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Subject:Batch Converting Failed
Posted by: RMMIX
Date:12/24/2009 4:27:55 PM

I have window 7 pro SSF 10a

Trying to do a batch convert from wave to mp3 320 at 44.1 and some of the files failed to convert. I'm trying to convert about 15 tracks and half of them are successful. I manage to convert them with out any problems on a different machince using win xp pro and SSF 9e.

Subject:RE: Batch Converting Failed
Reply by: Velcro Face
Date:1/1/2010 9:45:35 PM

I've also encountered that and other errors when running the batch converter on SF10a. I opened a ticket with Sony technical support, but all they could say is that they believe it's either a hardware issue or I'm running too many background processes. However, I can perform the very same batch converstions on SF9e on the very same system without an issue. I explained this to Sony, but they failed to respond, and closed the ticket. You might have better success. I have enountered many other issues on SF10a, and I'm considering reverting to SF9e.

--
Michael

Subject:RE: Batch Converting Failed
Reply by: brothership
Date:1/2/2010 5:53:39 PM

Experiencing the same problem here too.

Subject:RE: Batch Converting Failed
Reply by: RMMIX
Date:1/5/2010 4:12:34 PM

No they need to do better than that. SF9e worked fine under Win xp no problems when it came to batch converting. Same machine the only changes for me is the OS. Which caused me to upgrade to SF10. I will give them a call and also get a ticket. I'll post an update.

Message last edited on1/8/2010 9:04:36 AM byRMMIX.
Subject:RE: Batch Converting Failed
Reply by: RMMIX
Date:1/8/2010 8:57:32 AM

Thanks to Kevin K at Tech Support we figured out what is happening. It was my antivirus that was causing my headache. The process by no means is fast, a lot of restarts, deleting the file that were converting and re-converting the same batch. Below you will see his instructions. I hope this helps.

Please disable Startup applications and Background Services. To disable these items from starting, you can go to the Start menu and select Run. Then type msconfig into the field provided and press Enter or OK. In Windows Vista and Windows 7, there is a field at the bottom of the Start menu that you can type directly into.

Open the Startup tab, press the “Disable All” button and then Apply. Then go into the Services Tab, check the box next to “Hide All Microsoft Services” at the bottom of the window and choose Disable All. Then press Apply and OK and reboot the computer.

** Note: This measure is for testing purposes. If you are disabling these services, none of these services are critical for your computer to start or function. We recommend this troubleshooting step to remove as many variables from the problem as possible; though you may also be disabling desired services like anti-virus or portable device recognition services like iPod Service, etc. If this solves your issue, you may want to repeat the steps above to open the MSCONFIG dialog so that you can re-enable most of these services. You may want to spend some time re-enabling these one at a time until you find the culprit. Most likely there are just one or two services that are causing the conflict.

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