SF9 registration? -Sound Forge - PC - MAGIX Community Forums Archive

Subject:SF9 registration? Posted by: kr236rk Date:8/24/2011 3:19:52 PM Hi, have inserted my software code number and machine ID where it asks - cut'n'pasted so there is no error ~ and Sony will not process the information, says the request 'failed'. help please. thanks, kr236rk
Subject:RE: SF9 registration? Reply by: Geoff_Wood Date:8/24/2011 4:46:29 PM Have you authorised over 4 times ? If so, an email to customer support requesting more activations will help. geoff
Subject:RE: SF9 registration? Reply by: shang Date:11/27/2011 4:04:14 PM That's all fine and good, except in my situation, when I went to the email customer support page, it forced me to re-login (I was already logged in) and then told me my account was disabled. I can no longer login, which you have to do in order to email support! I've been a loyal Sound Forge customer since v4.0 and bought all kinds of plugins, etc. that are now free with the software. This is extremely aggrivating! I guess I'll have to create a new dummy login just to have the right to EMAIL them! I never had these problems before they were owned by Sony!

Subject:SF9 registration?

Posted by: kr236rk

Date:8/24/2011 3:19:52 PM

Hi,

have inserted my software code number and machine ID where it asks - cut'n'pasted so there is no error ~ and Sony will not process the information, says the request 'failed'.

help please.

thanks,

kr236rk

Subject:RE: SF9 registration?

Reply by: Geoff_Wood

Date:8/24/2011 4:46:29 PM

Have you authorised over 4 times ? If so, an email to customer support requesting more activations will help.

geoff

Subject:RE: SF9 registration?

Reply by: shang

Date:11/27/2011 4:04:14 PM

That's all fine and good, except in my situation, when I went to the email customer support page, it forced me to re-login (I was already logged in) and then told me my account was disabled. I can no longer login, which you have to do in order to email support! I've been a loyal Sound Forge customer since v4.0 and bought all kinds of plugins, etc. that are now free with the software. This is extremely aggrivating! I guess I'll have to create a new dummy login just to have the right to EMAIL them! I never had these problems before they were owned by Sony!