + F27E9
> 00122538: 77E88304 77E80000 + 8304 (KERNEL32.dll)
0012253C: 0553E6E4 05490000 + AE6E4
> 00122540: 002E0030 002E0000 + 30 (sfspti.dll)
00122544: 00000030
00122548: 00120000 00030000 + F0000
> 0012254C: 77EA1856 77E80000 + 21856 (KERNEL32.dll)
> 00122550: 77E87D08 77E80000 + 7D08 (KERNEL32.dll)
> 0012255C: 01059201 01000000 + 59201 (acid40k.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 005E9074 00400000 + 1E9074 (acid40.exe)
0012FFFC: 00000000

Subject:RE: Beatmapper in Acid 4 crashes

Reply by: Sony_fshotwell

Date:8/30/2002 1:17:59 PM

Thanks to everyone who has posted details on this Chopper/Beatmapper/Track-props crash. I just found the bug, and a workaround.

The bug is in our new list-based-preview code. It crashes when our preview engine (Chopper/Beatmapper/Track Properties playback) tries to 'stop' if the explorer window isn't open.

There are two simple workarounds.

1) Leave the explorer window open. Hit Alt+1 to open it, and then you can tuck it behind one of the other 'views' as a tab, if you don't want to burn screen real estate with it.

2) Turn off the list-based-preview feature. You first need to make sure the Explorer window is visible, or you'll crash disabling the pref. Go into Options->Preferences->Other-> and uncheck "Enable multiple-selection preview in Explorer window". With this turned off, you should be able to avoid the crash whether the Explorer window is open or not.

Very sorry about the inconvenience this bug has caused, and thanks again to all who helped us find it.

Subject:Thanks

Reply by: chocko

Date:8/30/2002 2:09:32 PM

Thanks again Frank for the fast response!!!!

Darrin