here are the samples of non-functional video

DDCCD wrote on 4/15/2010, 9:15 AM
I'll just start a new thread... this is video from before uninstalling QT



After uninstalling QT



Why do cheaper cameras work fine?! I never had to visit a frickin forum until i was using a new Sony camera with Vegas!!!

Cybershot 12.1. Win 7. Quicktime is now uninstalled.

New Sony Cybershot 12.1 camera, using Sony Vegas Movie Studio to edit.

2 months of no editing ability at all.

Eliminated Quicktime.

Called Sony tech support... more wasted time.

Been posting at Sony website / forum. Apparently, in 3 months, there is not one Sony employee, customer service rep or tech support person that takes the time to visit the Sony website.... the forum, where customers who are running into issues post details about their experiences with Sony products. I am assuming that compatability issues between Sony Cybershot and Sony Vegas software would be taken seriously, and/or an effort would b made to be sure the issue was quickly resolved.

Not at Sony.

Why bother helping customers when they can just let other customers at Sony forums take a shot at the problem?

Rather than responding or God forbid, helping, Sony prefers to let other customers at the Sony forum step up to the plate and do their tech support work for them.

Win 7.

Cheap Casio and girlfriends Nikon videos work fine in Vegas. But not MP4 video from Cybershot 12.1.

Dan










..................

-- Kodak zi6, zi8, zx1, Aiptek HD, Others (.MOV)
Symptom: Video but not the audio opens in Vegas
Solution: Rename the file extension from .mov to .mp4
See full tutorial below if you don't know how to do this
*NOTE: See Quicktime notes below

-- Creative Vado HD, Insignia HD, RCA Small Wonder (.AVI)
Symptom: Audio but not the video opens in Vegas
Solution: Download and install the x264vfw codec from Sourceforge
sourceforge.net/projects/x264vfw/

-- Nikon Coolpix, Canon Powershot, "Keychain" Video (.AVI, not all models)
Symptom: Audio but not the video opens in Vegas
Solution: Download and install the MainConcept MJPEG trial version (purchase not necessary):
www.mainconcept.com/site/prosumer-products-4/motion-jpeg-codec-785/demo-version-789.html
NOTE: There are other MJPEG (do not confuse with MPEG) for VFW solutions available.

-- Flip Mino, Flip Ultra (.MP4)
Symptom: Video but not audio opens in Vegas.
Solution: *See Quicktime notes below

-- Various sources (.MPG)
Symptom: Video but not AC-3 Audio opens in Vegas.
Solution: Rename the file extension from .mpg to .vob
See full tutorial below if you don't know how to do this
*NOTE: See Quicktime Notes Below
*Special Note Regarding Quicktime
Quicktime version 7.6.4 is broken. After installing, Vegas users frequently report loss of MOV/MP4 audio import, or crashes when opening or rendering various files.
What is being done: Sony has issued a patch for Vegas Movie Studio Knowledgebase article - .mp4 fix. Sony has also fixed the issue in Vegas Professional 9.0c
Apple has also released versions 7.6.5 and 7.6.6, which reportedly do not fix the problem for all Vegas installations.

NOTE: The most reliable fix for .mp4, .m4v, .mov, etc. audio not opening or crashing Vegas is to roll back to Quicktime 7.6.0 or 7.6.2. There is a download link in the article linked just above. You will also have to uninstall iTunes 9 and reinstall iTunes 8 to get it working again. Once again, this is Apple's issue and has been abundantly discussed on the internet.
Link to Full Tutorial
For those wanting more detailed information and those just beginning with NLE and Windows:
www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=12&MessageID=660127

Comments

Byron K wrote on 4/15/2010, 10:40 AM
Sony tech can be challenging to work with.
Vegas has issues w/ certain MP4 and MOV formats probably including the one you're working with.

This thread:
http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=12&MessageID=704301 suggested to update the latest Quicktime Player? Maybe the camera came w/ a CODEC that may work better.

As Darryl mentioned in your other thread maybe just converting the video clip to a better format that works well in Vegas might do the trick.

Here are some good free converters:
Super Video Converter. Good tutorial by Eugenia. You just need the tutorial to get the converter working.
http://eugenia.gnomefiles.org/2007/12/12/proxy-editing-with-sony-vegas/

Mediacoder: Good converter. Just need to babysit if you're converting a lot of files
http://www.mediacoderhq.com/

Squared 5 Media converter. Good converter but may be limited video formats.
http://www.squared5.com/svideo/mpeg-streamclip-win.html

Format Factory
http://www.formatoz.com/download.html

If all else fails I've used Corel Video Studio X3 to work w/ AVCHD files. (They have a full 30 day trial) But now that Sony came out with their latest Vegas Pro 9d patch AVCHD seems to be working well and I can go back to working 100% in Vegas.

Thanks!
Byron

MarkWWWW wrote on 4/16/2010, 5:17 AM
As was previously explained to you, the problem you are having is due to the fact that later versions of Quicktime do not work properly with VMS.

You have done half the job already - removing the non-functional version of Quicktime. Now you just need to complete the fix - install the last version of Quicktime that actually works, V.7.6.2.

Mark