I've tried both Vegas Video and Vegas Audio and like them
both very much. I'm very confident that Sonic Foundry will
add some nice new features as well as bug fixes in new
versions. However, what will keep me from purchasing one of
these products is the fact that I'd have to pay extra for
upgrades...upgrades that contain the bug fixes. I WOULD
purchase one of these products if free updates containing
the bug fixes were available for free to registered owners.
I can understand charging extra for more features, but not
for corrections of known problems.
If there's a flaw in the wormanship of your brand new
vehicle, I'm sure that you'd expect it to be corrected at
no cost to you. Heck, even if I'm not aware of a problem
with my new vehicle and one is discovered by the
manufacturer, I get a recall notice to have it fixed at no
charge. It's just plain good business practice to be sure
that the customers get the proper support for the product
that they purchase without paying extra.
Please, SF, consider this for us. Many companies offer this
to their customers (Microsoft, Nuendo, GM, Ford...etc).
both very much. I'm very confident that Sonic Foundry will
add some nice new features as well as bug fixes in new
versions. However, what will keep me from purchasing one of
these products is the fact that I'd have to pay extra for
upgrades...upgrades that contain the bug fixes. I WOULD
purchase one of these products if free updates containing
the bug fixes were available for free to registered owners.
I can understand charging extra for more features, but not
for corrections of known problems.
If there's a flaw in the wormanship of your brand new
vehicle, I'm sure that you'd expect it to be corrected at
no cost to you. Heck, even if I'm not aware of a problem
with my new vehicle and one is discovered by the
manufacturer, I get a recall notice to have it fixed at no
charge. It's just plain good business practice to be sure
that the customers get the proper support for the product
that they purchase without paying extra.
Please, SF, consider this for us. Many companies offer this
to their customers (Microsoft, Nuendo, GM, Ford...etc).