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Subject: Registering for MP3 Encoding
Posted by: Flying Pickle
Date: 4/22/2013 10:04:16 PM

I know I had somebody help me fix this issue before, but I had to un-install and re-install Sound Forge 5.0d and now I am getting the messages again about only being allowed to save 15 MP3 files before my free trial expires.

Since this is an old version of XP I can't register online anymore. I know somebody fixed this for me before. I just can't seem to find any documentation anywhere that explains to me how this can be fixed. Please help! Thanks.

Subject: RE: Registering for MP3 Encoding
Reply by: Chienworks
Date: 4/22/2013 10:16:06 PM

Sound Forge 5 has been pulled from downloading and support. I suppose it's because Sony Creative Software no longer has a licensing agreement with the folks who supplied the MPEG encoder used in it. I don't know if this affects the ability to activate it or not.

However, your problem isn't because it's XP. It's because Sound Forge that old is trying to contact the sonicfoundry.com website instead of sonycreativesoftware.com. I think i've gotten around this by using the "register from another computer" option. You'll be given a .html file that you "put on a floppy diskette" (yeah, that's how old version 5 is) and then open that file in a web browser. Before opening it in the browser, open it in a text editor like Notepad first, find the "sonicfoundry" reference, and change it to "sonycreativesoftware". Then when you open it in the browser it should find the correct activation server and return the activation code. You won't have to go to a different computer to do this, but this is the function that gives you a chance to make the edit to the new domain name.

Subject: RE: Registering for MP3 Encoding
Reply by: Flying Pickle
Date: 4/23/2013 8:24:54 AM

That's neat. I'd love to get it to work, but... it brings up a page with a drop-down labeled "Sony Creative Software product you wish to register" and the drop-down is blank.

If I leave it blank and click submit anyhow to get to the next page, my product is still not listed. It seems every version ever of Sound Forge appears EXCEPT for the one I have. (XP Studio 5.0)

Subject: RE: Registering for MP3 Encoding
Reply by: rraud
Date: 4/23/2013 8:44:43 AM

Your other option is standalone encoder like LAME, (free). Many versions do batch processing as well.. I perfer WinLAME rc3, as it has LP and HP filters, the LPF must be entered as code in the preset file, though not difficult. SF's Freihofer encoder arguably sounds a little better for low res encoding.

Subject: RE: Registering for MP3 Encoding
Reply by: Chienworks
Date: 4/23/2013 8:47:22 AM

It sounds like you're trying to do the registration process on the website. You can't, because Sound Forge 5 has been pulled.

You need to use the registration function in Sound Forge itself, and there one of the options is "register from another computer".

Subject: RE: Registering for MP3 Encoding
Reply by: Flying Pickle
Date: 4/23/2013 9:22:31 AM

>It sounds like you're trying to do the registration process on the website. You can't, because Sound Forge 5 has been pulled.
> You need to use the registration function in Sound Forge itself, and there one of the options is "register from another computer".

Yes, that is exactly what I did. I used the "Register from another computer". I changed the URL in the html file. I used the new link... It doesn't work.

As a side note, and I realize this will come off VERY defensive, but I've been in web development for 12 years now, so I know my way around all this stuff. :-)

I'm just a little bummed because I dealt with this in the past but apparently did not document how to fix it very well. :-(

Subject: RE: Registering for MP3 Encoding
Reply by: musicvid10
Date: 4/23/2013 9:59:34 AM

Contact Customer Service wrt your Sound Forge 5.
They will fix it for you. They have been very generous about this.

Message last edited on 4/23/2013 10:01:37 AM by musicvid10.
Subject: RE: Registering for MP3 Encoding
Reply by: Flying Pickle
Date: 4/23/2013 2:00:15 PM

I'd love to. But they don't let me. When I fill in the form I get a pop-up that reads

"We noticed that you chose Sound Forge XP Studio 5.0 as the product. This is a legacy product which is no longer eligible for phone or e-mail technical support. Click here for a full list of supported products. You might consider these options for support:"

And then there are links and a Back button, but no way to actually POST the form.

Subject: RE: Registering for MP3 Encoding
Reply by: musicvid10
Date: 4/23/2013 3:00:58 PM

Sorry, thought you had Sony Sound Forge 5.

Sound Forge XP was a Sonic Foundry product, often bundled free with CD drives and other software, although it could be bought separately. Support was dropped soon after the company was bought by Sony a decade ago.

Sony Sound Forge Studio may be a cost effective option for you

Message last edited on 4/23/2013 3:09:00 PM by musicvid10.
Subject: RE: Registering for MP3 Encoding
Reply by: rraud
Date: 4/24/2013 8:19:23 AM

You could try a phone call to customer service (not to be confused with tech support) In my experience CS have been very friendly and accommodating.
I would still conclude another MP3 encoder is a cheap easy solution.

Subject: RE: Registering for MP3 Encoding
Reply by: Chienworks
Date: 4/24/2013 8:56:05 AM

It's not just XP. Support and download for ALL varieties of Sound Forge 5 were dropped. It's the same with Video Factory 1. All SonicFoundry software using that version of the MPEG encoder were dropped. In contrast, 4.5 and 4.5XP are both still available for download and supported.

"XP" basically became "Studio" starting with version 6.

Subject: RE: Registering for MP3 Encoding
Reply by: kryten
Date: 4/24/2013 11:02:25 PM

http://www.sonycreativesoftware.com/download/link?id=3126.0 That should fix your problem.

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