Here's some answers to this frustrating battle. This is a copy & paste of the emails sent back and forth between a MidiMan tech support and I.
-------------------------------------------------
> > At 05:00 PM 10/26/01 -0700, you wrote:
> > >Hi,
> > >I just replaced a Gadget Labs 8*24 with a Delta
> > 1010. I'm using Vegas
> > >Audio (latest version). For my PC, here's what I
> > have:
> > >AMD Athlon 1.4Ghz
> > >Asus A7V133 motherboard w/VIA KT133 chipset
> > >Matrox G450 dual head 32MB video
> > >640Mb PC133 SDRAM
> > >LinkSys LAN card
> > >HP 9100 CD-RW
> > >
> > >Here's the problem I'm having:
> > >
> > >Sometimes I get static-like clicks and snaps in my
> > recordings that aren't
> > >heard or seen in the waveform while recording, but
> > are heard and seen in
> > >the waveform after stopping the recording.
> > >
> > >Other times, it sounds like a bad cassette
> > tape...warbles and gurgles.
> > >This is also heard when playing back tracks that
> > were recorded before the
> > >Delta was installed.
> > >
> > >Other instances, I hear crackles like you'd hear on
> > an LP.
> > >
> > >Yet there are times that it records perfecly clean.
> > >
> > >Here's what I've tried:
> > >-I made sure that the card was on it's own IRQ. The
> > only thing sharing the
> > >IRQ is the PCI steering.
> > >
> > >-Tried different cables.
> > >
> > >-Put the Gadget Labs card back in and it worked
> > fine without changing any
> > >settings.
> > >Thanks for your help!
---------
>--- "calvinb@midiman.net" wrote: > > If the clicking sounds occur at the beginning of the > > sound and immediately > > after the sound: > > 1. Go to the "M Audio Delta" icon located in the > > windows control panel. > > 2. Click on the "Hardware" tab at the top. > > 3. Uncheck "Reset Rate When Idle" > > If the clicking sounds occur randomly: > > Make sure there are no IRQ conflicts. > > Start by looking at your Irq list on your computer > > by going to "system" in > > your control panel and clicking on "device manager" > > and double click on > > "computer", this will take you to "view resources by > > interrupt request". > > here check your list for the Audiophile 2496. > > IT CAN NOT BE SHARED WITH ANY OTHER DEVICE except > > IRQ steering. IRQ 9 is > > not a very good for high quality audio, use any > > other IRQ if at all possible. > > Make sure that your system resources are not being > > maxed out. You may need > > more RAM system memory. Lower the bit rate and the > > sample rate if the pops > > and clicks disappear then it is definitely a > > resource issue. > > Lower the Graphics Hardware Acceleration to none. > > Right Click on "My > > Computer" icon choose "Properties" then the > > "Performance" tab then the > > "Graphics" button. > > The PCI slot on the mother board may have dust in > > it. Clean it using > > compressed air only! DO NOT USE solvent, or Vacuum > > the mother board! > > Also several news groups have posted this fix: In > > MSDOS.SYS set > > 'doublebuffer = 1' to 'doublebuffer = 0' > > Using the right mouse button Click on "My Computer" > > Icon on your Computer > > desktop. Click on the performance tab and click the > > Graphics button. Set > > "Hardware Acceleration'" to "None'. > > Make sure it is not the software you are using. Use > > Windows Sound Recorder > > to record a simple track. It is located on the > > Programs Menu under > > Accessories and Entertainment. > > Potentiometer (POT) The Volume Knob May Have Dust In > > It. To Fix it Power > > off the speakers and turn the knob back and forth > > from the max to the > > minimum settings several times. Or pull the knob off > > gently and with > > compressed air blow the dust out. > > USB mice can generate pops and Clicks when the USB > > Host controller is > > sharing an IRQ with other devices. > > Noise can be generated by an USB hub sitting right > > beside an audio cable > > going into the sound card. The noise is induced > > through the cable > > especially at 96 KHz Sample rate. > > Too many Applications running in windows back ground > > uses up a systems > > resources very quickly. Hold down the keys "CTRL" > > and "ALT" then tap delete > > 1 time only. Everything listed in the windows that > > pops up except Explorer > > and Systray are extra NON windows Operating System > > programs and using up > > system resources. > > Poor Grounding of Electrical components Internally > > to a computer as well as > > externally such as Air Conditioners, Fans, Heaters, > > Microwaves, etc... all > > can contribute to Pops and Clicks. > > Wrong BIOS settings a UDMA Hard Drive can cause Pop > > and Clicks: If you have > > a UDMA hard drive but have the BIOS set to IDE Pops > > and Clicks will occur. > > Abit KT7-RAID motherboard BIOS set 2 options: 1. > > 'Enhanced chipset > > performance = disable/off' 2. 