Build 444 3D side by side full won't display

3d87c4 wrote on 4/22/2015, 6:32 PM
In build 444 my 3D projects do not display the left image when the video preview preference is set to side by side full (the project setting). Other 3D modes (anaglyph, side by side half, difference...) are ok.

I wanted to export some screen captures, but the left image is missing in the exported jpeg too.

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

Comments

3d87c4 wrote on 4/22/2015, 6:38 PM
oops saving a snapshot when video preview is set to side by side half is also missing the left image. Exporting a snapshot of an anaglyph works ok.

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

John Lewis wrote on 4/23/2015, 6:41 AM
I dont have this problem, i have tried SBS full and half and snapshot
3d87c4 wrote on 4/23/2015, 4:46 PM
That's encouraging, John, thanks.

I opened a support ticket and Sony replied quickly. I just prepared a short example project for them.

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory
 

3d87c4 wrote on 4/23/2015, 5:50 PM
Sony's response:

"Please go to Options | Preferences | Video tab and turn GPU Acceleration of Video processing to Off."

Works fine now.

Whew!

Del XPS 17 laptop

Processor    13th Gen Intel(R) Core(TM) i9-13900H   2.60 GHz
Installed RAM    32.0 GB (31.7 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

Edition    Windows 11 Pro
Version    22H2
Installed on    ‎6/‎8/‎2023
OS build    22621.1848
Experience    Windows Feature Experience Pack 1000.22642.1000.0

NVIDIA GeForce RTX 4070 Laptop GPU
Driver Version: 31.0.15.2857
8GB memory