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Subject:Upgrade specials
Posted by: IAM4UK
Date:7/27/2013 8:46:11 AM

As a long-time purchaser of Sony (and earlier Sonic Foundry) software production tools, I and surely many on these forums received an upgrade offer from Sony for Sound Forge 11, SpectraLayers 2, or the new Audio Master Suite.

The offers include upgrade pricing that is confusing. One could upgrade both applications individually for a hundred less than the special upgrade price to the new Suite.

Question: What does the new Suite include over the applications themselves for that extra expense?

Subject:RE: Upgrade specials
Reply by: MarkWWW
Date:7/27/2013 9:41:28 AM

The pricing does make sense if you consider that many people (unlike you) will only possess one of the two products.

Because you own both the products (SF10 and SL1) you can upgrade both for $150 + $150 = $300.

But someone who only has SF10, say, and now wants both SF11 and SL2 is being offered a special deal of $400 to upgrade SF10 to SF11 and buy SL2 from nothing. (Effectively they get SL2 for $250 rather than the normal price of $350.) It costs them more than you because you already had SL1 and they didn't.

There isn't anything in the Audio Master Suite except SF11 and SL2 - the price difference is all to do with who is entitled to upgrade what.

Mark

Subject:RE: Upgrade specials
Reply by: ErickW
Date:8/11/2013 8:47:23 AM

I recently received an email offer to upgrade my SF 10 Pro license to Audio Master Suite (SF11 + SL2 + other stuff) for $399.95. As I transitioned from the order screens which clearly displayed $399.95 as the price to the shopping cart the base price changed to $499.95 (regardless of choosing the download or packaged options).

Is there a problem with the online ordering system?

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