'Master Pipeline Req = > > disable/off' > > Windows Operating System or The Multimedia CODECS > > may need to be > > reinstalled. To reinstall CODECS that are > > contributing to the problem > > simply go to Windows Control Panel "Add Remove > > Programs" on the "Windows > > Setup" tab uncheck "Multimedia" click apply then > > shut down the computer and > > totally power off. Then reboot and go back to > > Windows Control Panel "Add > > Remove Programs" on the "Windows Setup" tab recheck > > "Multimedia" click > > apply and reboot. > > Multiple driver installations in Windows 98 can > > cause Pops and Clicks. To > > fix this you need to go to safe mode (tap "F8" key > > before while windows > > boots up). In safe mode go to device manager and > > remove all the references > > listed for the Midiman products. > > > > AMD Processor with a VIA Chipset > > VIA chipset with AMD processors and there are fixes > > from the two links > > listed beneath. The problems seems to stem from the > > USB in the BIOS being > > disabled plus there is a file you will need to > > download and run from one of > > these web sites. > > http://www.via.com.tw/drivers/index.htm > > http://www.gainward.com > > Cubase pops and clicks > > Restart computer into "SAFE MODE" (Keep Tapping the > > F8 key while computer > > is booting up) go to "Device Manager" "Sound Video > > Game Controller" and all > > instances of the Delta listed. We removed all 4 > > instances of it and > > re-booted letting windows reinstall the drivers > > automatically. His crackle > > was gone for at least 10 minutes of audio playback > > and recording with no > > tracks muted. > > In Cubase you need to Hard delete any unwanted audio > > takes in 2 different > > places. A deleted track from the information field, > > will still remain in > > the audio pool. You still must go to the audio pool > > and hard delete by > > click on the track again. You can hard delete from > > the information window > > by pressing the delete key in 5.0. (Cubase 3.7.2 > > wants you to CRTL and > > Delete) this brings you to a window that will ask > > you to select yes or no. > > By doing this you will eliminate the possibility of > > storing unwanted audio > > information that use up your systems resources. > > calvin ------------- At 08:04 AM 12/21/01 -0800, you wrote: >Hi Calvin, >Here's what I did: >1) Tried everything you suggested....no luck. >2) Taking into consideration that VIA chipsets can >cause occasional problems, I built a different PC >using Intel 440BX chipset w/ PIII 700 coppermine. I >loaded the same audio apps and OS. I used a different >video card, CD burner and SDRAM. Still got the EXACT >same problems! This eliminated the possibility of VIA, >CD burner or RAM causing the problems. > >I then began to suspect that Vegas Audio was not >behaving well, so I lurked in the SonicFoundry forums. >I got my answer from others who had the same problems >and it worked. I uninstalled the latest Delta drivers >and installed the 4.1.22.27 drivers. Cured!!! > >In conclusion, your latest and "greatest" drivers are >no good to many people including myself. I personally >saw the replies from MANY users who couldn't use those >drivers. Maybe it's time to reconstruct the drivers >from the ground up since they're not getting better >with each revision, but WORSE! > >Please remember that I eliminated the possibility of >VIA being the culprit and still got the same EXACT >problems using different hardware along with the same >OS settings that you suggested. > >I'm pretty unbiased when I read forum posts, but in >this case many dissatisfied Delta1010 users were right >on by saying that the new drivers suck. When I >returned to the forum, many people replied that they >too tried installing the older drivers with success. >Not one person said that it didn't work after >installing the older drivers. The numbers speak for >themselves. > >Please pass the message on. You guys have a great >product, but I'd hate to see cruddy drivers give it a >bad name from unhappy customers. Personally, I almost >sold my unit so I could buy a different brand that >worked. If you guys would add to your website the >suggestion of trying the older drivers, it would help >many future customers a great deal. > >Thanks! >-Jim -------------- Hello Jim Just a quick note as you have pinned all other issues. We will be releasing a new revision to the current .41 that will include a Multiclient Switch. All driver updates and information will be posted on our web site at (www.midiman.net) as soon as it becomes available. For now you are good to stay with the .27 driver. We here at Midiman do apologize for any inconvenience this may be causing you. We do look forward to offering you the revision to the current v4.1.22.41 driver. Best regards. Calvin ----------- I guess we'll see if this actually works. Let's cross our fingers!!!!
