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Subject: Sound Forge 8.0 - No devices exist
Posted by: DigiDog
Date: 5/21/2012 7:41:46 PM

I'm down in New Zealand running a small post-production Avid suite. We've used Sound Forge for a few years - it's a handy little package that we use to top and tail voiceovers and clean up tracks. We've recently moved the software to a brand new PC and while it will load and play tracks O'K, we have a problem when we try to record. As soon as we hit the "Arm" button we get this message.

"An error occured while opening an audio device. No devices exist".

HARDWARE
Our techs assembled the computer which is very stable and fast. The motherboard is an Asus P8P67 PRO (B3 revision) - we're using the built-in audio card. CPU is Intel Core i5-2500K CPU @ 3.30GHz - 8Gb RAM - plenty of HD space. Sound Forge v8.0b build 77

In the Sound Forge "Audio" prefs "Microsoft Sound Mapper" or "windows Classic Wave Driver" are the only choices for device type.

I know this will be something simple but can't find anything in the knowledge base and I'd appreciate any helpful comments. Thanks.

Subject: RE: Sound Forge 8.0 - No devices exist
Reply by: Geoff_Wood
Date: 5/21/2012 9:55:53 PM

I assume one of those device options is selected ?

It may be the the onboard sound device (or more likely driver) cannot support the SR or bit depth you have selected on it's record side.

You could try ASIO4ALL as a driver, or better still get a 'real' audio interface.

geoff

PS where are you ?


Subject: RE: Sound Forge 8.0 - No devices exist
Reply by: DigiDog
Date: 5/21/2012 11:54:22 PM

Hi Geoff,

"Microsoft Sound Mapper" is selected but neither option makes any difference. The record is set to 44,100Hz 16 bit stereo - I'm guessing that most audio cards should cope easily with that. I've avoided putting an expensive sound card in the PC so far because it's mainly a PhotoShop machine. As Sound Forge can open MP3 and WAV files, then process and save them normally, I assume that the onboard audio is working O'K. I started to wonder if there's some sort of annoying hardware checking / authentication that might require a new serial number from Sony? The software certainly installed O'K and accepted my existing serial number, so I'm still confused.

However with nothing to lose I accepted your advice and installed ASIO4ALL drivers and guess what? I'm up and running again! Thank you very much.

And I'm living beside a very nice beach in New Zealand. ;-)




Alfie

Subject: RE: Sound Forge 8.0 - No devices exist
Reply by: Geoff_Wood
Date: 5/22/2012 5:06:29 PM


Yes, 44/16/s should be the most standard. I'd say there is a problem with the audio driver. Try ASIO4ALL.

And I'm living beside a very nice beach in New Zealand. ;-)

So am I. Whch one ?


geoff

Subject: RE: Sound Forge 8.0 - No devices exist
Reply by: DigiDog
Date: 5/22/2012 8:58:07 PM

Long Beach - north of Dunedin. You?

And I did install ASIO4ALL (see my previous post) and it worked perfectly. Problem solved thanks! ;-)

Subject: RE: Sound Forge 8.0 - No devices exist
Reply by: Geoff_Wood
Date: 5/22/2012 10:19:27 PM

Paremata, just north of Wellington. Fanastic for windsurfing/kiting (but not me !) due to near-constant prevailing northerly.

Somehow missed the bit about your success. Shows how dodgy the manufacturer support onboard soundcards can be !

geoff

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