Thanks Grazie, I'll go have a look

Alistair

Hmm, tried a fresh download and install, but still the message comes up. Any other thoughts?

I've emailed support in the mean time.

Thanks.
Alistair

hmmm... bottom . .

Grazie

Alistair,
>Any other thoughts?

Yes. This is, unfortunately, a Sony Creative "speciality". One can wonder why it is not fixed in any of the updates that come.
I spent all together 2-3 days off an on with this problem. Still I am not quite sure what it is.

Here is what I think it is:
When installing any Sony software, one or more registry keys get insufficient rights. This I think is Vista (I guess you have Vista) being the wise guy and being too smart and doing this, still I think Sony is responsible using a wrong setup. Note: I said "think", I do not know for sure.

What I did was to uninstall all Sony products, and the .Net framework (!) as recommended by Sony. I then created a new user with all rights, and installed DVDA (install for all users), switched to my ordinary user. I had to do this a couple of times, uninstall, install and so on. Finally I got it right. When DVDA was ok, the rest of the Sony products (Vegas, Sound Forge, CD Architect) installed and functioned well.

I am still not sure what exactly I did that made it work, even not today. But I believe it has to do with registry keys like HKEY_LOCAL_MACHINE\SOFTWARE\Sony Creative Software not having sufficient rights / permissions.
And you have to manually delete these keys from HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER using Regedit. This task might be a challenge becaus when you don't have rights, you can't delete them. A catch 22. So you have to add the sufficient rights first, which on its own is rather tricky.. Then you can delete the keys.

I spent many hours fiddling with this, I hope this problem never happens again.

ingvarai

Hi,

are you running Vista? If so, there would be two ways to try:

1) Run Explorer and navigate into the Vegas folder. Right-click the EXE and chose "Run as administrator"

2) In case #1 doesn't help, you could uninstall at first and then re-install but this time right-click the setup.exe and chose "Run as administrator".

Hope that helps

Cheers

darkframe

"I've just installed Vegas 9.0, but when I start the programme to begin the registration process a message appears:"

In 7 64 I installed Vegas 9 64 1st without a hitch, & registered it. Then I added the 32 bit version. Since the keys are already entered in the registry, the 32 bit version runs fine, But, I had to set the shortcut to run as admin to avoid the registration dialog, which won't work, & since it doesn't work, Vegas 9 32 won't start. Running as admin I have one more click to make -- for UAC -- but that's the only downside.
-----
Vista & 7 add a few new twists, & 64 bit does as well.
1) You are not the admin... or so-called Super Admin anyway. You can activate that acct., with plenty of directions online, if/when it's necessary to accomplish certain tasks. Otherwise any exe file can have compatibility set thru the right click menu, which includes run as admin. Built in search is an easy way to run as admin - type the name & run the search result as admin. Can't remember on Vista off-hand -- been using 7 -- 7 allows you to set run as admin in the shortcut properties.

2) Vista, 7, & 64 bit versions of either, make it more likely an app can't access sections of the registry, & make it more common for an app not to find what it's looking for. This often triggers admin error messages.

UAC triggers virtualization, which may/may not help during install, relocating reg entries that installation makes [if it won't work off try it on, & the reverse]. Running set-up with compatibility set [thru rite click properties] &/or checking run as admin can help get things like reg entries where the app can find them. In some cases using 64 bit Windows, an app sets or looks for registry keys in the wrong section -- 32 bit apps are in 1, 64 in another. Sometimes there's a glitch in the code & nothing works.

Hi there

I'm having the same problem

reconfigured my laptop and reinstalled Vegas 9.0
now I'm getting the
"Registration requires administrator privileges ...." popup when I try to run Vegas

Same thing, I only have one user and its a administrator user.
I've tried uninstalling and reinstalling everything including .net 3.0 and all its ilk ....

I'm running XP

please help (sobs...)

-Christoffer

Had the same problem and fixed it with Microsoft KB-313222:

http://support.microsoft.com/kb/313222

What generally happens is that HKEY_CLASSES_ROOT looses some or all of its privileges. Any sub-keys that are created during an installation inherit the "deficiencies" of the root key do not have enough privileges to be accessed (even by an administrator).

Peter

Hi
I had a reply from support a while ago (sorry I didn't report back sooner) and this solution sorted the problem.



Run and enter REGEDIT.

Within the Registry go to HKEY_CURRENT_USER\Software\, find the Sony Media Software folder (for older Sonic Foundry applications you would find the Sonic Foundry folder instead).


Right click on the folder and choose Permissions.


Make sure that Administrators, System, and any user account you log in with are all listed at the top. When you highlight each one they should have the Full Control and Read checkboxes turned on. If not, check each of those. Click Apply and Ok.


Do the same for the HKEY_LOCAL_MACHINE\Software\Sony Media Software\ folder, and HKEY_LOCAL_MACHINE\Software\Sony Creative Software\ folder.


The registry folders our software will create entries in are as follows:


HKEY_CURRENT_USER\Software\Sonic Foundry

HKEY_CURRENT_USER\Software\Sony Media Software

HKEY_CURRENT_USER\Software\Sony Creative Software


HKEY_LOCAL_MACHINE\SOFTWARE\Sonic Foundry

HKEY_LOCAL_MACHINE\SOFTWARE\Sony Media Software

HKEY_LOCAL_MACHINE\SOFTWARE\Sony Creative Software


I hope this is the right solution for you as well.

Regards,
Alistair

Yes that does work. However, if you see similar privilege issues with other software installations, that means you have keys with problems that you are inheriting. In that case you should run the solution in KB-313222 (which also fixes the Vegas issue).

Peter