Got the DVD Architect 5.0, new Blu-Ray Writer Drive installed on my Windows 7. Weither it's a BD-R or BD-RE it still tells me "Please insert Writable Disc" when it is in there.
In the Burn Blu-ray wizard, on the "Select burn parameters" window, is your burner shown under "Device:"? If not, select it.
Can you burn a DVD using your Blu-ray burner?
Are you sure that your burner is in fact a Blu-ray burner? Some devices will burn DVDs and CDs, but only play Blu-rays. What is its make and model number?
If I call Amazon, and they say I can exchange this, should I switch it around for another copy of the exact same product? Or should I get something else entirely?
It's done, I have sent the item back to them, thank you Peter Duke and everyone else here. It sucks to return it since it was a Black Friday sale, but hey...
I had a similar problem with DVD-A not recognizing the drive. I have a Windows 7 64-bit machine.
Facts
The drive is the LG WH10LS30 BD/DVD/CD Blu-ray burner
DVD-A and Vegas 10 can see and read the drive via their explorer tabs
DVD-A Make Blu-ray disk dialog only sees the other DVD-RW drive
Didn't matter if I had a blank disc in the drive
I'm using the latest DVD-A 5.2 build 133
Workaraound
I created the .iso file with DVD-A
Used Cyberlink's Power2Go to burn image to the BD-R in the LG drive