-------------------------------------------------
> > At 05:00 PM 10/26/01 -0700, you wrote:
> > >Hi,
> > >I just replaced a Gadget Labs 8*24 with a Delta
> > 1010. I'm using Vegas
> > >Audio (latest version). For my PC, here's what I
> > have:
> > >AMD Athlon 1.4Ghz
> > >Asus A7V133 motherboard w/VIA KT133 chipset
> > >Matrox G450 dual head 32MB video
> > >640Mb PC133 SDRAM
> > >LinkSys LAN card
> > >HP 9100 CD-RW
> > >
> > >Here's the problem I'm having:
> > >
> > >Sometimes I get static-like clicks and snaps in my
> > recordings that aren't
> > >heard or seen in the waveform while recording, but
> > are heard and seen in
> > >the waveform after stopping the recording.
> > >
> > >Other times, it sounds like a bad cassette
> > tape...warbles and gurgles.
> > >This is also heard when playing back tracks that
> > were recorded before the
> > >Delta was installed.
> > >
> > >Other instances, I hear crackles like you'd hear on
> > an LP.
> > >
> > >Yet there are times that it records perfecly clean.
> > >
> > >Here's what I've tried:
> > >-I made sure that the card was on it's own IRQ. The
> > only thing sharing the
> > >IRQ is the PCI steering.
> > >
> > >-Tried different cables.
> > >
> > >-Put the Gadget Labs card back in and it worked
> > fine without changing any
> > >settings.
> > >Thanks for your help!
---------
>--- "calvinb@midiman.net" wrote: > > If the clicking sounds occur at the beginning of the > > sound and immediately > > after the sound: > > 1. Go to the "M Audio Delta" icon located in the > > windows control panel. > > 2. Click on the "Hardware" tab at the top. > > 3. Uncheck "Reset Rate When Idle" > > If the clicking sounds occur randomly: > > Make sure there are no IRQ conflicts. > > Start by looking at your Irq list on your computer > > by going to "system" in > > your control panel and clicking on "device manager" > > and double click on > > "computer", this will take you to "view resources by > > interrupt request". > > here check your list for the Audiophile 2496. > > IT CAN NOT BE SHARED WITH ANY OTHER DEVICE except > > IRQ steering. IRQ 9 is > > not a very good for high quality audio, use any > > other IRQ if at all possible. > > Make sure that your system resources are not being > > maxed out. You may need > > more RAM system memory. Lower the bit rate and the > > sample rate if the pops > > and clicks disappear then it is definitely a > > resource issue. > > Lower the Graphics Hardware Acceleration to none. > > Right Click on "My > > Computer" icon choose "Properties" then the > > "Performance" tab then the > > "Graphics" button. > > The PCI slot on the mother board may have dust in > > it. Clean it using > > compressed air only! DO NOT USE solvent, or Vacuum > > the mother board! > > Also several news groups have posted this fix: In > > MSDOS.SYS set > > 'doublebuffer = 1' to 'doublebuffer = 0' > > Using the right mouse button Click on "My Computer" > > Icon on your Computer > > desktop. Click on the performance tab and click the > > Graphics button. Set > > "Hardware Acceleration'" to "None'. > > Make sure it is not the software you are using. Use > > Windows Sound Recorder > > to record a simple track. It is located on the > > Programs Menu under > > Accessories and Entertainment. > > Potentiometer (POT) The Volume Knob May Have Dust In > > It. To Fix it Power > > off the speakers and turn the knob back and forth > > from the max to the > > minimum settings several times. Or pull the knob off > > gently and with > > compressed air blow the dust out. > > USB mice can generate pops and Clicks when the USB > > Host controller is > > sharing an IRQ with other devices. > > Noise can be generated by an USB hub sitting right > > beside an audio cable > > going into the sound card. The noise is induced > > through the cable > > especially at 96 KHz Sample rate. > > Too many Applications running in windows back ground > > uses up a systems > > resources very quickly. Hold down the keys "CTRL" > > and "ALT" then tap delete > > 1 time only. Everything listed in the windows that > > pops up except Explorer > > and Systray are extra NON windows Operating System > > programs and using up > > system resources. > > Poor Grounding of Electrical components Internally > > to a computer as well as > > externally such as Air Conditioners, Fans, Heaters, > > Microwaves, etc... all > > can contribute to Pops and Clicks. > > Wrong BIOS settings a UDMA Hard Drive can cause Pop > > and Clicks: If you have > > a UDMA hard drive but have the BIOS set to IDE Pops > > and Clicks will occur. > > Abit KT7-RAID motherboard BIOS set 2 options: 1. > > 'Enhanced chipset > > performance = disable/off' 2. 