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Subject:Creative Audigy problem
Posted by: Lostdog
Date:7/27/2005 2:06:44 PM

Hi

I am trying to install my old Creative Audigy Platinum soundcard into my 2nd PC for use with Acid, but having problems. I think I've put the card in correctly (the system is detecting the new hardware), but when I try to run setup from the installation disk, I'm getting this message:
"16 bit windows subsystem: C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsfot Windows applications. Choose 'Close' to terminate the application"
If I choose 'close' nothing happens, and if I choose 'ignore' nothing happens either!! Anyone know what this means? Is it cos the Audigy is an old (ish) card?
Thanks
LD

Subject:RE: Creative Audigy problem
Reply by: ATP
Date:7/27/2005 2:50:15 PM

what operating system are you running on this pc? Windows 2000 by any chance? if it's Windows XP it might be that you're trying to install Windows 2000/NT drivers.

Subject:RE: Creative Audigy problem
Reply by: Lostdog
Date:7/27/2005 2:59:52 PM

Thanks for the quick response ATP.
I'm running XP home edition on a Dell PC. I previously had the Audigy card in my 'main' music PC (which was also running XP Home) but having upgraded to a new 24 bit card on this main machine I decided to transfer the Audigy to my Dell PC. When I put the CD in it doesn't even start talikng about drivers, but just has the aforementioned message.
Should I be trying to get XP drivers for the card? If so, where would I look?
Thanks
LD

Subject:RE: Creative Audigy problem
Reply by: MarkWWWW
Date:7/28/2005 6:04:36 AM

In my experience this error message usually means that your AUTOEXEC.NT file (or sometimes your CONFIG.NT file) has become corrupted or more likely deleted from C:\WINDOWS\SYSTEM32 where they should be. The most common reason for this happening that I have found is an infection by one of a number of different items of malware (spyware, trojans, etc) that delete this file for some reason best known to themselves.

If I'm right, the solution is to remove the malware infection, if present, (or it will just delete AUTOEXEC.NT again) and then to replace the AUTOEXEC.NT file (and also CONFIG.NT if necessary) with the original versions. Fortunately you should find a copy of the original AUTOEXEC.NT and CONFIG.NT files in the C:\WINDOWS\REPAIR directory - just copy them to C:\WINDOWS\SYSTEM32 and you should be OK.

Mark

Subject:RE: Creative Audigy problem
Reply by: Lostdog
Date:7/28/2005 8:58:33 AM

Thanks Mark of the W's. I'll try this out.
LD

Subject:RE: Creative Audigy problem
Reply by: Klirrfaktor
Date:7/29/2005 1:18:56 AM

check the problem out here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Subject:RE: Creative Audigy problem
Reply by: Lostdog
Date:8/1/2005 4:17:48 AM

Thanks - that seems to have sorted it.
LD

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