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Subject: Frustrated and ready to give up
Posted by: Bug
Date: 11/5/2011 9:20:26 AM

I have downloaded the software several times, thinking it is something I am doing wrong-No matter how many times i "go back" and start over, a computer that was working just fine before I downloaded Audio Studio Sound Forge 10 with a cheap microphone and a free trial from Wave Pad...a computer that now has Sound Forge and a $300.00 microphone and power supply will not record my voice...yes, i checked the sound and all of that! I have been deep into my computer looking for the reason...? HELP!! It is something ...simple I know...like the driver...looked for a free download...i have already spent a LOT more than I wanted to! All I need to do is record Voice Overs (little quick 40 second spots) and email them to my agent in the form of an mp3-this software ought to do the trick!
I see the meter move when it plays back but there is no sound coming out of my computer that I can hear when I play back my recording! All other sound works-
totally baffled and my husband says I cannot return this software!

Subject: RE: Frustrated and ready to give up
Reply by: agenda1
Date: 11/5/2011 9:46:03 AM

Here are a couple possibilities. What sound card are you using? Did you go to the control panel, go to audio section and make sure you reflect the correct info for sound and midi. for instance I have MOTU 2408 so mine reflects Motu Asio, or if I was using a Sound Blaster card it woud say creative. You can also look at the devise manager System Hardware setting to see if there is a conflict with the driver. Then you can check your system volume to see if it is set right. Then you can go to Sound Forge and on the top tool bar there is a section called tools, or options (i'm not at my music computer) but if you select it a drop down box will appear and at the bottom there should be a option called Preferences. Go there and check your audio section there. If you are using a card that allows 44.1, or 94 or higher sample rates there may be a conflict. if it's set at 94, try setting it to 44.1 and see if you get sound. So maybe you can change the bit rate or sample rate. You may have done this all, but these are some simple things that could mess you up. If the meters are showing sound, then it has to be something that is preventing your monitors from receiving the sound.

Subject: RE: Frustrated and ready to give up
Reply by: agenda1
Date: 11/5/2011 9:50:56 AM

I had one more thought about your issue. The mic, is it a condenser, or a dynamic mic? If it is a condenser, whatever you are running it through must have phantom power.

Subject: RE: Frustrated and ready to give up
Reply by: rraud
Date: 11/5/2011 10:47:11 AM

"I see the meter move when it plays back but there is no sound coming out of my computer that I can hear when I play back my recording! All other sound works"

- What soundcard are you using?
- What mic and preamp?
- Does the mic require 'Phantom Power'... battery, 'plug-in pwr.' or other?
- So you're saying OTHER audio files playback okay?
- You state you "see the meter move when it plays back" How much? If it's below -50dBFS, that could be just residual noise from the soundcard and electronics, but no sound is being recorded
- Do you see meter activity in the record or record-ready mode whilst speaking? (Ctrl.+R) If so, how much?
- After recording do you see a 'Waveform' on the timeline?
- Open "Options> Preferences> Audio", and try setting the 'Audio device type' to "Windows Classic Wave Driver" in both the Record and Playback tabs.

Subject: RE: Frustrated and ready to give up
Reply by: Bug
Date: 11/11/2011 11:03:16 AM

have Phantom Power

Subject: RE: Frustrated and ready to give up
Reply by: Bug
Date: 11/11/2011 11:13:50 AM

will do...

Subject: RE: Frustrated and ready to give up
Reply by: Bug
Date: 11/11/2011 11:29:15 AM

Not really sure about the tecchnical jargon's - was using whatever came with the computer-a free trial of Wave Pad (wish I had purchased it when I had the opportunity) and a cheap mic-purchased an audio technica microphone for better quality and Sony software, and the Phantom Power and related chords and stand, etc.....have not been able to record since-
My friend logged onto my computer (from his home...took my mouse, etc...) then I started receiving a message that my C drive was attempting to connect with an unsupported ?
Worked through that with Microsoft...
sigh
I just need to record two words...today...It used to work...
Real Tek is the sound card??? I think...that is the driver??? I have done all of the obvious things...How much is it to sign up for Gold support? sheez...I had no idea I was opening this can of worms...

Subject: RE: Frustrated and ready to give up
Reply by: Bug
Date: 11/11/2011 11:39:02 AM

75 ish...probably is just noise feedback...
no activity when speaking
no waveform on the timeline after I record...blank

Subject: RE: Frustrated and ready to give up
Reply by: Geoff_Wood
Date: 11/11/2011 3:42:57 PM

Whatever the problem is, it is to do with a SF setting, your soundcard and/or it's driver, or a Windows SOund Mixer setting.

The meters move when you record. When you finish recording, do you see a waveform in the file on-screen ? If not, you are possibly not do the record sequence right. Maybe you are only "Arming' (you see the meters move) , which is not actually recording.

It there is, (I guess there is, if you see the output meters moving on playback) then you presumably have the wrong device selected for playbacn b (in SF), or you have that output muted or turned down in the Windows Sound Mixer (double-click your system ZVOlume control applet in the system tray to check. You possibly have both 'Volume' and "Wave' level sliders.

In the Mixer applet 'Properties) there are possibly other Playback options that are not enabled.

geoff

Subject: RE: Frustrated and ready to give up
Reply by: roblesinge
Date: 11/11/2011 3:57:28 PM

This is getting way too confusing to follow. Okay, so you've got an Audio Technica mic (what model?) going into a Phantom Power supply (make/model?). From that Phantom Power unit, you go straight into the sound card on your computer's motherboard, right? Which input on that card are you using?

Have you followed other people's advice to make sure the input and output device is selected properly in your Preferences menu?

Unfortunately, this could be any number of things in your chain. Please, in as much detail as you can, describe each and every step in your audio chain from the microphone to the computer.

Rob.

Message last edited on 11/11/2011 3:58:13 PM by roblesinge.
Subject: RE: Frustrated and ready to give up
Reply by: kryten
Date: 11/12/2011 10:16:13 AM

This is going to sound like the first thing you should check, but is it plugged into the correct plug on the sound card?

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