'Master Pipeline Req = > > disable/off' > > Windows Operating System or The Multimedia CODECS > > may need to be > > reinstalled. To reinstall CODECS that are > > contributing to the problem > > simply go to Windows Control Panel "Add Remove > > Programs" on the "Windows > > Setup" tab uncheck "Multimedia" click apply then > > shut down the computer and > > totally power off. Then reboot and go back to > > Windows Control Panel "Add > > Remove Programs" on the "Windows Setup" tab recheck > > "Multimedia" click > > apply and reboot. > > Multiple driver installations in Windows 98 can > > cause Pops and Clicks. To > > fix this you need to go to safe mode (tap "F8" key > > before while windows > > boots up). In safe mode go to device manager and > > remove all the references > > listed for the Midiman products. > > > > AMD Processor with a VIA Chipset > > VIA chipset with AMD processors and there are fixes > > from the two links > > listed beneath. The problems seems to stem from the > > USB in the BIOS being > > disabled plus there is a file you will need to > > download and run from one of > > these web sites. > > http://www.via.com.tw/drivers/index.htm > > http://www.gainward.com > > Cubase pops and clicks > > Restart computer into "SAFE MODE" (Keep Tapping the > > F8 key while computer > > is booting up) go to "Device Manager" "Sound Video > > Game Controller" and all > > instances of the Delta listed. We removed all 4 > > instances of it and > > re-booted letting windows reinstall the drivers > > automatically. His crackle > > was gone for at least 10 minutes of audio playback > > and recording with no > > tracks muted. > > In Cubase you need to Hard delete any unwanted audio > > takes in 2 different > > places. A deleted track from the information field, > > will still remain in > > the audio pool. You still must go to the audio pool > > and hard delete by > > click on the track again. You can hard delete from > > the information window > > by pressing the delete key in 5.0. (Cubase 3.7.2 > > wants you to CRTL and > > Delete) this brings you to a window that will ask > > you to select yes or no. > > By doing this you will eliminate the possibility of > > storing unwanted audio > > information that use up your systems resources. > > calvin ------------- At 08:04 AM 12/21/01 -0800, you wrote: >Hi Calvin, >Here's what I did: >1) Tried everything you suggested....no luck. >2) Taking into consideration that VIA chipsets can >cause occasional problems, I built a different PC >using Intel 440BX chipset w/ PIII 700 coppermine. I >loaded the same audio apps and OS. I used a different >video card, CD burner and SDRAM. Still got the EXACT >same problems! This eliminated the possibility of VIA, >CD burner or RAM causing the problems. > >I then began to suspect that Vegas Audio was not >behaving well, so I lurked in the SonicFoundry forums. >I got my answer from others who had the same problems >and it worked. I uninstalled the latest Delta drivers >and installed the 4.1.22.27 drivers. Cured!!! > >In conclusion, your latest and "greatest" drivers are >no good to many people including myself. I personally >saw the replies from MANY users who couldn't use those >drivers. Maybe it's time to reconstruct the drivers >from the ground up since they're not getting better >with each revision, but WORSE! > >Please remember that I eliminated the possibility of >VIA being the culprit and still got the same EXACT >problems using different hardware along with the same >OS settings that you suggested. > >I'm pretty unbiased when I read forum posts, but in >this case many dissatisfied Delta1010 users were right >on by saying that the new drivers suck. When I >returned to the forum, many people replied that they >too tried installing the older drivers with success. >Not one person said that it didn't work after >installing the older drivers. The numbers speak for >themselves. > >Please pass the message on. You guys have a great >product, but I'd hate to see cruddy drivers give it a >bad name from unhappy customers. Personally, I almost >sold my unit so I could buy a different brand that >worked. If you guys would add to your website the >suggestion of trying the older drivers, it would help >many future customers a great deal. > >Thanks! >-Jim -------------- Hello Jim Just a quick note as you have pinned all other issues. We will be releasing a new revision to the current .41 that will include a Multiclient Switch. All driver updates and information will be posted on our web site at (www.midiman.net) as soon as it becomes available. For now you are good to stay with the .27 driver. We here at Midiman do apologize for any inconvenience this may be causing you. We do look forward to offering you the revision to the current v4.1.22.41 driver. Best regards. Calvin ----------- I guess we'll see if this actually works. Let's cross our fingers!!!!