Crashing? Anyone?

RobSoul wrote on 9/2/2001, 2:17 AM
Okay, so maybe Labor Day weekend is a bad time to post a crashing problem and expect any speedy responses...but if anyone out there has any ideas I'd sure appreciate it!

I am having a repeatable crashing problem. Here's what I do to make it happen: I am zero-ing out a project. So I am going through every track and right-clicking on the volume and pan envelopes and selecting "Reset All". This, of course, removes all nodes and zeroes out the envelope.

Every few tracks I hit CTRL+S to save the changes. And for some reason every few times I hit CTRL+S the program crashes. This is the error message I get:

Sonic Foundry Vegas Video
Version 2.0g (Build 415)
Exception 0xC0000005 (access violation) READ:0xFFFFFFFF IP:0xBFF7A391
In Module 'KERNEL32.DLL' at Address 0xBFF70000 + 0xA391
Thread: ProgMan ID=0xFFF494E9 Stack=0x590F000-0x5910000
Registers: etc, etc.

After this crash I have to close down Vegas, and the file I was working on will no longer open. It tells me "an error occured while loading the file - item not found."

So I have to use the .bak file. And when I open that, if I go zero out the last track again (the one I did just before it crashed) it'll crash again. But I can remove each node individually with no problem. It's just when I use the "Reset All" function.

Ideas anyone? Thanks for any help!
Rob

Comments

theron3 wrote on 9/2/2001, 9:37 PM
the only idea that I have is to check the known bugs for the version you're using. The problem strikes me as a software glitch. have you done the same operation in the past without problems? Is anything new?
Sorry I'm not much specific help but, sometimes banal comments get the juices flowing in the right direction.


theron3
SonyIMC wrote on 9/4/2001, 9:35 AM
Robsoul,
We are trying to reproduce your problem in house but are unable. Could you please post some more details of the crash. What we need: OS, CPU type, # of tracks, any video tracks? the type of media that was on those tracks (mpeg,44.1 16bitwav, etc...)

Thanks,
Ivan
Sonic Foundry
Quality Assurance