Sonic Foundry Grovel Error

drisley wrote on 1/9/2005, 12:11 AM

I just built a new AMD64 system, and installed XP SP2, and all my software that I had on my old system.
Initially Vegas 5 worked fine, but then one time I tried to run it, and I got the following error as it started:
'An execption occured when trying to run "C:\PROGRA~1\Sony\VEGAS5~1.0\vegas50k.dll,_SfPlugIn_Grovel@16 501 Sonic_Foundry_Grovel_Event'

When I close the error, Vegas continues to open and function normally as far as I can tell.

After many reformats and clean installs, I discovered that Vegas did not produce this problem until one of these two programs were installed:
1. Camtasia Studio (screen cap program)
2. RealPlayer 10

If I removed both those programs, the error at startup of Vegas goes away!
If I install either of those programs, the error returns. I have no idea why either of those installs would affect Vegas!

Can anybody help? Thanks in advance.

Comments

Grazie wrote on 1/9/2005, 12:22 AM

Totally Weird! - "Sonic_Foundry_Grovel_Event'" This has to be the funniest error I've heard of ... ok its Jan 9 2005, you've set the Bar very high for the rest of the year . .. Any other takers?

But yes, i would like to know of a fix for this .. Camtasia is on my 2005 purchase list. Real Player? ... yuck!

Grazie

pwppch wrote on 1/9/2005, 2:48 PM

This error is caused by a bad DX plugin on your system. When Vegas starts up, it "grovels" or looks for any changes to the DX plugin system on you box. If it finds any new or removed DX plugins, it "rescans" or "grovels" for new plugins.

One of the two programs you removed caused this problem. My guess is that it is the Camtasia Studio only because we test with Realplayer and have not seen this AFAIK.

Peter

drisley wrote on 1/9/2005, 7:04 PM

Thanks, yes I saw someone post a similar error somewhere else.
Both Realplayer and Camtasia cause this problem.
If I remove both, Vegas runs fine.
If I install either Realplyaer or Camtasia to my system, I get the grovel error in Vegas. Removing both Realplayer and/or Camtasia makes Vegas run fine again. This is 100% reproducable. I've even tried with a fresh XP install and all is fine with Vegas until I install either Realplayer or Camtasia again.
Weird thing is I didnt get this on my old Athlon 2800 system.
I'm running Vegas 5.0d (and tried older versions) on an Asus A8N-SlI board with AMD64 3500+, and 1GB OCZ PC3200 Dual Channel Memory.
My system is 100% stable otherwise.
If I could play those rare realplayer videos with something else, I would get rid of Realplayer altogether (I agree, YUCK). But I can't. Also, if I could find an alternative to Camtasia for screen/video capture, I would too.
Btw, only Realplayer 10 causes the problem. Realplayer 8 doesn't.

jeremyk wrote on 1/10/2005, 11:07 AM

Which definition of "grovel" is being used here?

grov·el

I vote for number 3!

Jeremy

drisley wrote on 1/10/2005, 8:15 PM

I vote for #2 as in:
"Vegas grovels and pleads "Please don't remove me from your system because of this silly but annoying error!""
:)

drisley wrote on 1/14/2005, 11:16 AM

Good news.
I did a completely fresh install of XP, and this time I left the installation of Vegas on DVD Architect until the very last, after RealPlayer and Camtasia and all other software was installed.
No more error upon startup of Vegas! (knock on wood)
Very bizarre.

stormstereo wrote on 1/14/2005, 1:15 PM

Weeeeell, for watching realmedia without realplayer you could take a look at Media Player Classic. It also plays QT-files and almost any other format out there. I love it, you will too. Also - it's small and doesn't install anything on your system.

http://sourceforge.net/projects/guliverkli/

Best/Tommy

drisley wrote on 1/17/2005, 1:21 PM

Wow, excellent find!
It works really well on quictime, avi, and wmv, but it won't play realplayer10 files, I get a Cannnot render file message instead.
Also, I can't get it to stream mpg's from the web. It has to download the whole file first before playing, unlike WMP9 and 10.

drisley wrote on 2/13/2005, 2:20 PM

Well,
This error has returned once again.
It happened after I updated my Divx codec.
Very weird. The thing I cant understand is why uninstalling Vegas, and removeing all mention of Sony in the registry, and then doing a fresh install doesn't fix this.